Extend Users - Time to change your Internet Provider (Cyprus44 access problems)

Izzet



Joined: 01/12/2006
Posts: 920

Message Posted:
29/07/2009 23:24

Some members are experiencing difficulties accessing our forums.



In order for us to diagnose and solve this problem, can those members *only* report which ISP (Internet Service Provider) they are using.



Please post here or email me.



Thanks,

Izzet

Brinsley


Joined: 04/04/2009
Posts: 6858

Message Posted:
29/07/2009 23:32

Izzet



Recent posts by rogue GC's maybe the cause of having 'hacked' into this forum. It was 'en mass', please look at some of the threads. I'm on G3 Turkcell and pretty slow and sometimes does not connect at all.



Richard



Izzet Note - That's probably because of connection problem between the 3G modem and Turkcell. If you were to try opening another website, slowness and connection problems would have appeared on those websites as well.

elko2



Joined: 24/07/2007
Posts: 4400

Message Posted:
29/07/2009 23:56

I am on extend ADSL in Famagusta and my connection to C44 is very erratic. However I can connect easily through a proxy (tntProxy.com ).

ismet

Lilli



Joined: 21/07/2008
Posts: 13081

Message Posted:
30/07/2009 00:06

Hiya Izzett Im on 3g and had probs for 3 days now. Thought it was them. Not clever eb=nough to use any other method yet xxxx

McSteviet



Joined: 11/05/2007
Posts: 1089

Message Posted:
30/07/2009 00:32

There appears to have been less members logged in this week at certain "peak" periods. I noticed that over the last couple of days. but I had no problems at all from UK.



I have also accessed the site through 3G on my phone, also OK.



Mc

Sideways



Joined: 21/01/2009
Posts: 529

Message Posted:
30/07/2009 00:52

I have had problems accessing this site for a few days but no problems with any other site.

I use Extend (broadband).





Pete.

scoobydoo


Joined: 10/11/2008
Posts: 2434

Message Posted:
30/07/2009 06:48

Hi Izzet,



I have 3G and often cannot get on, I assumed it was the slow service of 3G (?).

nurseawful



Joined: 06/02/2009
Posts: 5934

Message Posted:
30/07/2009 09:37

I have Extend and can't get in through internet Explorer at all and only sometimes can get in using Google Chrome

smithy


Joined: 17/07/2008
Posts: 5301

Message Posted:
30/07/2009 10:02

Hello Izzet

I have had problems for about one week now, it seems only with accessing Cyprus44

I am with Extend Broadband, sometimes I am lucky to get through if I google search

Thanks for any help you can give in this matter, even if I do get on I find it difficult to post anything, as it goes back to Internet cannot access this link

Sheila (smithy)

britvic



Joined: 05/09/2008
Posts: 3039

Message Posted:
30/07/2009 10:11

Me too, I tried three times yesterday to post a new topic, two went into cyber space even though it said 'message posted successfully'.

I'm also getting a 'time out' when trying to access a thread.

3G Dongle





Vicki

bridie


Joined: 18/09/2008
Posts: 308

Message Posted:
30/07/2009 10:17

I am with Extend and it has been very difficult to get on this BB and impossible to get on many other sites. I have also noticed very few people are on this site as I write.

mmmmmm



Joined: 19/12/2008
Posts: 8398

Message Posted:
30/07/2009 10:23

Only a small %age of respondents, but I'm also in the UK and don't have access probs on Linux/ Windows based pcs with any browser platform you car to mention - using either BT / SKY ADSL



It seems from the data so far that the problem is with members on island.



As we can see, access doesn't seem to be a problem for folk south side ;)

elko2



Joined: 24/07/2007
Posts: 4400

Message Posted:
30/07/2009 10:23

I never have any prolemsmwhen I go trough the proxy server stated bove. So whenever I hve problemin the normal way I go through the proxy. Simply type in http://www.tntproxy.com and the rest follows.

ismet

Tinkie


Joined: 16/03/2009
Posts: 1256

Message Posted:
30/07/2009 10:24

We constantly have problems trying to access the site from both office and home, extend adsl. Also trying to post replies to threads can prove to be a real pain, sometimes 6 or 7 attempts.

boerboel


Joined: 02/05/2009
Posts: 290

Message Posted:
30/07/2009 10:29

I am also with Extend very hard to log on and log off, this has taken me 1/2 hour to reply plus when you to try to refresh the site its says connection failed...







