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flightholiday


Joined: 19/07/2007
Posts: 3217

Message Posted:
18/06/2008 14:11

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Message 1 of 100 in Discussion

Information on flights to and from Turkey (Istanbul and the resort areas such as Dalaman Antalya Bodrum Izmir etc) and North Cyprus (Ercan).



flightholiday


Joined: 19/07/2007
Posts: 3217

Message Posted:
18/06/2008 14:12

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Message 2 of 100 in Discussion

Pegasus new flights UK to Istanbul and Ercan are due to be published (possibly before the winter schedules).



All airlines, fuel surcharges are unavoidable in the current climate.



A little news for those of you who want to go to the Turkish resorts.



We have a direct booking link to one of the major tour ops. who offer Onur Air to Turkey from all parts of Britain.



Check it out by booking through http://www.flightholiday.co.uk (even for 2009).

Tom

IAH Ltd

Main UK agent.

Kadir's Treehouses Olympos

FezBus, Middle Earth Travel

Kaleidoskop, Amphora Diving

Mithra Travel, Proper Travel

Divers Delight



0871 855 2925 Phone

0870 855 2929 Fax

info@flightholiday.co.uk



http://www.iah-holidays.co.uk North Cyprus and Turkey with a lot of other Interest and Activity Holidays



http://www.fezbus.co.uk Turkey and Greece



http://www.flightholiday.co.uk for flights, hotels, car parking, ferries, auto rental anything travel.



flightholiday


Joined: 19/07/2007
Posts: 3217

Message Posted:
02/02/2009 12:14

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Message 3 of 100 in Discussion

I have just checked with Pegasus handling agent at Stansted the Pegasus flight inbound is on time make sure you are at the airport with excess time in hand as "it is heaving with people whose flights are cancelled or delayed".



Do make sufficent/excess allowance for travelling to airports as your travel insurance will not cover you if you do not.



Peter will keep an eye on the boards and might be able to advise on KTHY & Turkish too.



Thank Pegasus and IAH's contacts.



Tom

http://www.flightholiday.co.uk

PS I will post updates on this thread only if and when I get any.



rogspur


Joined: 16/12/2008
Posts: 78

Message Posted:
02/02/2009 16:47

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Message 4 of 100 in Discussion

Tom



We keep emaling youfrom the Uk for some flight prices but so far you have not responded, is there something wrongwith your website please

Roger Eatwell



zcacmxi


Joined: 30/11/2008
Posts: 388

Message Posted:
02/02/2009 16:52

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Message 5 of 100 in Discussion

There are significant disruption at London airports today due to Snow. (15cm in Kent already!)



Gatwick, Stansted, Luton all showing cancellations & delays.

Heathrow. More Cancellations. Cyprus Airways flight CY 332 from Larnaca exited the taxiway onto a grass area



flightholiday


Joined: 19/07/2007
Posts: 3217

Message Posted:
25/02/2009 12:29

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Message 6 of 100 in Discussion

There has been a report today of an accident:



The only news yet available from BBC is just saying it has happened on CNN I have taken the following from their cnn.com web site



(CNN) -- A Turkish airliner crashed at Amsterdam's main airport about 10:40 a.m. Wednesday, airport officials said.



It was not immediately clear whether anyone was hurt. The plane crashed at Amsterdam Airport Schiphol, the Netherlands' main airport.



The plane, which was flying from Istanbul to Amsterdam, was carrying 135 passengers, reported CNN Turk.





I hope that no one is injured and that there has been no loss of life.



flightholiday


Joined: 19/07/2007
Posts: 3217

Message Posted:
25/02/2009 12:32

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Message 7 of 100 in Discussion

From the BBC at 10.20:

A Turkish Airlines plane has crashed on landing at Amsterdam's Schiphol international airport.



The plane, with 135 passengers on board, crashed near the A9 motorway and suffered significant damage.



It was Flight 1951 and was a 737-800 aircraft, the airport said.



There were no confirmed reports of casualties. Reuters news agency, quoting Turkish media, said at least 50 people survived unhurt.



Schiphol is the fifth-largest passenger airport in Europe.



flightholiday


Joined: 19/07/2007
Posts: 3217

Message Posted:
25/02/2009 12:47

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Message 8 of 100 in Discussion

This sounds like a miracle:



One person has been killed, and 20 passengers were injured. But Turkish media said at least 50 people had survived unhurt and some 20 people were seen walking away from the plane.



The BBC's Geraldine Coughlan in the Hague says Dutch television has been showing pictures of helicopters at the scene, with about 20 ambulances and fire engines.



flightholiday


Joined: 19/07/2007
Posts: 3217

Message Posted:
25/02/2009 13:22

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Message 9 of 100 in Discussion

Turkish Airlines flight 1951 crash today - I am still amazed only one fatality:



From CNN.com:



Pictures from the crash site showed the plane split in three parts.



Greg Crouch, a journalist for RTL at the scene of the crash, told CNN that the weather was very reasonable at the time of the incident, with no wind or rain. He added that the plane came down close to the A9 highway, one of the Netherlands' major road routes.



Kieran Daly, of Air Transport Intelligence, said the pictures indicated there had not been a widespread fire.



He said the impact had been severe but it could have been survivable because of the lack of fire.





Daly said there had been vast improvements in the materials used to build airplanes, meaning they did not burn as easily.



He added that the airline had a good safety record, was successful, modern and well thought of in the industry.



flightholiday


Joined: 19/07/2007
Posts: 3217

Message Posted:
25/02/2009 13:25

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Message 10 of 100 in Discussion

Update from the BBC:



The plane, with 135 passengers on board, crashed short of the runway near the A9 motorway and suffered significant damage.



