Buying Furniture - Homebase Experience

mia100max


Joined: 19/03/2008
Posts: 404

Message Posted:
19/03/2008 10:46

Hi, my friend paid for furniture from Homebase in October, after millions of excuses, they admitted they could not supply in FEB!! They gave her a cheque (which was returned by the bank) When she went in to demand her money back, the guy threatened here (I know a lot of nasty people etc) She eventually got her refund but a warning to future buyers!

She was too afraid to put a posting on here for fear of reprisals but me & my neighbours think it is atrocious and think other Brits should be warned.

Her solicitor can verify all of this as he rang the company to demand her refund.

Notsoboredhw


Joined: 15/03/2007
Posts: 1254

Message Posted:
19/03/2008 21:41

Do you mean Homefront!??

orangekazzie



Joined: 31/07/2007
Posts: 1091

Message Posted:
19/03/2008 22:35

Hi Nicky

There is a shop called Homebase in Girne its down a side turning virtually next door to the small Tempo store, I think its behind the old Cyprus Paradise offices.

Karen

Notsoboredhw


Joined: 15/03/2007
Posts: 1254

Message Posted:
19/03/2008 23:52

Oh Ok, thanks Karen! Sorry Mia for the confusion.

tonyhickey



Joined: 13/06/2007
Posts: 413

Message Posted:
20/03/2008 01:22

http://www.cyprushomebase.com/index.htm

tonyhickey



Joined: 13/06/2007
Posts: 413

Message Posted:
20/03/2008 01:24

Is this the web site ????

orangekazzie



Joined: 31/07/2007
Posts: 1091

Message Posted:
20/03/2008 10:33

Yes, that definitely looks like it.

Karen

rtddci


Joined: 29/12/2007
Posts: 842

Message Posted:
01/09/2008 22:26

Just looking 'in another place' and saw this latest thread where Homebase mentioned.



http://www.phpbb88.com/northerncyprus/viewtopic.php?t=14023&mforum=northerncyprus

fire starter


Joined: 19/06/2008
Posts: 3401

Message Posted:
02/09/2008 00:02

another company who use these tactics are citroen in lefkosa. we purchased a new citroen, car they gave me had odd wheels and tyres with the tyres round the wrong way. they stole the cd player and alloy wheels before delivery which was late at night in the winter so it was dark. hubby went after the boss and got manhandled by his heavies. then hubby called him stupid which provoked the reaction of the boss to get my hubby arrested. i phoned a friend who went and had hubby un-arrested and we were given our money back.

rtddci


Joined: 29/12/2007
Posts: 842

Message Posted:
02/09/2008 00:25

Guess I'll not be buying a Citroen..

Lemtich



Joined: 15/02/2007
Posts: 1487

Message Posted:
02/09/2008 00:31

Yeah, and don't buy car insurance which includes third party, fire and theft!



I mean, who the hell is going to steal a burning car?



Lem

rtddci


Joined: 29/12/2007
Posts: 842

Message Posted:
02/09/2008 00:33

Fair point

wearytravellers



Joined: 27/04/2007
Posts: 250

Message Posted:
02/09/2008 05:10

In my humble experience, if something doesn't feel right when buying, (your gut will give you the feeling) WALK AWAY. These suppliers want YOUR MONEY more than you want their goods. If the deal is not to your liking, I say again.......WALK AWAY, plenty other suppliers.

Mountain Edge



Joined: 23/02/2007
Posts: 199

Message Posted:
02/09/2008 11:16

We bought a three piece suite from Homebase 2 years ago and they were spot on with the delivery, which was done when we weren't even in the country(very good neighbour). When we got over there several weeks later and unpacked everything we found out that one of the settees had the wrong coloured wooden feet but after one phone call they had it changed within a couple of days.