Larry

smithy


Joined: 17/07/2008
Posts: 5301

Message Posted:
30/07/2009 10:29

I dont know if this is the reason but when there are just a few on line you seem able to access the forum, or is this just me thinking this might be the cause.

sheila

britvic



Joined: 05/09/2008
Posts: 3039

Message Posted:
30/07/2009 10:33

Your right Sheila, I'm not having a problem this morning, but as soon as it gets busy I get and error page.





Vicki

Washerman


Joined: 19/09/2008
Posts: 2301

Message Posted:
30/07/2009 10:41

Yes, many problems with access since you moved hosting companies.



Lots of timeouts and 404's. Sometimes for many hours.



Seems the hosting company servers are either, very busy or, unreliable.



Izzet, if I were you, I would look again



Washerman

Izzet



Joined: 01/12/2006
Posts: 920

Message Posted:
30/07/2009 10:52

Hmmmmmm



According to access times from the UK, this new server is more reliable actually and faster!



The problem is with Extend I believe.

A year back from now, a similar problem occured with several other websites when their DNS cache was outdated. I'll give them a call now.



Example scenario: Whenever you try to access a page, it goes through 1 of the 10 servers Extend has. 9 servers have correct DNS for cyprus44.com, whereas 1 server holds the old DNS for cyprus44.com. Some 1 out of 10, you try to access the old server (which no longer exists), so you get connectivity errors.



Izzet

skybluesam


Joined: 24/12/2008
Posts: 447

Message Posted:
30/07/2009 10:57

i also have problems connecting with extend.

Izzet



Joined: 01/12/2006
Posts: 920

Message Posted:
30/07/2009 10:59

How do you reach Extend?



Their 444 number does not work.

They do not pick up their head office phone.

Their mobile support phone, it says it is no longer in use!



Can anyone help?



Izzet

mmmmmm



Joined: 19/12/2008
Posts: 8398

Message Posted:
30/07/2009 11:28

If it is a DNS cache issue, what happens when you press F5 on your browser - if you can't connect.. does that help?

smithy


Joined: 17/07/2008
Posts: 5301

Message Posted:
30/07/2009 11:31

I have the help line number for extend who I phone with problems.

0392 444 2992

I have no problem getting through, you might have to queue to get a rep to answer.

Sheila

DutchCrusader



Joined: 19/05/2008
Posts: 11281

Message Posted:
30/07/2009 12:01

Izzet, from Yeşiltepe (Alsancak) wireless connected to my ISP (Nethouse Networks): not one problem to access cyprus44.

mikelapta



Joined: 20/11/2008
Posts: 2186

Message Posted:
30/07/2009 12:04

back to normal this morning

ROBnJO


Joined: 30/06/2008
Posts: 1289

Message Posted:
30/07/2009 12:37

I've been having problems for about 3 weeks now.



I emailed 44 on the 17th: "From: Rob

I keep getting 'error website too busy' messages frequently during the last few days, making it almost impossible to log in or post.



My log-in is ROBnJO.



Is it you,... or me?"



Error messages were 408 & 409.





A bit better since then but still happening at times.



Also sometimes when I refresh the BB, everything comes up in large font with any graphics showing the dreaded X.



Refreshing again normally solves this.



I'm on AOL from the UK.



(OK, OK, I know thats sad!)

AndyP



Joined: 18/04/2008
Posts: 517

Message Posted:
30/07/2009 12:59

Just for the record. I am on 3G (turkcell) and never have a problem getting on. Speed of site good as well.

Dusterbruce


Joined: 03/08/2007
Posts: 1125

Message Posted:
30/07/2009 13:59

From UK on tiscali no problems apart from the occasional error message, but refresh and it connects immediately.

Izzet



Joined: 01/12/2006
Posts: 920

Message Posted:
30/07/2009 14:00

I have just spoken to the technical person in Extend.

They will check their DNS settings in the next hour and update theirs if necessary.



Extend users - please give me an update after a few hours.



Thanks,

Izzet

pinkchilli


Joined: 30/11/2008
Posts: 689

Message Posted:
30/07/2009 15:24

Extend sent me an email yesterday. See below: Did anyone else get this?



Dear Customer,



In order to improve the quality of the services that we provide we will be conducting some scheduled maintenance on our systems during the early hours between 01:00 and 03:00 on Thursday the 30th of July. During these hours you may experience multiple disruptions in service.



