Statement from Dopi TV 2/11/2009

dopiweb


Joined: 22/03/2009
Posts: 95

Message Posted:
02/12/2009 17:29

Statement from Dopi TV 2/11/2009

Dopi Tv would like to sincerely apologise for the problems our customers have experienced over the last few weeks. The satellite company that we use to send the data to unlock the signal have been sending a weak signal, which has caused the constant interruptions to the service.

We have been working tirelessly with them to resolve these problems, and also to implement a back up plan in case these efforts prove fruitless.

On Monday 30th November we closed the system down for twelve hours to perform essential maintenance and upgrades which we are currently testing.

Today we have started to visit our customers and move their data dishes to a new satellite position and change the software inside the boxes to enable them to unscramble the data. We shall be doing this on an area by area basis and we shall call you the day before we intend to visit you.

wagon


Joined: 01/04/2009
Posts: 154

Message Posted:
02/12/2009 22:05

we have just watched dopi tv for the first time in 2 weeks

scrabbled channels every 20 min but better than before

keep up the good work

tonni


Joined: 07/12/2008
Posts: 178

Message Posted:
03/12/2009 01:56

please,please,please,sort it soon,the wife is gunna leave me!!!!!!!!!!!!!!!!!!!!!

mmmmmm



Joined: 19/12/2008
Posts: 8398

Message Posted:
03/12/2009 04:05

>>The satellite company that we use to send the data to unlock the signal have been sending a weak signal, which has caused the constant interruptions to the service. <<



UTTER 'Tosh'.. there is NO problem with the reception of SKYlogic data transmissions to Cyprus. Suggest you try a TRUTHFUL answer...



So, you will move to another company... everyone will have to have their data reception dishes moved.. the problems will only happen - AGAIN..

racoonchic



Joined: 17/11/2008
Posts: 3223

Message Posted:
03/12/2009 09:02

im starting to side with you mmmmmm