It isn't just TRNC where problems arise with purchases as you get plenty of horror stories in the UK as well.

matula


Joined: 07/07/2008
Posts: 647

Message Posted:
02/09/2008 13:29

We bought a dining room table with four chairs last year from Homebase. After about a month we noticed the chrome plating peeling off the chair legs. Took the worst one into Homebase who said we must have been using an abrasive cleaner or had damaged it ourselves. After much huffing and puffing they agreed to replace or have the two worst chairs. These were taken away with the promise we would have them back in 2 to 3 weeks at the longest. 3 and a half months and many excuses later (one of which they were in a container on the Dolphin which sank) we were still sans chairs. After staging a sit in at the shop and threatening to go to the press we were offered a replacement table and chairs (which we chose in wood and had to fork out a good deal extra cash for) Since then anyone we meet who is looking for furniture we advise to avoid Homebase!

toady


Joined: 03/06/2008
Posts: 62

Message Posted:
02/09/2008 17:04

Has anyone bought from homefront? They have been very helpful on email contact.

trevor


Joined: 02/04/2008
Posts: 244

Message Posted:
02/09/2008 21:00

We have bought our furniture from Homefront via the internet and must say they have been spot on upto now, they have delivered on the dot. We have not yet been over and unpacked it yet so cannot comment on the contents or standard

matula


Joined: 07/07/2008
Posts: 647

Message Posted:
03/09/2008 10:56

We have bought a few items from Homefront (not to be confused with Homebase) and have nothing but praise for their service and staff.

flossie


Joined: 01/04/2007
Posts: 65

Message Posted:
03/09/2008 11:10

We bought several items through Homefront.Some of them were damaged and to their credit they took them away immediately and repaired them. They also , made us, free of charge, a bathroom shelf.



Go to them direct and not through a third party and you should get better rates.



flossie

rwilson


Joined: 14/04/2008
Posts: 87

Message Posted:
03/09/2008 11:23

We have had bought several items from Homefront (near Escape Beach) and found them excellent. Any minor problems sorted right away.

Wine Man


Joined: 11/09/2008
Posts: 74

Message Posted:
11/09/2008 23:56

My wife and I have just found this forum and have a property due to be furnished now. Does anyone have an idea as to how much it should cost to furnish a 2 bed apartment with practical (not expensive) furniture?



We have bought on Crystal Bay Marina PB3(R) so would also welcome any stories/information regarding this complex. To date we have had no problems - everything seems to be running smoothly.

toady


Joined: 03/06/2008
Posts: 62

Message Posted:
11/10/2008 21:50

Wine Man



I don't know anything about Crystal Bay Marina, but when I had a quote from Homefront for nice furniture ( a friend went into the store and looked), a 4 bedroomed villa was between £4000 and £5000 to fully furnish it. As my villa isn't completed yet I can't speak from experience but reading answers on this forum and from my personal contact with them I would say they seem pretty good.

joandjelly


Joined: 24/02/2008
Posts: 2953

Message Posted:
12/10/2008 10:28

Wine Man



I have sent you an email.



Regards.



Jo

Nunu1


Joined: 31/03/2008
Posts: 536

Message Posted:
12/10/2008 10:58

Folks. Home front ın Alsankak are very good. My frıend from UK works there qualıty furnıture at very good prıces.



They actually make on sıte the furnıture to order!!



Take a look there!



Regards



nunu

saucyboy69


Joined: 09/02/2008
Posts: 111

Message Posted:
12/10/2008 20:23

Hi homefront were a little slow with delivery of our goods and when the chair we ordered on our last visit arrived the fabric was totally wrong however we actually liked it so kept it..



The dressing table we ordered had the wrong design on the top and did not match the bed head but cyprus is cyprus and you actually give up in the end and accept they make alot of mistakes sometimes it's not worth the hassle or inconvienience of kicking up a fuss...



Pete

saucyboy69


Joined: 09/02/2008
Posts: 111

Message Posted:
12/10/2008 20:25

HI Nanu,, would that be the young guy from the UK that works there in is University hols as he was a really nice young guy..





Pete,

tonyhickey



Joined: 13/06/2007
Posts: 413

Message Posted:
12/10/2008 20:59

Wineman We are buying on Crystal Bay Marina B5 Ground Left. We went out to the site in June this year and so far the site is progressing well. Going out again in March 2009 to buy furniture and white goods, and hoping that the site is finished and that we have our keys from Evergreen. Tony and Susan.

Wine Man


Joined: 11/09/2008
Posts: 74

Message Posted:
11/12/2008 20:07

Hi Tony,



good to hear you are a neighbour.....the 1st one's we know of. Do you have any ideas as to where you will go to buy furniture & white goods.



Have evergreen or NCI contacted you regarding furniture packages?