We apologize for any inconvenience that this may cause you.



Extend Enterprises Ltd.

harita


Joined: 14/08/2008
Posts: 1343

Message Posted:
30/07/2009 15:24

I have had problems accessing this site for a few days but no problems with any other site.



I use Extend (broadband).

smithy


Joined: 17/07/2008
Posts: 5301

Message Posted:
30/07/2009 15:51

pinkchille

I also received that e mail from Extend, but who will be up at those hours for it to affect us, its during the day when we cant get on line that bothers us

sheila

elko2



Joined: 24/07/2007
Posts: 4400

Message Posted:
30/07/2009 16:21

Extend adsl Famagusta. Still no good.

ismet

goonerstan



Joined: 14/04/2008
Posts: 397

Message Posted:
30/07/2009 16:26

hi Izzet, im with extend no probs now but the last 2 days no connection

AlsancakJack



Joined: 14/08/2008
Posts: 5762

Message Posted:
30/07/2009 17:31

Ok for all of those with access problems, for the time being you might want to try access via 'tntproxy.com'

Both myself and Elko are using this method and have had no problems so far.

Just log on and scroll down to the bottom of the page and you will find a box with a Google search window and below that there will be another window that will already have ' http://www.' in it and all you have to do is add 'cyprus44.com', hit enter and then once on the Cyprus44 home page just select the 'Forums' tab at the top and then log in as normal.

AJ

elko2



Joined: 24/07/2007
Posts: 4400

Message Posted:
30/07/2009 18:23

I think its back to normal now but I am keeping the tntproxy in my favourites just in case.

ismet

smithy


Joined: 17/07/2008
Posts: 5301

Message Posted:
30/07/2009 19:14

I am still having trouble getting onto the forum, maybe after 4/5 attempts I get in

and then you post a reply and it goes back to Internet cannot accesss again

Brinsley


Joined: 04/04/2009
Posts: 6858

Message Posted:
30/07/2009 20:22

Izzet



Last 10 mins on G3 Turkcell gone to snails pace, though other programs up to speed



Richard

Izzet



Joined: 01/12/2006
Posts: 920

Message Posted:
30/07/2009 22:25

For IT people, you can always use better DNS services rather than depending on your ISP to update their DNS cache all the time.



For more info:

http://www.opendns.com



Click on "USE OPENDNS" on the top menu for step by step instructions.



Izzet

P.S. I use OpenDNS and I have no connection problems at all.

Izzet



Joined: 01/12/2006
Posts: 920

Message Posted:
30/07/2009 22:26

Extend users - If you are still experiencing problems, please call Extend broadband and tell them you are unable to reach Cyprus44.com



If we can get a few more people to call, I think they will take this seriously and will fix it sooner.



Izzet

mikelapta



Joined: 20/11/2008
Posts: 2186

Message Posted:
31/07/2009 07:52

Digital supeme.can only access via google cache page.Seems to be since new adservers

mikelapta



Joined: 20/11/2008
Posts: 2186

Message Posted:
31/07/2009 07:52

This was about 6th attempt to post

ozankoys


Joined: 20/06/2008
Posts: 905

Message Posted:
31/07/2009 09:04

Hi I am also with Extend can only access 44 around 50% of the time this week.

spider


Joined: 03/01/2009
Posts: 5527

Message Posted:
31/07/2009 14:03

Hi we have Nethouse 2..and have no problems.





Spider,X

Izzet



Joined: 01/12/2006
Posts: 920

Message Posted:
31/07/2009 15:56

Extend users - I cannot do much to help you.



You guys need to call Extend and have them fix their problems.

keithcaley



Joined: 13/06/2008
Posts: 2521

Message Posted:
31/07/2009 16:13

Well,

I've rung 'em, got a load of old guff of course - they appear to 'not know' what is causing the problem - but I suggest that all Extend (and any other users) customers who are having this issue do as Izzet suggests, and keep ringing 'em!

Keith.

Izzet



Joined: 01/12/2006
Posts: 920

Message Posted:
31/07/2009 16:21

I just want to confirm that I had Cyprus44.com checked by the upper level technical support team from my hosting company. They checked all website configurations and there was nothing wrong from their end.



I am also connecting fine to Cyprus44 myself - zero problems.



I know all UK users are connecting fine.



Considering all above, if you are experiencing problems connecting to Cyprus44, please speak to your Internet Service Provider.



