Property Complaints Office

anomug


Joined: 19/01/2009
Posts: 53

Message Posted:
22/02/2009 00:44

Has it been successful in positively helping with real problems, or does it just pay lip service.

anomug

Oxoners


Joined: 24/01/2008
Posts: 128

Message Posted:
22/02/2009 01:09

Lip Service

anomug


Joined: 19/01/2009
Posts: 53

Message Posted:
22/02/2009 01:21

Oxoners,

Not sure then.

anomug

w26kay



Joined: 14/10/2007
Posts: 479

Message Posted:
22/02/2009 04:19

Its a load of rubbish really, but you still NEED to register for HBPG.

They want everyone to register for the numbers of dissatisfied people (or people with problems). Otherwise the TRNC Government (jokers/corrupt people in government= looking after their family and best friends - but not for long) will not take any notice of them.



Register - you have nothing to loose.



Come on people - register your complaints - Help the HBPG who are acting for YOU!

Washerman


Joined: 19/09/2008
Posts: 2301

Message Posted:
22/02/2009 07:25

I only hope Marian Stokes, whom I have never met, doesn't see this type of remark or, here anyone say that they think that the work she is doing is a "load of rubbish."

She is a lone voice screaming in a crowd.

My wife visited the Pia Bella last Tuesday and spoke to Marian about our particular problem. She gave us some very interesting information and advice and helped us to decide how we should proceed with our problem.

I advise anyone who is experiencing problems to go and speak to Marion and register with HBPG.....It doesn't cost anything and they do nice coffee at the Pia Bella - 3TL, starting 12am Tuesdays

Don't give up, do something! Even if it is only to find out the extent of your particular problem

Some could do to read my thread "Isn't it weird.....

Washerman


Joined: 19/09/2008
Posts: 2301

Message Posted:
22/02/2009 07:27

I apologise W26Kay, now I see that you are saying the PCO is a "load of rubbish."



Slap my wrist!

loulou



Joined: 14/05/2008
Posts: 785

Message Posted:
22/02/2009 09:10

lip service ??? waste of time

fire starter


Joined: 19/06/2008
Posts: 3401

Message Posted:
22/02/2009 09:40

a tc friend recently had a meeting with some guys from the political party, who look like they will be the new goverment.

they are fully aware of the proerty problems here, and are saying they will do something about this.

but talk is cheap!

cyprusishome


Joined: 31/03/2007
Posts: 2381

Message Posted:
22/02/2009 10:00

The HBPG advice is to register your complaint with PIO ASAP. Nothing will happen except you may get an acknowledgment.



The reason for registering is HBPG say there are many hundreds, or thousands, complaining to them they have problems yet there are less than 400 registered with PIO. Therefore the government, quite rightly on this data, say there is no problem.



So on the surface it seems a waste of time, it is vital to give the HBPG some supporting data.

smoggyjim


Joined: 21/07/2007
Posts: 214

Message Posted:
22/02/2009 10:33

I have registered with the PIO complaint number 334 surely there is more complaints than that, nothing will get done unless everyone registers their complaint

kaiserphil


Joined: 14/12/2008
Posts: 1096

Message Posted:
22/02/2009 16:26

Of course there are more than that! I guess many people can see no valid reason for 'registering' their complaint. Will it result in things being rectified? Will their builder/developer or whatever be brought to book?

Will it improve their position? I am not one of them, but can see it from their point of view.

Howmuchlonger


Joined: 08/11/2008
Posts: 61

Message Posted:
22/02/2009 16:40

In fact I think a lot of people have the same reason as we do for not asking the PIO/PCO to help them...they know that the well intentioned people there have no authority to fix anything, therefore a very likely result of their (unlikely but possible) intervention is to break down further any remaining relationship that we have with our builder. In fact it could well make our situation worse that it already is by insulting his 'honour' by complaining about him.

Howmuchlonger


Joined: 08/11/2008
Posts: 61

Message Posted:
22/02/2009 16:41

In fact I think a lot of people have the same reason as we do for not asking the PIO/PCO to help them...they know that the well intentioned people there have no authority to fix anything, therefore a very likely result of their (unlikely but possible) intervention is to break down further any remaining relationship that we have with our builder. In fact it could well make our situation worse that it already is by insulting his 'honour' by complaining about him.

kaiserphil


Joined: 14/12/2008
Posts: 1096

Message Posted:
22/02/2009 17:50

Howmuchlonger - I'm sure you are right! This 'honour' business is very difficult to understand, you can offend the honour of the most blatant rogue and liar imaginable!