It looks as though all the properties are finished so I was thinking of visiting in Jan/Feb 09 to try and sort bank account and look at furniture deals. It seems so hard to find furniture that is not OTT, we just want solid practical stuff.



Hope to see you in TRNC soon.

Mindy



Joined: 27/10/2008
Posts: 1210

Message Posted:
11/12/2008 20:21

I bought my sofas in Lefkosia, nearly always a couple of hundred quid cheaper than Kyrenia, most local people wouldn't pay what they charge at the Furniture stores frequented by ex-pats, I looked in Ikstabal store in Lefkosia at a suite and the identical one in Kyrenia was loads dearer so i am not telling porkie pies.

Wine Man


Joined: 11/09/2008
Posts: 74

Message Posted:
12/12/2008 11:22

Hi Mindy,



Is that in the Turkish part of Lefkosia?

JimmyG


Joined: 14/08/2008
Posts: 900

Message Posted:
12/12/2008 12:29

Wine Man take a look at Burhans in Girne driving towards Karaonogolu it's on the right hand side. They also have a website & we found prices to be reasonable when we furnished our apartment. Good luck.

Stewart


Joined: 19/07/2008
Posts: 1107

Message Posted:
12/12/2008 13:05

For quality at a reasonable price, I use "cyprusfurniturepacks.net" ....well worth contacting

britvic



Joined: 05/09/2008
Posts: 3039

Message Posted:
12/12/2008 14:50

We got all of our curtain poles from homefront, just little problems, like the poles were too big for the brackets, sorted straight away, the owners name is Sheriff, and speaks English.

teabag


Joined: 25/08/2008
Posts: 4

Message Posted:
12/12/2008 15:23

We bought furniture from Homefront last year and because they couldn't deliver it in time for our holiday, they lent us sofas and table/chairs until our order could be delivered. Great service and would definitely recommend them.

britvic



Joined: 05/09/2008
Posts: 3039

Message Posted:
12/12/2008 16:50

www.homefrontcyprus.com



Just found it

Fingers


Joined: 26/01/2009
Posts: 29

Message Posted:
30/01/2009 17:02

Mindy, do you have a full address for that shop please?

Mindy



Joined: 27/10/2008
Posts: 1210

Message Posted:
30/01/2009 18:17

wine man

so sorry for not getting back, just see replies, if you go to Lefkosia, when you reach big roundabout with the rocks on sticks, turn left and keep going on the Famagusta/Ercan Rd go through 2 sets of traffic lights and just before the third set the shop we bought from is on left Ali Ijip or similar, just across the carriageway is the Isktabal furniture shop, hope this helps

Mindy



Joined: 27/10/2008
Posts: 1210

Message Posted:
30/01/2009 18:22

Fingers

read message 37 please

Dawnie1


Joined: 27/09/2008
Posts: 217

Message Posted:
30/01/2009 19:06

Re message 9



Firestarter, just to balance things, our experience from Citroen has been very good, purchased an almost new car from them, no issues. Had to call out Citroen Assistance at Christmas as engine management misfunctioned, no charges to pay & fixed the following day with presents from the service garage as well because it was New Years Eve.

Sorry you didn't have the same service as we experienced.

Fingers


Joined: 26/01/2009
Posts: 29

Message Posted:
11/02/2009 21:12

Mindy, thanks for your help, apologises for taking so long to read & reply

No1Doyen


Joined: 04/07/2008
Posts: 16617

Message Posted:
11/02/2009 21:50

Doesn't Ismet's (elko) daughter own Homefront? Or is it another store that she owns.

negativenick


Joined: 10/11/2008
Posts: 6023

Message Posted:
11/02/2009 21:53

She own's Smart + opp Creditwest in Cattlekoy...





Nick

Littlenige



Joined: 24/12/2006
Posts: 3594

Message Posted:
11/02/2009 21:54

i think that may have closed !!

AlsancakJack



Joined: 14/08/2008
Posts: 5762

Message Posted:
11/02/2009 22:01

Littlenige they have moved to bigger and cheaper premises in Catalkoy and I am sure Izmet will confirm this.

AJ

Littlenige



Joined: 24/12/2006
Posts: 3594

Message Posted:
11/02/2009 22:07

OH GREAT THAT IS GOOD NEWS