Izzet

leadfoot



Joined: 11/03/2009
Posts: 67

Message Posted:
31/07/2009 19:32

I just can'nt post a new thread

Cardiag


Joined: 17/06/2009
Posts: 483

Message Posted:
31/07/2009 19:51

hello

i think you must change your Hosting provider to local one, here is Cyprus not UK !!!!!!!



i am using Extend



good luck

smithy


Joined: 17/07/2008
Posts: 5301

Message Posted:
31/07/2009 21:36

I have rung Extend 4 times this week about not accessing the forum, they say looking into it, I end up going through google takes 4/5 times before I have success

Izzet



Joined: 01/12/2006
Posts: 920

Message Posted:
01/08/2009 02:11

Cardiag - Cyprus44 is not just a forum. 60% of visitors are from the UK. Only 30% is from Cyprus.



There is nothing wrong with Cyprus44.

It is with Extend.



Izzet

happyhere


Joined: 11/05/2009
Posts: 75

Message Posted:
01/08/2009 10:39

Mine's working fine today and I am with Extend. Maybe they have sorted the problem.

mikelapta



Joined: 20/11/2008
Posts: 2186

Message Posted:
01/08/2009 11:20

no problems for me either.

will post a new topic and see

Mike

Izzet



Joined: 01/12/2006
Posts: 920

Message Posted:
01/08/2009 12:27

Oh great!



It would be great if they solved it.



Extend users - Can you all please confirm that everything is working fine now?

glw215


Joined: 02/04/2008
Posts: 178

Message Posted:
01/08/2009 14:02

I have Extend BB. Around 1 out of 10 attempts to connect are successful!

Ellie


Joined: 31/07/2009
Posts: 125

Message Posted:
01/08/2009 17:18

We use extend and had a lot of difficulty just getting verified by email

Brinsley


Joined: 04/04/2009
Posts: 6858

Message Posted:
01/08/2009 17:46

My colour and configuration of messages keeps changing.



Richard





Izzet - That's connection problem as well, as the styling sheet for the website is a different file then the content and when you see things funny, it means your browser could not get the styling sheet.

gooligan


Joined: 30/01/2007
Posts: 1591

Message Posted:
01/08/2009 19:51

3G and no problems whatsoever.

gooligan


Joined: 30/01/2007
Posts: 1591

Message Posted:
01/08/2009 22:21

Izzet,contact member washerman,he is an agent for extend.

Turtle


Joined: 28/05/2007
Posts: 2669

Message Posted:
02/08/2009 01:26

I am on o2 in the uk and I am getting so dissapointed in posts I make getting deleted as I press the "post reply" button.

You press the button when you have typed your reply for a pop up box to tell you "not connected"

and the post has been wiped, I just can't be bothered to retype the post ...Grrrrrrrrrr





Izzet - what kind of pop up box? This is not something Cyprus44 can do.

nurseawful



Joined: 06/02/2009
Posts: 5934

Message Posted:
02/08/2009 08:25

Extend and working better now than before the problems.

emineden1


Joined: 22/12/2008
Posts: 512

Message Posted:
02/08/2009 13:53

having problems, am on extend. posted reply earlier then couldnt access any other topic or even refresh. taken me 23 minutes to get back on.

Arek Naw


Joined: 29/08/2008
Posts: 75

Message Posted:
02/08/2009 14:19

With Extend but can't connect directly. Having to use a proxy.

Extend's service is about as "good" as any other business in this "country."

Sideways



Joined: 21/01/2009
Posts: 529

Message Posted:
02/08/2009 16:04

Still having problems with "Cyprus 44"

I am with Extend but I have no problems with any other website.

It has taken me about 8 attempts just to post this.

I can open up the forum page but when you try to open a post it times out.

Izzet



Joined: 01/12/2006
Posts: 920

Message Posted:
02/08/2009 16:51

A friend of mine will be talking to the owner of Extend BB on Monday.



Izzet

keithcaley



Joined: 13/06/2008
Posts: 2521

Message Posted:
02/08/2009 19:53

Thought that it was ok earlier, no probs for a couple of hours, then same issue again - back to the (poxy) proxy...

pinkchilli


Joined: 30/11/2008
Posts: 689

Message Posted:
02/08/2009 22:35

Cannot connect through eXtend, but when I try through my VPN, no problems!



