Turkcell charging fee for using Skype?

helper


Joined: 16/01/2009
Posts: 235

Message Posted:
17/02/2010 12:30

I renewed my monthly 3g internet and recieved a message saying i was being fined BY Turkcel for using Skype. Has anyone else been fined for using Skype?. Does anyone know if Telsim charges for using Skype, I'm getting fed up with Turkcel, increasing charges and not keeping to original contact for unlimited internet access. Anyone else 'fined' reply and let me know, cheers

Chris and Sue


Joined: 07/08/2008
Posts: 272

Message Posted:
17/02/2010 12:33

That is worrying! How much was the fine? We use Skye all the time but have never been charged. It must be a new thing



Sue

helper


Joined: 16/01/2009
Posts: 235

Message Posted:
17/02/2010 12:39

Hi, i have just started using Skype, I made 2 calls to UK, One call lasted 6 minutes, The 2nd lasted 15 minutes. I have been fined 5.10 tl, i know thats not a lot of cash, but i cant see why Turkcel have the right to charge, i feel that as my original contract stated unlimited access for 70 tl per month which was revised and re priced by Turkcel a few months into my contract they are making enough cash from their internet without charging for using Skype.

ps the message of your fine comes in Turkish

Groucho



Joined: 26/04/2008
Posts: 7993

Message Posted:
17/02/2010 12:43

I would ditch their 3G offering at your earliest convenience!



Outrageous invasion of your privacy. None of their business if you use Skype.

Brinsley


Joined: 04/04/2009
Posts: 6858

Message Posted:
17/02/2010 12:45

Beyond my comprehension however, I'm in Oz with my brother who was instrumental in G3 setup Worldwide and said the follow:- Skype uses sip not http for linking and feels, though technically possible, would be near on impossible to monitor. Clear as mud? I'm non the wiser!



Richard

dozza67


Joined: 11/07/2008
Posts: 607

Message Posted:
17/02/2010 12:47

It doesn't cost them if you use skype so they have no reason to charge you. Greedy sods.

helper


Joined: 16/01/2009
Posts: 235

Message Posted:
17/02/2010 12:53

This is copy of theit message,;

3G Mobil Internet paketinizi sadece KKTC sinirlari icerisinde kullanabilirsiniz. Yurtdisindaki kullanimlariniz MB basina 4.10 TL olarak ucretlendirilir.



I presume it is due to using Skype as that is the only 'new' thing I have done.

(PS fine 4.10 my mistake) even so for 2 calls it is unreasonable

helper


Joined: 16/01/2009
Posts: 235

Message Posted:
17/02/2010 12:55

Any one else had similar Turkcel message?

Brinsley


Joined: 04/04/2009
Posts: 6858

Message Posted:
17/02/2010 12:58

Need an exact translation of the message.



Richard

everon


Joined: 18/04/2009
Posts: 956

Message Posted:
17/02/2010 13:00

yes we had the message, we e-mailed them and asked for a translation and have heard 'nothing' x

malsancak


Joined: 23/08/2009
Posts: 2874

Message Posted:
17/02/2010 13:06

helper, what make you think it has to do with Skype?

scoobydoo


Joined: 10/11/2008
Posts: 2434

Message Posted:
17/02/2010 13:06

Can I just say that I kept getting messages in turkish and members of this forum very kindly translated all of them for me the I had to ring Turkcell, which you can do for free from your mobile if you have Turkcell, and I spoke to a very helpful young lady who changed the language settings and my messages then came through in English.



Might be worth a call on 444 0 533

AllyTT


Joined: 13/09/2008
Posts: 188

Message Posted:
17/02/2010 13:07

3G Mobil Internet paketinizi sadece KKTC sinirlari icerisinde kullanabilirsiniz. Yurtdisindaki kullanimlariniz MB basina 4.10 TL olarak ucretlendirilir.



There's no fine there. It's just a message stating that your monthly package only allows for use within the borders of the TRNC and any use abroad will be charged at 4.10TL/MB. You haven't been charged that, it's only informing you of the charge if you happen to use the 3G service while abroad.