It was Flight 1951 from Istanbul and was a Boeing 737-800 aircraft.



Witnesses have spoken of seeing at least 20 passengers walking from the wreckage, with luggage scattered about.



There were 127 passengers, including a baby, and seven crew on board.



Earlier reports said there was one dead, but Turkish Airlines later clarified that no-one had died.





Dutch television reported that rescuers had been hampered in getting to the scene because the field was recently ploughed.



http://news.bbc.co.uk/1/hi/world/europe/7909683.stm



flightholiday


Joined: 19/07/2007
Posts: 3217

Message Posted:
25/02/2009 13:34

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Message 11 of 100 in Discussion

"How to survive a plane crash" an article on the BBC - all the good ideas need a little prayer too.



http://news.bbc.co.uk/1/hi/magazine/5402342.stm



I am not sure how good or up to date the advice might be.



flightholiday


Joined: 19/07/2007
Posts: 3217

Message Posted:
25/02/2009 15:37

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Message 12 of 100 in Discussion

Updates now tell us that 9 people seemingly died in the TA accident this morning.



Our thoughts are with their families.



flightholiday


Joined: 19/07/2007
Posts: 3217

Message Posted:
27/02/2009 11:30

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Message 13 of 100 in Discussion

Flight prices may rise - see this extract from an article received today:-



"International passenger demand fell by 5.6% in January 2009 compared to the same month last year. It is also a full percentage point worse than the 4.6% year-on-year drop recorded in December. The 5.6% drop in passenger

demand outpaced capacity cuts of 2%



The alarming collapse in cargo markets in December (-22.6%) worsened in January 2009 with a 23.2% year-on-year demand drop - the eighth consecutive

month of contraction for freight traffic."



This report relates to IATA information.



In my view many airlines may need to reduce capacity over the year which will mean fewer seats at peak times and that many early deals may start to disappear.



flightholiday


Joined: 19/07/2007
Posts: 3217

Message Posted:
03/03/2009 13:27

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Message 14 of 100 in Discussion

Flights for this winter?



We can do them right now.



Stansted to Ercan return based on 4 adults the best buy through IAH right now would be £696.00 23rd December 2009 return 6th January 2010.



That is only GBP 174.00 per person.



These seats can be booked right now.

Tom

IAH Ltd

Main UK agent.

Kadir's Treehouses Olympos

FezBus, Middle Earth Travel

Kaleidoskop, Amphora Diving

Mithra Travel, Proper Travel

Divers Delight



0871 855 2925 Phone

0870 855 2929 Fax

info@flightholiday.co.uk



http://www.iahholidays.com North Cyprus and Turkey with a lot of other Interest and Activity Holidays



http://www.fezbus.co.uk Turkey and Greece



http://www.flightholiday.co.uk for flights, hotels, car parking, ferries, auto rental anything travel.



petez


Joined: 04/12/2008
Posts: 560

Message Posted:
03/03/2009 14:10

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Message 15 of 100 in Discussion

Hi all,

We have a new price comparison widget on our site, it will search through over a dozen operators.



It will display the prices in $ but the prices are very competitive.



Before you book anything have a quick look.



Its here

http://www.living-in-northern-cyprus.com/hot/



petez


Joined: 04/12/2008
Posts: 560

Message Posted:
03/03/2009 14:16

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Message 16 of 100 in Discussion

Just to add on the above post.

All of the operators are either Atol registered or are a member of the equivalent in their country.



flightholiday


Joined: 19/07/2007
Posts: 3217

Message Posted:
03/03/2009 14:47

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Message 17 of 100 in Discussion

Hi Petez,



Clients can book with their c/c for these flights Msg 14 and that often gives them the same or better cover than many of the registration schemes.



I think you will find that ATOL equivalents would not be suitable maybe (just maybe) ABTA ones might be.



I assume you know the difference and also the terms of reference in both cases.



petez


Joined: 04/12/2008
Posts: 560

Message Posted:
03/03/2009 15:53

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Message 18 of 100 in Discussion

Hi Flightholiday,

There is no registration scheme for the search comparison tool on the site.



It just gives you a wide search from the many operators including Expedia.



The prices you quoted are very good and may not be beaten, but it does no harm to compare different travel operators.



Anyone booking a flight should do their research, but i know all the companies included in the search are covered by ATOL/ABTA or their equivalent as i have been asked before and done the research personally.



Hope that clarifies things.



Cyprusquest


Joined: 09/12/2008
Posts: 428

Message Posted:
03/03/2009 17:20

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Message 19 of 100 in Discussion

Petez



I have read your and the flightholiday Msg's you seem to be being a little perverse.

1. The registration seemed to be for flights not search engine tools!

2. I don't think that flightholiday were talking about price or comparison. If they were I have looked at their site and they also give a number of alternative tools such as Opodo so they seem to be offering something like you are.

3. Yes do your research

4. I feel that you have muddied the water - I have looked at your site (which is quite nice and a little "cleaner" than the flightholiday one although it does not seem to have a broad travel range) I found flights to match from Zuji who is in Singapore and Orbitx who say "Orbitz and its Providers make no warranty of any kind regarding the Site, Content, Products or Services, all of which are provided on an "as is" basis. "



Maybe I have picked the two lowest priced offers. These are just comparison sites offering little cover not travel professionals unlike IAH.



flightholiday


Joined: 19/07/2007
Posts: 3217

Message Posted:
03/03/2009 18:31

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Message 20 of 100 in Discussion

msg 19 CyprusQuest thansk for that



1 yes for flight providers or agents.