So, it is a problem with eXtend, but this is Cyprus, and they will suggest I re-boot, or open IE again, or ask me to check what Firewalls I have, or did I eat THREE Shredded Wheat for breakfast.



In fact anything as long as it's nothing to do with them.



Hey Ho.

QweQwew


Joined: 02/08/2009
Posts: 60

Message Posted:
02/08/2009 22:39

problems accessing cyp44



im useing extend

norma jean



Joined: 29/05/2008
Posts: 191

Message Posted:
02/08/2009 23:12

We are with Extend had very bad problems today trying to get on to Cyprus44, but that's hte same as most days.

Ellie


Joined: 31/07/2009
Posts: 125

Message Posted:
03/08/2009 09:52

I use extend broadband as ISP and am having quite a few probs with getting on to the forum between the link being down etc

cyprusairsoft



Joined: 22/06/2009
Posts: 2066

Message Posted:
03/08/2009 12:43

first time on 44 for a week with extend



think it was a hack because everything else was ok

Denise


Joined: 14/03/2009
Posts: 590

Message Posted:
03/08/2009 14:19

i'm on extend dial up and always having problems. with cyp 44 i keep getting error when trying to post and i get drop out, i can't always see all the title or who posted it etc. and although i do have general problems getting into various sites my main problem is with 44. i've given up trying to complain to extend as they always blame my phone line but there is nothing wrong with it.

louthlass


Joined: 09/11/2008
Posts: 271

Message Posted:
03/08/2009 15:43

Still having problems,keep getting Internet explorer cannot display the web page. Will be lucky if I can post this, and having to pay Extend today. GRRRRRRRRRRR.

Izzet



Joined: 01/12/2006
Posts: 920

Message Posted:
03/08/2009 18:51

After some testing, I realised that Extend users are having problems connecting to all websites hosted by FastHosts company.



FastHosts (www.fasthosts.co.uk ) holds one of the the largest networks in the UK.

Their website says that, they host "more websites than any other provider"



That means, Extend users cannot connect to over 1,000,000 websites and may be more.



I feel that this is a major network issue.



If you can't open Cyprus44.com, you will also have trouble accessing http://www.FastHosts.co.uk



My daily task is calling Extend to ask for solution, but to no avail.



I would appreciate if more and more members call them, and insist that it is problem from their end!



Thanks,

Izzet

keithcaley



Joined: 13/06/2008
Posts: 2521

Message Posted:
03/08/2009 22:02

hi Izzet,

Just checked what you said (NEVER take anybody's word for it ) - I'll ring 'em again tomorrow !

Keith.

keithcaley



Joined: 13/06/2008
Posts: 2521

Message Posted:
04/08/2009 08:34

They're getting worse!

Just tried to access Cyprus 44 via Extend, and got the message "Bad Request (Invalid Hostname)"

Needless to say, there's no one there to answer the 'phone...

StevieF


Joined: 11/06/2009
Posts: 153

Message Posted:
04/08/2009 09:58

Hi Izzet,

Used to have a problem with Extend getting 44, Digital Supreme connection, and just simply contacting them, in the end gave up switched to Nethouse Networks 1024 speed, last February, and have never looked back, its brilliant, so the problem had to be with Extend, just could,nt get them to acknowledge it.



Steve.

Carbotec


Joined: 28/02/2009
Posts: 98

Message Posted:
04/08/2009 11:43

Hi Izzet



I am with Extend and have been now for some three years, its only been the last couple of months I have had real problems logging in.



Carbotec.

bridie


Joined: 18/09/2008
Posts: 308

Message Posted:
04/08/2009 12:50

Only just managed to get on here after trying since 7 am this morning.

glw215


Joined: 02/04/2008
Posts: 178

Message Posted:
04/08/2009 14:07

Extend user. Able to access site now OK.

RoxyBob


Joined: 13/07/2009
Posts: 205

Message Posted:
04/08/2009 15:05

Hi,

I have just posted a topic reference my Internet provider (SunnyCyprus) complaining about poor connection problems. Your problem is not a problem accessing Cyprus44 but a problem with the Internet Service Providers connection. If your are experiencing problems accessing Cyprus44 you will probably find you will have problems accessing any web page.

Any SunnyCyprus users please see my topic.

Izzet



Joined: 01/12/2006
Posts: 920

Message Posted:
05/08/2009 01:44

I spoke to Mr. Ozcan from technical team today.