Hatty


Joined: 13/07/2008
Posts: 260

Message Posted:
17/02/2010 13:08

It translates as:



"3G Mobile Internet package within your boundaries you can use only the TRNC. Abroad as kullanimlariniz £ 4:10 per MB ucretlendirilir."



No idea what it means

malsancak


Joined: 23/08/2009
Posts: 2874

Message Posted:
17/02/2010 13:10

Thanks AllyTT, that was I thought it meant having put it though a translator.

Brinsley


Joined: 04/04/2009
Posts: 6858

Message Posted:
17/02/2010 13:11

Which could only be in Turkey?



Richard

helper


Joined: 16/01/2009
Posts: 235

Message Posted:
17/02/2010 13:16

Thanks, when i asked Turkcel, they told me it was fine for using abroead service, which i thought meant Skype as that is the only new service i have used. They said it would be deducted from my credits? The mind boggles And no i have not been in Turkey either, cheers

HNComputers


Joined: 23/08/2009
Posts: 472

Message Posted:
17/02/2010 18:25

I think as far as I've understood, it means as in using your 3g on UK webpages?? Some people connect to UK IP addresses.....its a little confusing!

andrew4232



Joined: 04/07/2009
Posts: 1543

Message Posted:
18/02/2010 09:05

strange how we always just asume that we are being ripped off before knowing the facts, and when messages arrive in turkish we have no idea what its saying, i know am as much to blame as the rest, but we do live in a country were the offical language is TURKISH maybe we should make an effort and try earn some if we were in spain we would try and learn spanish !!

MartinM


Joined: 03/10/2009
Posts: 166

Message Posted:
18/02/2010 09:24

What an excellent idea, andrew4232



It will even please the locals and they might not charge you as much

moonstone


Joined: 27/08/2009
Posts: 158

Message Posted:
18/02/2010 09:48

3G Mobil Internet paketinizi sadece KKTC sinirlari icerisinde kullanabilirsiniz. Yurtdisindaki kullanimlariniz MB basina 4.10 TL olarak ucretlendirilir.

You can use your 3g monthly internet packet only in the TRNC. If you wish to use it abroad, the cost is 4.10 TL per MB.

Skype users dont worry, their is no charge for using skype, just eats into your GB. So if you use skype frequently 4GB might not be anough to last 1 month.

hope this helps

helper


Joined: 16/01/2009
Posts: 235

Message Posted:
18/02/2010 10:09

In reply to message 19, i didn't presume i was being ripped off, my partner is Turkish, he asked Turkcel in Turkish, they informed him it was for using abroad services. Only one we have used is Skype. So therefore we are still confused. Also Turkcel have reneigned on all original promises to supply unlimited internet for 70tl per month. And if your modem breaks they will not replace it either despite contract which sais it does. I am unhappy with Turkcel's broken promises and feel if they are charging for Skype use I will look for a new provider. Have a nice day to everyone

wanderer


Joined: 05/02/2009
Posts: 1653

Message Posted:
18/02/2010 10:58

I used mine in Turkey for a couple of minutes in October it went dead just like my team had

When I got back to TRNC it cost 6ytl to get the dongle working again

Groucho



Joined: 26/04/2008
Posts: 7993

Message Posted:
18/02/2010 11:26

Helper,



So it turns out there is no fine just a charge for using the 3G when visiting countries outside the TRNC.



This is quite normal for all mobile companies' offerings. When outyside the TRNC you will after all be roaming on another network and so Turkcell have to settle the costs of that with the other network and pass the charge on to you.



4.1 TL per Meg... you have to decide if it's worth it. How much does a basic (no video) Skype call use per minute? Hopefully not much.



http://www.hellkom.co.za/skype-bandwidth-usage/

andrew4232



Joined: 04/07/2009
Posts: 1543

Message Posted:
18/02/2010 11:26

strange i was reading your 1st message and you state that 'i was being fined BY Turkcel for using Skype' and the implication i read from that was as i posted in my message if your partner is turkish how come he could read the message then, just a thought !