2 Correct JTA, Opodo, BA, Avro and others - flightholiday is designed to be a travel agency on line so often we provide two or more suppliers many like Petez's site are affiliate links so we can only earn from them if you book through our web site. We have chosen them with some care and knowledge not just by subscription to one affiliate service.

3 If you look at any bonding from a service such as ABTA you will find it is aimed at travelers from and to the registered companies country and not other countries!

IAH often supply flights not from the UK and we explain it is not under our ATOL bond like when a flight is paid directly to the airline. In these instances we are insistent that the client uses a credit card to be covered by UK consumer regulation.



Petez - you are right that eveyone should check and do their research but that is no use if they don't know what bonding & responsibility covers them



flightholiday


Joined: 19/07/2007
Posts: 3217

Message Posted:
03/03/2009 18:38

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Message 21 of 100 in Discussion

The relevant point to all the above is only that; we can now supply flights from the 25th of October onward for the winter season 2009 / 2010 on the route between London and Ercan.



This is a first for North Cyprus so we need to be happy about it.



petez


Joined: 04/12/2008
Posts: 560

Message Posted:
03/03/2009 20:22

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Message 22 of 100 in Discussion

Re message 19

Hi Cyprusquest, i am not sure what you mean regarding registration??



I was just pointing out what is on the website.



Although we earn a small percentage from people buying flights etc through the website we are not a travel agent and cannot offer the service you will get with using someone like flightholiday although millions of people now do book their holidays and flights online



It is on the site as a service to visitors of the site, the same way all the other information is.



I don't see what water i have muddied, the flights on offer are available to buy from lots of places, they are the same flights, just different prices being offered by major global travel operators who all have insurance and protection schemes.



If that is the case with Orbitz (who incidentally own ebookers who do have a scheme) then i will look into that.

I'm not using this forum as a free advert for money making only to point things out that some people may find useful.



flightholiday


Joined: 19/07/2007
Posts: 3217

Message Posted:
28/03/2009 23:22

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Message 23 of 100 in Discussion

Clocks change tonight set your alrm one hour earlier so as not to miss your flight.



flightholiday


Joined: 19/07/2007
Posts: 3217

Message Posted:
16/04/2009 15:42

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Message 24 of 100 in Discussion

Bad news:



Thursday, April 16, 2009 extracts from TTG



A last-ditch attempt to save online retailer Freedom Direct Holidays from going out of business looked like it had failed today.



After running into problems renewing its Atol this April, the firm has been unable to take new bookings for 16 days.



Staff at the Newcastle-based retailer were due to be told the news officially this afternoon.



Bed banks have put it on stop-sell. ...........................



Photi said firms such as Freedom Direct operated on very small margins and that not being able to take bookings for 16 days would have had a serious impact on cashflow.



Freedom Direct was believed to be looking to join another group, ...... before today’s developments.



A spokesman for the CAA said it was in communication with the company to obtain more information.



TTG was unable to contact chief e......



fire starter


Joined: 19/06/2008
Posts: 3401

Message Posted:
16/04/2009 16:12

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Message 25 of 100 in Discussion

hi flightholiday,i just posted a question re weight allowances with pegasus maybe you could help??



flightholiday


Joined: 19/07/2007
Posts: 3217

Message Posted:
16/04/2009 17:50

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Message 26 of 100 in Discussion

To Quote from Pegasus:

By the rules of EU, the maximum weight limit per baggage is 32 kg.



Adults and children permitted of baggage limits for destinations are defined below. Babies under 2 years of age do not have baggage allowance.



2- Hand baggage : This is baggage taken on the plane by the passenger. Each passenger is permitted one item of unregistered baggage measuring 20 cm x 40 cm x 55 cm and weighing a maximum of 8 kg.



Baggage Information (this is all "from or to Turkey" so the TRNC is from Turkey not UK)

FREE BAGGAGE ALLOWANCE ALLOWED BAGGAGE

DOMESTIC FLIGHTS 15 KG

TEL AVIV FLIGHTS 20 KG

FLIGHTS TO NORTHERN CYPRUS 20 KG

FLIGHTS TO IRAN 20 KG

FLIGHTS TO THE UK 25 KG

FLIGHTS TO GERMANY - (excluding ANTALYA) 30 KG

FLIGHTS TO GERMANY (ANTALYA ) 20 KG



There are more and I will also put up the information regarding special parcels such as golf clubs



E&OE as at 16-04-09 15.45 UK



flightholiday


Joined: 19/07/2007
Posts: 3217

Message Posted:
16/04/2009 17:57

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Message 27 of 100 in Discussion

To quote further from Pegasus:

All one way GBP



Bicycle 40



Ski Equipment 40



Surf Equipment 40



Diving Equipment 40



Fishing Equipment 40



Canoe 40



Delta Wing 40



Paragliding 40



Golf Equipment 40



Please do not abuse the allowances as then they might be stopped (like loading golf bags with lots of other heavy goods)



Alos note as well as the maximum weight per item for the hold there are limits to dimensions (Height Width Length) so check them out if you are not sure.



E&OE as at 16-04-09 15.53 UK



fire starter


Joined: 19/06/2008
Posts: 3401

Message Posted:
17/04/2009 09:56

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Message 28 of 100 in Discussion

can you please tell me the cost per kilo of excess luggage from the uk to the trnc?

thanks

p.s. is it the price quoted on the website??



flightholiday


Joined: 19/07/2007
Posts: 3217

Message Posted:
17/04/2009 12:14

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Message 29 of 100 in Discussion

msg 28 It should be, and you can use that as the base point.