Hector


Joined: 26/08/2008
Posts: 2352

Message Posted:
22/02/2009 20:13

What about them offending my honour?

cyprusishome


Joined: 31/03/2007
Posts: 2381

Message Posted:
22/02/2009 20:45

MSG 12



I think the point has been made that PIO will not help.



The issue is because the numbers allegedly with complaints qouted by HBPG is many hundreds above the registered number of complaints the government say there is no problem.



Also if your case goes to court the judge will ask "have you registered a complaint with PIO". If the answer is no there is a good chance that your chances of winning will be reduced.



All this info is gleaned from attending HBPG meetings and listening to what Marian & co say.

BillyB


Joined: 19/05/2008
Posts: 436

Message Posted:
22/02/2009 20:45

Whether you believe in the PCO or not it would be wise to register your complaint with them as if you ever end up taking your developer to court the first thing the Judge will ask is did you register your complaint with the PCO. The PCO was set up by the Government after pressure from the HBPG. So if you dont complain about your problems it will be used against us and the HBPG because the Government will claim that there are less problems than what there actually is. There are two sides to honour.

anomug


Joined: 19/01/2009
Posts: 53

Message Posted:
22/02/2009 23:23

BillyB,

If as you say The PCO was set up by the government after pressure from the HBPG, then why did it not give it a legal status (teeth) or is it just another compromise without meaning, a sop.

anomug

kaiserphil


Joined: 14/12/2008
Posts: 1096

Message Posted:
22/02/2009 23:42

Maybe, but I doubt if the 'government' gives a damn about who or how many people have registered with the PCO, it was just a temporary, typically cypriot sop for HBPG or anyone else at the time.

I doubt if anyone from the government has the faintest idea how many complaints have been registered.

fire starter


Joined: 19/06/2008
Posts: 3401

Message Posted:
23/02/2009 06:29

kaiser

the goverment knows a lot more about what goes on than you think.

Howmuchlonger


Joined: 08/11/2008
Posts: 61

Message Posted:
23/02/2009 14:14

fire starter - How do you know the government knows a lot more about what goes on than we think?

kaiserphil


Joined: 14/12/2008
Posts: 1096

Message Posted:
23/02/2009 17:55

Fire starter - you may be right, but whether they care about what is going on is another matter - unless it may affect them in some way, ie in some personal manner.

If they cared, isn't it likely that they would have attempted to rectify so many things?

girne 29


Joined: 06/12/2007
Posts: 1488

Message Posted:
23/02/2009 19:32

Kaiserphil



They know but they dont care ,they aint going to rectify anything.if so, they could have done it long before now.They dont need PCO or HBPG to tell them whats wrong.When its already to late they come up with the PCO as some sort of kid on replacement for enforceable contracts and legal protection .



Same as in UK the system has suited the politicians fine and voting to prevent abuses would be like turkeys voting for Christmas.

BillyB


Joined: 19/05/2008
Posts: 436

Message Posted:
23/02/2009 20:34

anomug

As the PCO doesn't have any legal bite it can only help with minor problems if you are dealing with a reasonable developer. If the developer is an out and out crook he will take full advantage of the lack of legal bite. In my opinion the reason it did not recieve legal bite from the government could be pressure from certain members of the construction union, estate agents union etc.. who are only interested in there own selfish needs and dont care about the future of the TRNC. As I understand it the HBPG were going to demonstrate outside the government offices in protest of the property problems, the government were not happy about this and the PCO was set up. But sadly with no legal bite, it was a fob off. If you think you will end up in court with your developer you still need to register your complaint with the PCO. Just my opinion.

anomug


Joined: 19/01/2009
Posts: 53

Message Posted:
26/02/2009 00:55

BillyB,

Your points are very valid. I tried to file my complaints against Uz & Bay investments Ltd, now Nessa Construction,with the PCO, I completed all the forms and sent them registered mail from Girne post office. I never got Acknowledgement of receipt even after e-mailing them on numerous occassions. Our case was never given a number by the PCO, but we took it to court and won a breach of contract case against Uz and Bay Investments Ltd and Mustafa Kemel Baykan, despite any help whatsoever from the PCO.