They are aware that the problem is from their end.



He said that they checked everything they could from their Cyprus office, but the problem it seems to be from their connection to the world via Istanbul. They are suspecting that their firewall in Istanbul is blocking the traffic to FastHosts server.



He said he is not sure when it will be fixed, nor exactly which node is causing the problem.



I said I will be bugging him every few days or so.



Izzet

AlsancakJack



Joined: 14/08/2008
Posts: 5762

Message Posted:
05/08/2009 21:40

Hi Izzet

I seem to be back to normal now and can access 44 without using a proxy.

Regards

AJ

Izzet



Joined: 01/12/2006
Posts: 920

Message Posted:
06/08/2009 11:39

Is it still working fine?

keithcaley



Joined: 13/06/2008
Posts: 2521

Message Posted:
06/08/2009 17:09

Seems OK for last 24 hours - I didn't want to speak too soon

goonerstan



Joined: 14/04/2008
Posts: 397

Message Posted:
06/08/2009 19:15

Hi izzet, working fine now (extend)

Godzilla


Joined: 23/07/2009
Posts: 24

Message Posted:
06/08/2009 22:42

Unless my eyes deceive me, on the front (main) message board it says date of last posting was 15/08/09????

Ahead of the game as usaul Izzet

keithcaley



Joined: 13/06/2008
Posts: 2521

Message Posted:
07/08/2009 10:49

godzilla,

it's a little database trick, that's how they make a 'sticky' posting stay at the top - they just manually enter a 'future' date and time, then it stays there until that date, before sliding down the page...

gooligan


Joined: 30/01/2007
Posts: 1591

Message Posted:
07/08/2009 19:25

Izzet,a friend of mine has only been able to access the site once in the last 4 days,his ISP is Digital Supreme.

smithy


Joined: 17/07/2008
Posts: 5301

Message Posted:
07/08/2009 19:30

Hi Izzet

Well mine is back to being a pain, can only get on the forum maybe twice a day, but then cant post

dont mind going through google but even that lets me down, always says the same thing Internet explorer cannot access this page

sheila

nurseawful



Joined: 06/02/2009
Posts: 5934

Message Posted:
08/08/2009 08:37

Mine been a pain the last 3 days can only access maybe once a day. Also same with friend in the UK she is having trouble as well.

harita


Joined: 14/08/2008
Posts: 1343

Message Posted:
09/08/2009 15:33

DIABOLICAL .. No other word for it .. When you finally get access the "Internet explorer cannot access this page" appears on trying to change pages ..

RickF64


Joined: 07/01/2009
Posts: 173

Message Posted:
09/08/2009 16:42

Using Extend and unable to access Cyprus44.com directly for 2 days: 8th & 9th August 2009.

Managed to come in via Google link.

happyhere


Joined: 11/05/2009
Posts: 75

Message Posted:
09/08/2009 17:51

Apparently, BT internet are having the same problems.



Izzet - This was a temporary thing from our server which was addressed on another thread and fixed now. Just wanted to edit this msg so it does not confuse anyone. The problem is with Extend and it continues.

Tinkie


Joined: 16/03/2009
Posts: 1256

Message Posted:
10/08/2009 10:08

Extend adsl user, havent been able to get on to Cyprus44 all weekend, 8th and 9th August.

sheffpants


Joined: 10/09/2008
Posts: 353

Message Posted:
10/08/2009 17:07

I use Extend Wireless and I have not been able to get on all weekend. Today was first time yet I constantly get page timed out or connection interrupted error messages.



Windows 2000 me

Firefox 5.0



p.s. (added using the back button) I has taken 10 attempts so far to submit this page...

RickF64


Joined: 07/01/2009
Posts: 173

Message Posted:
10/08/2009 20:32

Back on this evening 10th and no problems so far from Extend

Hippo


Joined: 02/02/2007
Posts: 2070

Message Posted:
11/08/2009 08:53

Experiencing problems accessing 44 with extend. tends to be no logical reason or timing ,sometimes cuts out when logged on.

keithcaley



Joined: 13/06/2008
Posts: 2521

Message Posted:
11/08/2009 10:03

When having difficulty accessing Cyprus 44, try using this site: -

http://www.defilter.co.uk/

It's very quick, and doesn't seem to have the annoying pop-up ads that you get with tntproxy...