Please watch out web sites can be quickly and easily changed and then what is current is what you can be charged



tom



flightholiday


Joined: 19/07/2007
Posts: 3217

Message Posted:
02/06/2009 12:54

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Message 30 of 100 in Discussion

Not flights but just in from Pegasus:



Book between 3-5 June and rent a car from just 55TL a day

on Tuesdays, Wednesdays and Thursdays in June!*



Hurry book now, don't miss your lucky day!



*Economy class price refers to car hire with petrol.

*Tax, theft and accident insurance and unlimited mileage

included in price.

*General car hire rules apply



flightholiday


Joined: 19/07/2007
Posts: 3217

Message Posted:
02/06/2009 13:48

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Message 31 of 100 in Discussion

I am sure like us you all feel sympathy for the passengers and families on the Air France flight.



When we all moan about flight prices it is wise to remember that some of that cost (quite a lot) goes into systems to try to prevent loss of life when flying (also quite a lot goes into airline profits - not enough to stop many going down though).



flightholiday


Joined: 19/07/2007
Posts: 3217

Message Posted:
05/06/2009 17:22

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Message 32 of 100 in Discussion

News in a little earlier I hope it does not affect any C44 board members:



The collapse of Turkey specialist operator ScotTravel has left around 1,500 holidaymakers abroad.



The Scottish company operated an accommodation-only programme, which is not financially protected under the law



It also ran a package tour programme protected under the Civil Aviation Authority’s ATOL protection scheme.



Package holiday claims will be handled by the CAA



But customers with accommodation-only bookings are being advised to contact their travel agent for help or ABTA’s claims handling partner on 01243 621500.



This quote was taken from a bulletin to the travel trade



Tom

http://www.flightholiday.co.uk



Lilli



Joined: 21/07/2008
Posts: 13081

Message Posted:
05/06/2009 17:25

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Message 33 of 100 in Discussion

Hiya Tom as helpful as ever. You are a real prize to the travel industry. so sad about air France . xx



flightholiday


Joined: 19/07/2007
Posts: 3217

Message Posted:
16/06/2009 13:12

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Message 34 of 100 in Discussion

Different subject - off a travel bulletin just in:



THE Foreign and Commonwealth Office has issued a statement urging UK citizens not to appear nude in public while abroad. The move follows FCO research which found that many Brits ‘let it all hang out’ on holiday without being aware of the consequences. Half of all women who sunbathe topless did so without checking if it was against the law in their holiday destination, while one in seven men admitted to having sex in a public place while on holiday overseas. The FCO is reminding people to check out local laws and customs before taking such risks, in the wake of several recent high profile cases involving British citizens being arrested abroad, in destinations including Dubai, Corfu, Greece and Morocco.

The Office also cited st.........



This view should apply to anyone if a visitor or a resident in any country. Do in Rome as the Romans do.



Just my thoughts



Tom

IAH Ltd

PS May have something on flights later.



flightholiday


Joined: 19/07/2007
Posts: 3217

Message Posted:
16/06/2009 13:40

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Message 35 of 100 in Discussion

Check in early for Ryan Air -



This was from a travel BB so has not been verified so it's hearsay only - please check it out if you are using or may need RyanAir or maybe flying on that day with them:-



RYANAIR has advised that its website will be closed for 10 hours next week as it undergoes essential maintenance. The closure will be from 1900 on Wed 24 June until 0500 on Thu 25 June.



Tom



TimothyCadman


Joined: 13/12/2007
Posts: 1040

Message Posted:
16/06/2009 18:02

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Message 36 of 100 in Discussion

I can confirm that the Ryan Air Website may well be totally down in the above time frame that Tom gives. It is hoped, and is only a hope, that those who "Check in" online hours before their flight will be able to access that part of the system. The Techies are trying to work a system to do this but may fail to work out all the logisitcs in time.

Best advice is Check In online early.



flightholiday


Joined: 19/07/2007
Posts: 3217

Message Posted:
19/06/2009 18:58

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Message 37 of 100 in Discussion

Two recent or impending changes at airports:



1] Luton Airport goes ahead with £1 drop-off charge

Luton Airport is going ahead with controversial plans to introduce a £1 drop-off fee despite widespread objections.



The airport said it has conducted an exhaustive review on how to better handle arriving and departing passengers because passenger numbers have grown from 7 million in 2002 to over 10 million in 2008.



It hopes the plan will improve traffic flow and encourage more travellers to use public transport.



From July 1, passengers will be charged £1 for 10 minutes for drop off, although their vehicle cannot be left unattended.



The airport is also intro.... Thuis is according to a reliable source



2] Birmingham has a charge for luggae trollies (this is a recent inovation).



Cyprusquest


Joined: 09/12/2008
Posts: 428

Message Posted:
21/06/2009 21:04

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Message 38 of 100 in Discussion

Flightholiday



Any good news after Messages 34 /35 /37?



It would be a nice change



dodger



Joined: 29/07/2007
Posts: 1895

Message Posted:
21/06/2009 21:07

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Message 39 of 100 in Discussion

Hull K.R. won last night.Now that is good news,lol



flightholiday


Joined: 19/07/2007
Posts: 3217

Message Posted:
06/07/2009 15:17

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Message 40 of 100 in Discussion

Msg 38 - with the travel industry in chaos and general commerce in a huge downturn - Sorry CQ only a small chance.



The good news is that we are still trying to give very good service levels to our customers.



