Nilesat loss of channel?

sunnyday


Joined: 14/03/2008
Posts: 269

Message Posted:
11/06/2009 09:24

Has anyone else lost receiption of some of their channels recently. We have lost BBC world & Fox movies. I thought may be the dish had moved in the wind but the MBC ones are still ok.

mmmmmm



Joined: 19/12/2008
Posts: 8398

Message Posted:
11/06/2009 09:38

Hi Sunyday



BBC World is still on Nilesat - according to the BBC !



http://www.bbcchannelpartners.com/worldnews/satellite_map



Freq: 11766

Polarity: Horizontal



Symbol Rate : 27500



FEC: 5/6





If you still can't get it - having checked this - then your lnb - the bit on the front - might be effected - or the receiver's tuner is faulty.





The quickest way to find out is to borrow a friends nilesat receiver and see if it works - if not - then time to call a good satellite engineer...

keithcaley



Joined: 13/06/2008
Posts: 2521

Message Posted:
11/06/2009 09:52

BBC world & Fox movies still ok on mine - what signal strength, quality, and BER readings are you getting on those channels? - (and also on channels that are working ok, as a comparison) - if the figures for the 'missing' ones seem bad, then the dish may have moved very slightly.

The signal from the differnt transponders does vary in power, and sometimes one or more channels can be affected by a slight dish misalignment, leaving the stronger ones apparently unaffected.

If you do not normally disconnect your satellite box from the mains on a night (i.e. just leave it on 'standby') then it is worth 're-booting' the box - just unplug it from the mains, count to ten, and plug it back in.

If that doesn't work, try 're-scanning' the satellite (from within the setup menu) - it's worthwhile doing this now and then even if you don't have a problem, as it's surprising what you can find!

Keith.

Whistler


Joined: 28/07/2008
Posts: 1332

Message Posted:
11/06/2009 10:04

Sunnyday. Have the same problem. Rang Digital Supreme yesterday and went through the settings with them. They tell me my dish has moved. i am not surprised with the winds we had early last week. Got up one morning and the table and umbrella were floating in the pool. They are coming to fix it on Friday.

Whistler


Joined: 28/07/2008
Posts: 1332

Message Posted:
11/06/2009 10:05

Sunnyday. P.S. We also still have MBC

doddies


Joined: 16/02/2009
Posts: 102

Message Posted:
11/06/2009 10:57

Go on channel, press menu ,down to second yellow press OK twice. press exit. Channel should come back.

SandyBlackCat


Joined: 12/07/2008
Posts: 55

Message Posted:
11/06/2009 11:15

I have also lost BBC World & Fox movies (everything else is still OK). Seems a bit of a coincidence.

doddies


Joined: 16/02/2009
Posts: 102

Message Posted:
11/06/2009 13:07

Correction to above message

Choose lost channel- press menu-bottom yellow- OK twice-search-OK-exit. Channel should return.

mmmmmm



Joined: 19/12/2008
Posts: 8398

Message Posted:
11/06/2009 13:11

re msgs 4/7



OK.. so this means I'm wrong about the lnb...



Could you pls tell us what receivers you have? Are you all client of digital supreme?



I'm looking for some sort of commonality

keithcaley



Joined: 13/06/2008
Posts: 2521

Message Posted:
11/06/2009 13:43

mmmmmmmmmm

they did say Nilesat, so I was assuming FTA...

Make of receiver shouldn't make much difference

- And we ALL had the WIND in common (I blame it on a diet of beans )

dwr6rtr


Joined: 15/12/2008
Posts: 95

Message Posted:
11/06/2009 17:29

www.lyngsat.com/



try this website every satellite and every program can be found there.

dwr6rtr


Joined: 15/12/2008
Posts: 95

Message Posted:
11/06/2009 17:39

http://www.lyngsat.com/nile.html



this is the web page for all the progs and frequencies.

SandyBlackCat


Joined: 12/07/2008
Posts: 55

Message Posted:
11/06/2009 20:07

Hi M6



I've got a next box. Info displayed is "no signal" S=68 Q=10

Don't really know what the Q value means, but that's obviously the problem as all the working channels have a Q value in 60's and 70's.

sunnyday


Joined: 14/03/2008
Posts: 269

Message Posted:
11/06/2009 21:08

thanks everyone. I have tried these suggestions but not got anywhere. I supose we will have to get someone out to check the dish.

TheSaints



Joined: 28/01/2009
Posts: 1369

Message Posted:
11/06/2009 21:10

Sunnyday



We have a next box and have the same problem with loss of BBC, we are in Alsancak

doddies


Joined: 16/02/2009
Posts: 102

Message Posted:
11/06/2009 21:43

Further to my messages above i have a NEXT box and as stated now have the channels back. If the dish is out of line you would receive NO channels at all.

chinaeyes


Joined: 13/02/2009
Posts: 425

Message Posted:
11/06/2009 22:28

I have a Next box and if I loose a channel I go down to the satellite dish and move the LMB one degree clockwise or anti-clockwise and this always brings the lost channels back.Hubby cannot believe i'm such a clever bunny.

SandyBlackCat


Joined: 12/07/2008
Posts: 55

Message Posted:
11/06/2009 22:37

doddies

Just realised you meant the yellow button on the remote. If you didn't mean that - no problem I now have BBC World & Fox movies back. Thanks

dolphin17


Joined: 11/06/2009
Posts: 40

Message Posted:
11/06/2009 22:38

we too lost fox movies, have followed advice, albeit slightly different method needed for dream box and hey presto, foxmovies back. thank you guys.



we did this.... go onto channel, press menu, go to setup, press ok, go to service searching, press ok, down to manual transponder scan, press ok, scroll down to start scan, press ok, wait.... scan will procede, when finished press okay and exit to go back to channels. hope this helps dream box users

fiendishpaul


Joined: 18/05/2008
Posts: 1720

Message Posted:
12/06/2009 00:46

Hi All



You may have missed it, but there have been messages broadcast on Nilesat warning that BBC World and Fox Movies would be changing frequency. Just do a re-tune and you will get them back . Worked for me !!

Regards

Paul