anomug

Lucia


Joined: 25/03/2009
Posts: 3

Message Posted:
25/03/2009 14:16

Hi All, am new to this, ws nearing completion of apartment, last stage of payment, had email from builder claiming enormous balance, clearly in breach of contract, contacted Unwins, dont want to know, though signed contract claim to be just witnesses. After years of wasting money with solicitors was told about two ladies who may help Tugce Volkan-Public Relations Officer & Necibe Ustun- Gov, Legal Advisor. Spoke b4 Xmas to Tugce who was dealing with case and was told to phone in New Year, meanwhile my brother was killed in Australia, so returned to deal with funeral and stay with his wife and children. Now back in Uk, tried to phone Tugce and Necibe on +90 392 22 83 141 Ex 188 and Ex 204 - but phone number not working. Checked with operator- yes useing correct dialing code. Emails have not been answered, nor have recorded delivery letters. Am sure I saw my apartment up for sale, yet I have parted with over £40K, does anyone know who now deals with these complaints. Please help - Lucia

cyprusishome


Joined: 31/03/2007
Posts: 2381

Message Posted:
25/03/2009 17:34

Have answered on other thread.



Sorry but PIO is a dead duck.



Contact HBPG.

britvic



Joined: 05/09/2008
Posts: 3039

Message Posted:
25/03/2009 17:38

Lucia, You do seem to be going around in circles with this, try this link,

http://www.cyprus44.com/forums/12871.asp

kibrissibel


Joined: 18/02/2008
Posts: 562

Message Posted:
25/03/2009 19:27

Unfortunately the PCO have no legal powers to force the builders/developers etc to rectify problems. However, I would urge everyone with a problem to register their complaint for statistic reasons only. So far around 350 people have registered a complaint and with such low numbers, the figures can be used against property purchasers by saying there are only a few people with problems here, and we know that is not the case. People failing to register will make it more difficult to get things changed for the better for all purchasers. You may not receive a reply for updates or a satisfactory conclusion from the PCo (PIO) but please continue to register. Info can be found here: http://www.hbpg-trnc.net/documents/complaintsoffice_new.html



Anyone is welcome to attend the HBPG surgeries 12-3pm on Tuesdays at the Pia Bella for advice.



Sibel

apc2010


Joined: 28/07/2010
Posts: 1689

Message Posted:
08/12/2010 02:27

are unwins still going ..???

negativenick


Joined: 10/11/2008
Posts: 6023

Message Posted:
08/12/2010 06:41

i have said for many years - Marion Stokes is a wonderful lady - but the system isn't interested in listening..........



Appart from a "group hug" here and there, not a lot she can do...........





It's not called "Devils Island" for nothing..............

walkerscott


Joined: 13/08/2009
Posts: 901

Message Posted:
08/12/2010 07:27

There are a few good people like Marian and Malcolm and his friends doing a great deal to highlight most of these matters but like we all know, many in Government still have their heads in the sand, so to speak! Every small step towards highlighting these situations is a good thing. Wouldn't it be revealing if there was a Wikileak from within the TRNC Govt circles

Anyway, I am currently constructing a page on Construction Companies in the TRNC and some of the information may be of help or at least of interest:

http://no-deeds-no-money.moonfruit.com/#/construction-companies/4546214330

magicart


Joined: 05/10/2008
Posts: 985

Message Posted:
08/12/2010 08:42

We registered a complaint and everthing was going well until they realised our complaint was against a building company called Sergem.The owner of this company is the mare of Nicosia.



No further action!!



Hmmm!!

pollymarples


Joined: 08/08/2010
Posts: 1778

Message Posted:
08/12/2010 09:02

Unwns are still going and live in a mansion near me.

malsancak


Joined: 23/08/2009
Posts: 2874

Message Posted:
08/12/2010 09:28

we were monitoring the PCO until it closed down, still got some of the old cases here:

http://pcotrnc.3cyprus.com/

walkerscott


Joined: 13/08/2009
Posts: 901

Message Posted:
08/12/2010 13:22

re message 33, 34, 35 - Thank you!



John



http://www.no-deeds-no-money.moonfruit.com

LordJim


Joined: 12/10/2010
Posts: 221

Message Posted:
08/12/2010 13:36

pco number 13

SuziSuz


Joined: 13/07/2010
Posts: 135

Message Posted:
08/12/2010 18:13

pco no 27 !

pollymarples


Joined: 08/08/2010
Posts: 1778

Message Posted:
08/12/2010 18:34

Pauline Read pco 132