Tom

IAH Ltd



flightholiday


Joined: 19/07/2007
Posts: 3217

Message Posted:
06/07/2009 16:03

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Message 41 of 100 in Discussion

Two quotes (edited) from different trade bulletins just in - bad news as this means that less cheap seats will be on sale in future.



1] "British Airways is cutting capacity further following traffic levels dropping by almost four per cent last month. Traffic, measured in revenue passenger kilometres in June, fell by 3.8% resulting in a passenger load factor decline of 1.8 points versus last year, to 79.6%.

There was a 14.9% drop in premium traffic ----

The airline’s available capacity for this summer will be down by 3.5% against a planned drop of 2.5%.

For the winter, capacity will be reduced by 5% instead of the 4% originally planned."



2] "British Airways cabin crew and admin staff will today hold a mass meeting where they could reject cuts and redundancies planned by the airline, and set it on course for a summer of industrial strife.



The meeting -- will discuss the airline's plans to create new pay and conditions contracts and cut 4,000 jobs ahead of an ACAS meetin



flightholiday


Joined: 19/07/2007
Posts: 3217

Message Posted:
14/07/2009 23:42

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Message 42 of 100 in Discussion

Following Message 26 on Pegasus weight allowances please note that there will be some changes in October 2009 one being that they will start to charge for a second item of luggage.



You might also find the following interesting:



........ Warsaw Convention which was signed on October 12 th 1929 in Warsaw. This convention and protocol regulates and in many situations, limits, the carrier's responsibility in the event of the death or injury of a passenger, or lost or damaged baggage.



As long as a higher value has not been notified previously, or any additional costs paid, the loss, baggage is the responsibility of the carrier for domestic flight 15 KG and for International flight 20 KG who will pay compensation which is limited to $ 20 per kilo.



flightholiday


Joined: 19/07/2007
Posts: 3217

Message Posted:
14/07/2009 23:52

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Message 43 of 100 in Discussion

Something else off the Pegasus conditions of carriage but all airlines have a similar clause:-



4. The carrier undertakes the responsibility to carry passengers and baggage punctually. The carrier may change the destination shown on the ticket; the times depicted in the tariff or elsewhere, or may use different carriers or airplanes if unforeseen circumstance arise or in situations where the carrier is not liable. If the situation permits then the carrier will give prior notice.



In my simple words - the airline says they will get you there how, when and under what conditions is not part of the contract. i.e. by donkey cart if they so choose



flightholiday


Joined: 19/07/2007
Posts: 3217

Message Posted:
16/07/2009 14:43

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Message 44 of 100 in Discussion

ATOL protection fdrom "the horses mouth" rec'd minutes ago:



On 27 April 2009 the CAA published its consultation on a proposal to increase the rate of ATOL Protection Contribution (APC). The consultation period closed on 12 June 2009. Having considered the responses from ATOL holders, their representatives and the Trustees of the Air Travel Trust, the CAA submitted its recommendation to the Secretary of State on a new rate. The Secretary of State has today published his decision to increase the rate of APC to £2.50 from 1 October 2009.



Personal comment - This increase of charge was originaly aimed at being about or over 4.00 GBP - a large part of this is due to the downfall of XL last year but there will probably be an increasse of travel industry failures in 2009 / 2010 - this is a small insurance to pay when you think that anyone with an ATOL also pays out many thousands to organise it year in year out for your protection.



Tom

IAH Ltd ATOL 9073



flightholiday


Joined: 19/07/2007
Posts: 3217

Message Posted:
21/07/2009 13:37

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Message 45 of 100 in Discussion

Another quote:



21 July, 2009

Call to expand scope of ATOL protection



Concern about the confusion over financial protection provided to air passengers has been highlighted in a new report.

The Air Travel Insolvency Protection Advisory Committee (ATIPAC) said it “fully endorses” proposals to reform the ATOL regime to give consumers greater clarity.

It highlights the 46 ATOL holders which ceased trading over the year, 21 more than the previous year.

The ATOL scheme enabled 47,712 customers of failed tour operators to continue their holidays and travel home and refunded a further 240,165 who had made advance payments but had yet to travel.



ATIPAC chairman John Cox said: “The committee has a long standing concern over the confusion experienced by consumers over their financial protection arrangements when booking an air holiday.



“Too many consumers do not realise .................. cont



flightholiday


Joined: 19/07/2007
Posts: 3217

Message Posted:
21/07/2009 13:42

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Message 46 of 100 in Discussion

cont from 45..............ot realise that in some cases their holiday arrangements are unprotected and often only realise the fact when they are abroad and have a problem.



“This issue has been evidenced in recent travel failures, where customers are separately contracted for their flights and accommodation, and the failure of one of the suppliers has the potential to leave consumers out of pocket by thousands of pounds.“

“In all cases customers abroad, who had booked with an ATOL holder, were repatriated at no additional cost and those yet to travel are being refunded. Regrettably those that were not financially protected by ATOL have found themselves out of pocket.”



Commenting on the increase in the APC rate, he said: “An increase so soon after it was introduced is unfortunate and will undoubtedly lead to an increase in the costs of financial protection for tour operators and are likely to see their costs return to pre- APC levels"



Edited to fit - courtesy travelmole



teatime


Joined: 20/10/2008
Posts: 852

Message Posted:
21/07/2009 16:05

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Message 47 of 100 in Discussion

Flightholiday

Although being covered by ATOL sounds good, getting one's money back is not that easy. Just to try to claim it you need a solicitor to fill out the form. This can make claiming sometimes not worthwhile, as solicitors fee's don't come cheap.