Seasider


Joined: 16/09/2008
Posts: 69

Message Posted:
11/08/2009 17:16

I am with Extend through their Arapkoy sub station and never have problems logging in.

Izzet



Joined: 01/12/2006
Posts: 920

Message Posted:
11/08/2009 18:42

Seasider - I see that you only have 7 posts. Are you actively using the forum? Please keep us updated.



As far as we observed, this connectivity issue is very random.

Sometimes, there is no problem for a few hours and the next few hours, it can be very hard to connect to cyprus44.



Thanks,



Izzet

P.S. I sent a message to the owner of Extend over Facebook and asked for help.

mikelapta



Joined: 20/11/2008
Posts: 2186

Message Posted:
11/08/2009 22:54

had enormous problems STILL.In fact really PI**ED off.Unable to post.reply.Izzwt there is a major problem.

Sort it.

martinev


Joined: 24/10/2008
Posts: 320

Message Posted:
12/08/2009 13:27

Hi Izzet.



I'm with Extend and it is very hit or miss whether or not I can log-in on Cyprus44. It may go weeks when all is ok and then weeks when I can't get in at all.



Martin

louthlass


Joined: 09/11/2008
Posts: 271

Message Posted:
12/08/2009 17:19

First time have been able to log in today.

keithcaley



Joined: 13/06/2008
Posts: 2521

Message Posted:
12/08/2009 20:58

mikelapta and louthlass,

Please try my 'workaround' mentioned in message 99 - and ring EXTEND and complain vehemently, I have!



mikelapta - Extend have acknowledged that the problem is theirs, not Izzet's, so there really is no point in blaming Izzet!

pinkchilli


Joined: 30/11/2008
Posts: 689

Message Posted:
13/08/2009 18:26

I told Deniz at eXtend to contact Izzet, I gave him your email address.



He said the same as you re: specialist firewalls in Turkey to prevent problems.



Do persist with eXtend, get eveyone's name who you speak to, and their extension, or better still, their mobile.



They do listen, and call you back, but ONLY if you push them very hard.



Anyway, working about 95% of the time I try.



PS. maikelapta should be excused his outburst due to the following reasons:



1. Football season has started.

2. Partner nearly here.

3. Birthday boy today.

Cardiag


Joined: 17/06/2009
Posts: 483

Message Posted:
13/08/2009 19:04

Really bad with extend again :(



this feed back also not help

gottheyips


Joined: 28/12/2007
Posts: 444

Message Posted:
15/08/2009 10:36

The service has been intermittent for the last 16 days, very frustrating.



Derek

Arek Naw


Joined: 29/08/2008
Posts: 75

Message Posted:
15/08/2009 11:18

Can't connect with Extend today. VPN ok though

Krin52


Joined: 25/08/2008
Posts: 419

Message Posted:
16/08/2009 20:05

I am very bored with this. I am with Extend, I've sent them a message, Cyp 44 is the ONLY site I cannot connect to .....

redgraves


Joined: 03/11/2008
Posts: 107

Message Posted:
16/08/2009 23:24

extend broadband- not been able to get this site for 3 weeks- phone head office no reply - phone help line transfered through to head office no reply- yearly contract due for renewal - text message to phone will cut u off in 3 days if u do not pay- nothing about prices for renewal where to pay or how much to pay- only way to get through to them was to send email and guess what I WANT TO GIVE U SOME MONEY TELL ME HOW - answered straight away - any other problems no reply

tonni


Joined: 07/12/2008
Posts: 178

Message Posted:
17/08/2009 02:39

hi isset we are with Extend also.

tonyanita



Joined: 13/02/2007
Posts: 25

Message Posted:
17/08/2009 07:55

Recently we have intermittent problems accessing the forum and are with Extend. I always assume that there are too many people accessing the forum.

Tony

keithcaley



Joined: 13/06/2008
Posts: 2521

Message Posted:
17/08/2009 18:53

for anyone who never saw the posting...hhen having difficulty accessing Cyprus 44, try using this site: -

http://www.defilter.co.uk/ - just type cyprus44.com in the box & hit enter - you will get a one page advert, cancel that page, and then you can use the forum as normal with no pop-ups or anything.

Also ring Extend and keep complaining!

Keith.

Izzet



Joined: 01/12/2006
Posts: 920

Message Posted:
17/08/2009 19:05

Dear All,



I spoke to Mr. Ozcan from technical department again today.



