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utkan

Joined: 20/10/2009 Posts: 8
Message Posted: 09/11/2009 10:45 | Join or Login to Reply | Message 1 of 4 in Discussion |
| First of all i want to explain my problem with CTA, I have bought 3 tickets from thir internet site. two of them bought on 6 oct and the other 20 oct. At the end of the procedure tickets will be 148,49 126,68 and 335,65 in TRY but when i see my credit card statement i found that they charged me 159,03 135,68 and 359,48 in TRY all the prices will be multiple of 1.071 thats148,49*1.071=159,03 and so on. I asked them why this occurs they cant answer me and i still wait for return. If anyone has the same problem please write to them so that we can have return. Tnx |
Ozbey

Joined: 04/03/2009 Posts: 304
Message Posted: 10/11/2009 18:38 | Join or Login to Reply | Message 2 of 4 in Discussion |
| They have charged you 7.1% more than the price you agreed. Keep on asking them for an explanation. I have never noticed this myself, but will watch very carefully next time. Are you sure it was CTA charging the extra and not the card company or payment handler? |
utkan

Joined: 20/10/2009 Posts: 8
Message Posted: 12/11/2009 09:33 | Join or Login to Reply | Message 3 of 4 in Discussion |
| I'm sure that was not caused by card company (bank) but can be caused by payment handler (virtuallythere.com which was used by CTA). But CTA has no explanation with this. |
nurseawful


Joined: 06/02/2009 Posts: 5934
Message Posted: 12/11/2009 10:40 | Join or Login to Reply | Message 4 of 4 in Discussion |
| I booked a month ago for my son to come over with his wife and little boy. No problems at all paid in full on credit card and exact money taken out. |
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