Just a thought!



flightholiday


Joined: 19/07/2007
Posts: 3217

Message Posted:
21/07/2009 17:09

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Message 48 of 100 in Discussion

What?



Sorry Teattime for the abrupt response but I have not heard of that yet and when TWI Jewels of the world went down we assisted a large number of passengers and the CAA with claims and with alternative flights.



Tom

IAH Ltd



teatime


Joined: 20/10/2008
Posts: 852

Message Posted:
21/07/2009 19:49

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Message 49 of 100 in Discussion

Flightholiday,

Well that's what has happened to my sister, she had a holiday booked, deposit paid, excel went down as did the agent she had booked with, so she had to go through ATOL. Last week she received a letter with a form that has to be completed by a solicitor. Luckily she had only paid a deposit, although her son had paid almost the full amount.

Seemed strange to me as to why they want this form to be completed by a solicitor, but she let me read the letter and that's what it says.

Not knocking you at all with this post as I think you do a wonderful job and are most helpful to everyone who has queries which you are able to answer.



flightholiday


Joined: 19/07/2007
Posts: 3217

Message Posted:
21/07/2009 20:33

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Message 50 of 100 in Discussion

Hi Teatime,



I think she needs to call the CAA and ask if they will cover the solicitors fees. It might be that she did not pay on one of the ATOL related sections of XL and if so the CAA will be less likely to want to pay out.



She probably just needs to give proof of legitimacy to her claim and they might accept a doctor or someone else too.



She might be well advised contact ABTA or TTA if the agent was bonded by them. How did she pay?



Tom



teatime


Joined: 20/10/2008
Posts: 852

Message Posted:
21/07/2009 20:36

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Message 51 of 100 in Discussion

Flightholiday

Not sure how she paid, I'll ask her and pass on your advice, thanks.

Don't think it would have been credit card though, otherwise she would have been covered through that route.

Thanks

Teatime



flightholiday


Joined: 19/07/2007
Posts: 3217

Message Posted:
24/07/2009 21:07

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Message 52 of 100 in Discussion

Just in from the Pegasus UK ground agent -



Please be aware and advise your clients of possible Industrial action which could have major effects on the Stansted Express, train service from London Liverpool Street, Tottenham Hale to Stansted Airport, or from Cambridge south to Stansted airport.



Because of proposed industrial action by members of the RMT and ASLEF unions, disruption is expected to National Express East Anglia and Stansted Express services on the following dates:



* Thursday 30 and Friday 31 July

* Thursday 6 and Friday 7 August

* Thursday 13 and Friday 14 August

* Thursday 20 and Friday 21 August



Exact details of the industrial action and how it will affect services is not currently available.

Pegasus will try their utmost to cater for late arriving passengers, however our check-in desk procedure will still remain at -40 minutes prior to departure and despite all efforts in assisting passengers with their journey ...... ..etc.. 24-07-09



madturk


Joined: 25/03/2009
Posts: 217

Message Posted:
24/07/2009 21:42

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Message 53 of 100 in Discussion

just spent 2 days on the net and teletext looking for flights.

turkish airlines £480. pegasus booked £290 last seat on plane.

am i missing something here, full flights



flightholiday


Joined: 19/07/2007
Posts: 3217

Message Posted:
26/07/2009 18:48

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Message 54 of 100 in Discussion

MadTurk,



It might be the dates you are looking for - contact us @ IAH we will always try to help if we can.



either email info@flightholiday.co.uk with all the details (dates, names, airports etc.) or call 0871 855 2925 or Skype to flightholiday again with all the details including a number we can call you on



flightholiday


Joined: 19/07/2007
Posts: 3217

Message Posted:
28/07/2009 13:20

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Message 55 of 100 in Discussion

Information received today by http://www.flightholiday.co.uk



INFORMATION UPDATE STANSTED EXPRESS

As at 11.00 28/07/09

Thursday 30th & Friday 31st July



Latest information regarding pending industrial action by Stansted Express staff.



Current disruption has been confirmed for the initial two dates 30th & 31st July, no further details regarding contingency plans, however it is expected that a coach service will be available for passengers between London Liverpool Street and Stansted Airport. Please have your clients check out travel information.



Please check via the following link. http://www.nationalrail.co.uk



Pegasus will try their utmost to cater for late arriving passengers, however our check-in desk closure procedure will still remain at -40 minutes prior to departure and despite all efforts in assisting passengers with their journey we cannot be held responsible for clients missing flights due to land transportation.



Pegasus



flightholiday


Joined: 19/07/2007
Posts: 3217

Message Posted:
04/08/2009 18:40

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Message 56 of 100 in Discussion

Information on Stansted in just now - to info@flightholiday.co.uk - thank Pegasus.



FURTHER DISRUPTION PLANNED



INFORMATION UPDATE STANSTED EXPRESS As at 16.30 4th August Thursday 6th & Friday 7th August



Latest information regarding pending industrial action by Stansted Express staff.



Current disruption has been confirmed for the second two dates 6th & 7th August, no further details regarding contingency plans, however it is expected that a limited service may be available for passengers between London Liverpool Street and Stansted Airport. Please have your clients check out travel information.



Please check via the following link. http://www.nationalrail.co.uk or http://stanstedexpress.com



Pegasus will try their utmost to cater for late arriving passengers, however our check-in desk closure procedure will still remain at -40 minutes prior to departure and despite all efforts in assisting passengers with their journey we cannot be held responsible fo........ Pegasus



Brinsley


Joined: 04/04/2009
Posts: 6858

Message Posted:
04/08/2009 19:13

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Message 57 of 100 in Discussion

Pegasus cop out. So if the inbound flight is delayed say by 30 minutes they still expect all check-ins 40 mins before the scheduled departure time as stated on the ticket? I've seen this type of sharp practice by many of the cheap charter carriers, Easy Jet and Ryanair being the worst offenders.