He told me that they could not find a solution to the problem and they are unlikely to find one.

I am giving up hope from Extend.

Their managers are unreachable too!



Fasthosts is one of the most reputable hosting companies in the UK.

They helped us coup with the DOS attacks at reasonable costs.

So, I am in no position to change a hosting company because Extend will not fix their problems.



I suggest Extend users to consider changing their Internet Service Provider.



I am using Superonline ADSL and I am very happy with it.

We use Extend in our office and we are changing this week!

Superonline ADSL is noticeably faster and more reliable. The last downtime was for 2 hours 4-5 months ago.



Izzet

Izzet



Joined: 01/12/2006
Posts: 920

Message Posted:
17/08/2009 19:12

I can also recommend Sunny Cyprus as a good Internet provider.



They both provide Wireless and ADSL solutions.



Their English support line is better than other ISPs.



Website: http://www.sunnycyprus.net



Izzet

Washerman


Joined: 19/09/2008
Posts: 2301

Message Posted:
17/08/2009 20:29

Izzet, I have tried to stay out of this but I am afraid that I can't stay silent any longer.

You are criticizing eXtend for a problem with their system and I do not think that it may be a problem with their system.

I have tested your site at DNSstuff.com here is the result:-

http://www.north-cyprus-mail.com - northcyprus44 (7 faults and 2 blacklists)

I would put these errors right before you start to criticize anyone else.

As far as recommending Sunnycyprus - are we really to take you seriously on this are do you just hate extend that much that this is a suggestion made out of irony

Washerman

gooligan


Joined: 30/01/2007
Posts: 1591

Message Posted:
17/08/2009 21:23

As much as I hate to do this but Washerman is right.

Izzet,do you really expect people to change ISP's just to access this site?

It may have escaped your attention but extend user's only have problems accessing this site,they dont have problems accessing any other site on the web.Go figure.

keithcaley



Joined: 13/06/2008
Posts: 2521

Message Posted:
17/08/2009 21:36

gooligan, Washerman, Izzet...

I don't know who's right, but I'll keep this at the top if it kills me : -

When having difficulty accessing Cyprus 44, try using this site: -

http://www.defilter.co.uk/ - just type cyprus44.com in the box & hit enter - you will get a one page advert, cancel that page, and then you can use the forum as normal with no pop-ups or anything.

Also ring Extend and keep complaining!

Keith.

elko2



Joined: 24/07/2007
Posts: 4400

Message Posted:
17/08/2009 21:52

A few months back my daughter in law's web page could not be reached through Extend. It was a DNS problem and they fixed it by entering the details manually. So the problem with C44 is something more sinister. I am an Extend user but I have been accessing C44 through tntproxy and I dont mind the popups, I just ignore them. My subscription ends next April, so I have plenty of time to think about a new ISP.



ismet

scruff


Joined: 15/07/2008
Posts: 1070

Message Posted:
17/08/2009 21:56

Izzet. You suggest using ADSL.



Fine I agree - except for 2 big problems. Many people can't get a landline for love nor money & in my experience they wouldn't want one if they could . Once you have a landline here, it is totally unreliable & you can wait for months to get Telefon Dept. to repair it if you are a private customer. I know I've been there. In 7 years our landline has been out of action about 6 times. Out of order in excess of 12 months with no use. But you still have to pay for it each month.

So sorry, what good would ADSL be?

Izzet



Joined: 01/12/2006
Posts: 920

Message Posted:
18/08/2009 00:55

Washerman,



DNSStuff.com is a helpful tool but they show unimportant errors as errors so they can make money.



There is nothing wrong with the DNS of Cyprus44.com.

Everybody except Extend users can access the website fine.



If you use DNSStuff.com on Microsoft.com, it gives 4 warnings and BBC.co.uk gives 2 warnings and 3 blacklists.



-------



I don't expect people to change ISPs. Personally, I do not care!



I am just making a conclusion to this thread, saying that:

1) This is Extend's fault.

2) Extend cannot fix this.

3) A possible solution is to change your ISP.



I am disappointed that Extend is not respecting some 20 calls from their users every day, and ignoring this issue.



Extend users - please consider changing your ISP instead of sending me an email that you cannot access Cyprus44. This is not my fault.



Izzet

Izzet



Joined: 01/12/2006
Posts: 920

Message Posted:
18/08/2009 00:56

This thread is now closed. Reason: Thread was addressed and no need for further posts.