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Nettoboy

Joined: 31/03/2009 Posts: 8
Message Posted: 18/09/2009 23:40 | Join or Login to Reply | Message 1 of 20 in Discussion |
| My first post! Travelling out next week with Pegasus. Have 25kg hold baggage allowance per person. Anybody know if this is for one bag only or can cover more than one bag? Also, in a group of three. Do they or could their consider all group bags to total allowance of 75kg. This would cover situation where one person is under their max allowance and say another was over. Thanks |
orangekazzie


Joined: 31/07/2007 Posts: 1091
Message Posted: 18/09/2009 23:43 | Join or Login to Reply | Message 2 of 20 in Discussion |
| Hi Nettoboy and welcome from past experience (but not with Pegasus) if you hand over all passports at the same time they will group all baggage together so you should be ok. If Tom at IAH is on-line he will be able to answer with exact information. Karen |
flightholiday

Joined: 19/07/2007 Posts: 3217
Message Posted: 18/09/2009 23:44 | Join or Login to Reply | Message 3 of 20 in Discussion |
| At present multiple bags should be accepted and they take a total for all passengers but make sure no bag is over 32 Kg |
Jeannie

Joined: 04/08/2009 Posts: 3283
Message Posted: 19/09/2009 00:39 | Join or Login to Reply | Message 4 of 20 in Discussion |
| Thanks kazzie (nice to see you back) and Tom. Flying on Sunday and never 100% sure on baggage allowance. Jean |
Nettoboy

Joined: 31/03/2009 Posts: 8
Message Posted: 19/09/2009 01:35 | Join or Login to Reply | Message 5 of 20 in Discussion |
| Thanks for your quck replies. Have tried getting this info from Pegasus - their new site is awful (as many have thus found!) - to no avail. They just quoted the max allowance for hold and hand baggage, which I already know. Aware of the max 32kg restriction. Have to see if Tom at IAH will respond? please, please! |
bar8.8

Joined: 17/06/2009 Posts: 333
Message Posted: 19/09/2009 03:13 | Join or Login to Reply | Message 6 of 20 in Discussion |
| Had a negative experience with them and have vowed never to use again the allowance is 25 Kg per person and if you are just 1 Kg over THEY WILL AND DO CHARGE CTA at least allow cargo at no cost I was hit hard by Pagasus and will not use again! |
scruff

Joined: 15/07/2008 Posts: 1070
Message Posted: 19/09/2009 05:19 | Join or Login to Reply | Message 7 of 20 in Discussion |
| Re. message 5 Tom IAH did respond in message 3. |
colly

Joined: 31/07/2008 Posts: 297
Message Posted: 19/09/2009 10:02 | Join or Login to Reply | Message 8 of 20 in Discussion |
| "CTA at leing for baggage,ast allow cargo at no cost I was hit hard by Pagasus and will not use again! " You did well with CTA if they did not charge you, I have been on flights where they have been very strict and charging. Pegasus in my opinion are no different to others on charging for baggage, often it depends on the mood of the check in person. Pegasus are moving towards a one bag policy like many other airlines, that is if you have more than one bag you will be charged even if within the wieght (20kg). They give you the option of buying more bags but this does not increase your wieght. To not use Pegasus again you may be restricting your flight options on the basis of what CTA would have done. Col |
orangekazzie


Joined: 31/07/2007 Posts: 1091
Message Posted: 19/09/2009 10:09 | Join or Login to Reply | Message 9 of 20 in Discussion |
| We have been charged with CTA but only when flying from Birmingham. We've always been overweight at Heathrow and they seem to turn a blind eye as long as its not too much over (we are usually about 3kg over). Trouble is we are never sure of the exact limit as they appear to always be moving the goalpost. Last time I had 10kg in hand luggage, check in weighed it and said too much. I replied nah I can lift it and he just smiled and let it go. Karen |
NCMan


Joined: 19/09/2009 Posts: 670
Message Posted: 19/09/2009 10:53 | Join or Login to Reply | Message 10 of 20 in Discussion |
| Ref msg 8 I have just booked for Xmas & baggage allowance is 25 Kilos. |
Whistler

Joined: 28/07/2008 Posts: 1332
Message Posted: 19/09/2009 11:16 | Join or Login to Reply | Message 11 of 20 in Discussion |
| I booked with Pegasus for 12th November. I have my e-ticket in front of me and it clearly says 20kg for luggage. Recently travelled (5 weeks ago) and it was 25, so maybe they have changed their policy for winter. |
dougskud


Joined: 04/04/2008 Posts: 356
Message Posted: 19/09/2009 11:19 | Join or Login to Reply | Message 12 of 20 in Discussion |
| Morning all Having just flown back to England and read this thread I really do feel Pegasus have been portrayed as a difficult airline to travel on, in my experience the opposite is true, indeed yesterday I booked all our flights for next year with them. Why complain if you are charged for excess weight as stated in the contract you accepted, take the responsibility for your error. Unlike CTA Pegasus are trying to survive in a difficult market and are trying to create a model along the lines of Easy Jet and Ryan air and I applaud them for doing just that. They generally are far cheaper than CTA and personally I have no problem with their catering policy. Oh and they have cabin staff who know how to smile!! Doug. |
NCMan


Joined: 19/09/2009 Posts: 670
Message Posted: 19/09/2009 11:39 | Join or Login to Reply | Message 13 of 20 in Discussion |
| Well said dougskud. |
Geoff

Joined: 25/06/2008 Posts: 1370
Message Posted: 19/09/2009 13:07 | Join or Login to Reply | Message 14 of 20 in Discussion |
| Dougskud is right. Why is that other guy having a go at Pegasus over something that was his own fault beats me. |
sagsy22

Joined: 21/11/2008 Posts: 1125
Message Posted: 19/09/2009 13:55 | Join or Login to Reply | Message 15 of 20 in Discussion |
| Pegasus is brilliant. Our experiences are 25kg each hold luggage combined weight of any amount of cases/people. Hand Luggage 8kg. Only at UK end do they charge, going from Ercan it isnt checked unless over 32kg |
Smity


Joined: 14/09/2009 Posts: 826
Message Posted: 19/09/2009 14:05 | Join or Login to Reply | Message 16 of 20 in Discussion |
| Baggage allowance when we flew out this summer we had 25kg per case and a oversized parcel no charge at all. But it always depends on the person giving out the tickets, smile, ask about thier day make them feel a little important and if they do ask look dumb works for me. |
Smity


Joined: 14/09/2009 Posts: 826
Message Posted: 19/09/2009 14:07 | Join or Login to Reply | Message 17 of 20 in Discussion |
| PS the ailine was KTHY. But Pegasus no problem thier either |
PMF68

Joined: 13/07/2008 Posts: 130
Message Posted: 19/09/2009 15:30 | Join or Login to Reply | Message 18 of 20 in Discussion |
| was over by 1kg in uk and was chraged |
scoobydoo

Joined: 10/11/2008 Posts: 2434
Message Posted: 19/09/2009 15:59 | Join or Login to Reply | Message 19 of 20 in Discussion |
| Agree with what has been said, if you are over then you are over and get charged. If everyone was only a kilo or two over then the airline would have to use more fuel to carry the extra weight and therefore the cost of travel would have to go up. As it is Pegasus do really cheap flights so I can't understand how some can complain when the airline is trying to keep cost of flights down and therefore keeping the price of the tickets down! |
cooper

Joined: 23/10/2007 Posts: 3386
Message Posted: 19/09/2009 16:06 | Join or Login to Reply | Message 20 of 20 in Discussion |
| Agree Scooby it's when they stop moaning we've got to worry ) |
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