Richard



flightholiday


Joined: 19/07/2007
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Message Posted:
04/08/2009 19:50

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Message 58 of 100 in Discussion

Richard,



1] On your thinking if the inbound lands 45 minutes early and they can get a slot the aircraft is OK to depart before the scheduled time, so it's ok with you for you to miss your flight because they can get away with it?



You are proposing anarchy. The reality is that there have to be some rules.



2] I will consider stopping posting these bulletins as it seems that you don't want the help , infoermation and service. Should I ask Pegasus to not have the courtesy to try to assist you and other clients with giving me this information to publicise?



briggus


Joined: 25/07/2007
Posts: 161

Message Posted:
04/08/2009 22:32

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Message 59 of 100 in Discussion

FH:



Have CTA or Turkish Airlines announced there flights and fares for September 2010 from Manchester to Ercan yet?



Thanks in anticipation.



Regards



Briggus



PS Keep the information flow going as I am sure the vast majority on the forum find it of interest.



Brinsley


Joined: 04/04/2009
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Message Posted:
04/08/2009 22:37

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Message 60 of 100 in Discussion

flightholiday



So what are your 'kick backs' for promoting certain airlines over others?



Richard



flightholiday


Joined: 19/07/2007
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Message Posted:
04/08/2009 23:55

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Message 61 of 100 in Discussion

Richard Are you intending to offend?



My business is travel I specialise in North Cyprus and Turkey, I will not say more lest I become rude.



jimmyG


Joined: 14/08/2008
Posts: 900

Message Posted:
05/08/2009 13:04

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Message 62 of 100 in Discussion

Brinsley, what's your problem with Tom? He's been on this site for a lot longer than you and in that time not only has he gone the 'extra mile' for a lot of people - he's also given everyone the benefit of the up to date information he's privy to, which is what this forum is all about - sharing information and sharing opinions. Unfortunately, and despite the moderator's best efforts, some people don't seem to be able to resist resorting to snide and offensive comments.

Have a nice day.



fire starter


Joined: 19/06/2008
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Message Posted:
05/08/2009 13:10

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Message 63 of 100 in Discussion

flightholiday,

please don't stop posting, you keep us all informed .



flightholiday


Joined: 19/07/2007
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Message Posted:
05/08/2009 15:23

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Message 64 of 100 in Discussion

JimmyG & Firestarter thank you for your kind comments - I was very tempted last night to kick the advice into touch.



There is one group of people in travel who do get kick backs and that is not the ordinary Travel Agent or Tour Operator (which we are - though we hope not "ordinary").



N.B. I have to work hard for many hours to make a basic living, no more.

If we gave less service and were not honest about what we do and offer I could go home with a profit as well.

We have very often helped out other peoples clients & "self bookers" when they have had a problem making calls galore both in the UK and abroad (sometimes this can take hours) without a £sd benefit of any kind and often with no thanks etc.



Richard is not the only board member who has difficulty with us needing to make a living

Note "kick backs" we do not take if for no other reason that it would prejudice objectivity. There are a lot of other personal reasons which I will not go into.



Tom



Brinsley


Joined: 04/04/2009
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Message Posted:
05/08/2009 16:55

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Message 65 of 100 in Discussion

flightholiday



On previous threads you disbelieved that I'm/was an Official Paris tour guide and questioned my ability to organise trips. When the matter of Gallipoli came into the equation you did nothing but try to belittle and berate me, inferring you knew it all and I had not a clue. Did you invite me into your offices to discuss this idea I had further and how maybe your company could possibly get involved? No! Your self interests took over thinking someone else was treading on your domain. You have lost all credibility as far as I'm concerned but you do have your supporters. No information on the lack of air flight movement at Ercan from yourself?!



Richard



flightholiday


Joined: 19/07/2007
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Message Posted:
05/08/2009 20:22

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Message 66 of 100 in Discussion

Richard

1] I did not disbelieve you I only said I assumed that you had the level of training that I would expect of any official guide in any country I visit or send clients to

2] I did not belittle you or berate you about Gallipoli tours (although you did IAH about Fez with out of date information)

3] I did not say you can't arrange your own Gallipoli tour with friends - I did suggest that if you are organising a tour it should be with local registered Turkish Guides as I would in Paris say that anyone should use official guides there too.

4] Fez are bonded Tursab agents in Istanbul and if you did have problems with them you could have taken them up with them at that time. Not some 6 or more years later.

5] There is a small point if you organise groups from the UK that you should have bonding, insurances etc; but that would not apply to you if you are registered, bonded and working in the TRNC.



cont...........



flightholiday


Joined: 19/07/2007
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Message Posted:
05/08/2009 20:28

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Message 67 of 100 in Discussion

cont from Msg 66 .......



6] I do not recall the dates you said you would be in Bristol but I do remember I was not around at the time, I am sorry if that seemed like a snub to you it was not.

7] If you ask those who know me you will find that I look after peole very well clients or not and your self interest comment is again rather abusive.

8] Re "Did you invite me into your offices to discuss this idea I had further and how maybe your company could possibly get involved? No!" - I had previously suggested you give me a number to call so we can chat off board but you had not done so. If you choose to the offer to call you in North Cyprus is still open.



I truly feel that you are perceiving slights that are not here but if you feel they are I am sorry they are not intended.



With regard to the Ercan flight information I had not been informed nor could I get answers - you will have gathered that I never make a staement unless it is well founded and from a good source.



Tom



flightholiday


Joined: 19/07/2007
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Message Posted:
05/08/2009 20:35

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Message 68 of 100 in Discussion

Please see Message 21 posted earlier on the thread re Ercan strike - we do not know if it will be repeated Thursday or Friday (I hope not).



This is a copy of that message:



We were informed by Pegaus UK about 45 minutes ago:



They had not been officialy advised of a strike in Ercan - the plane arrived in the UK about 120/150 minutes late so the flight due to arrive in Ercan 20.35 tonight might be at least an hour late.



We have not been notified by KTHY or Turkish of these problems and we do not know about Thursday as yet.



briggus


Joined: 25/07/2007
Posts: 161

Message Posted:
05/08/2009 22:49

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Message 69 of 100 in Discussion

flighy holiday are you able to answer msg 59 please?



flightholiday


Joined: 19/07/2007
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Message Posted:
06/08/2009 12:38

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Message 70 of 100 in Discussion

Msg 59 & 69 Not that we have heard as yet - many airlines start making flights available about 11 months before they are due to fly - if you use our flights enquiry form on site http://www.flightholiday.co.uk we have a number of requests for 2010 and would add you to the lists.



Tom



flightholiday


Joined: 19/07/2007
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Message Posted:
06/08/2009 12:41

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Message 71 of 100 in Discussion

Msgs 65, 66, 67 Richard emailed me with his number last night. I called him for a short conversation as it was already 22.00 and will again within 48 hours.



Tom



flightholiday


Joined: 19/07/2007
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Message Posted:
06/08/2009 12:42

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Message 72 of 100 in Discussion

About 25 minutes ago I talked to CTA in London for an update on the strike (it took over 1/4 of an hour to get through) and I understand that the strike yesterday put one aircraft back by about four hours (I guess the rest were roughly to time).



They do not expect any strike in Ercan today (but there could be more).



info@flightholiday.co.uk



flightholiday


Joined: 19/07/2007
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Message Posted:
06/08/2009 17:24

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Message 73 of 100 in Discussion

Most sorry I have had a delauy with some emails coming in - this is again from Pegasus:



FURTHER DISRUPTION PLANNED



INFORMATION UPDATE STANSTED EXPRESS



As at 19.00 5th August



Thursday 6th & Friday 7th August







Latest information regarding pending industrial action by Stansted Express staff.



Current disruption has been confirmed for the second two dates 6th & 7th August. The following is the latest information supplied to Stansted Airport to be passed to airlines. Talks with rail union and National Express have broken down and expected to recommence on Monday 10th August, hoping to avert further disruption planned for 13th & 14th, , 20th & 21st August.







Please advise customers to use other forms of transport to London if possible, NX Coaches, Terrvision, Easy Bus, or Taxi. Advise them that all above forms of transport will be extremely busy.



There is a limited train service planned, one train every hour, leaving at 55 minutes pa.....

Cont.....



flightholiday


Joined: 19/07/2007
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Message Posted:
06/08/2009 17:26

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Message 74 of 100 in Discussion

73 Cont....



.........ving at 55 minutes past the hour. First train is 0555, last train is 2255, stopping at Bishop Stortford and Harlow Town, (Trains from Liverpool Street also leave at 55 minutes past the hour, first train 0655, last train 2355,).



Please also advise customers that there will be a limited service on the morning of Saturday 01st August.





Obviously this is a current situation and cannot be guaranteed. No further details regarding contingency plans. Please have your clients check out rail travel information.





Please check via the following link. http://www.nationalrail.co.uk or http://stanstedexpress.com



Pegasus will try their utmost to cater for late arriving passengers, however our check-in desk closure procedure will still remain at -40 minutes prior to departure and despite all efforts in assisting passengers with their journey we cannot be held responsible for clients missing flights due to land transportation.



Please do not shoot the messenger.



flightholiday


Joined: 19/07/2007
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Message Posted:
12/08/2009 19:05

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Message 75 of 100 in Discussion

Stansted yet again and again supplied by Pegasus:-

FURTHER DISRUPTION PLANNED

INFORMATION UPDATE STANSTED EXPRESS

As at 16.00 12th August

Thursday 13th & Friday 14th August



Latest information regarding the continued industrial action by Stansted Express staff.

Current disruption has been confirmed for the third two dates 13th & 14th August. The following is the latest information supplied to Stansted Airport to be passed to airlines. Talks with rail union and National Express have again broken down however there is still hope to avert further disruption planned for, 20th & 21st August.



Please advise customers to use other forms of transport to London if possible, NX Coaches, Terrvision, Easy Bus, or Taxi. Advise them that all above forms of transport will be extremely busy.



There is a limited train service planned, one train every hour, leaving at 55 minutes past the hour. First train is 0555, last train is 2255, stopping at Bishop Stortford and Harlow T.......cont.



flightholiday


Joined: 19/07/2007
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Message Posted:
12/08/2009 19:07

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Message 76 of 100 in Discussion

75 ......cont ...... d Harlow Town, (Trains from Liverpool Street also leave at 55 minutes past the hour, first train 0655, last train 2355,).



Please also advise customers that there will be a limited service on the morning of Saturday 15th August.



Obviously this is a current situation and cannot be guaranteed. No further details regarding contingency plans. Please have your clients check out rail travel information.



Please check via the following link. http://www.nationalrail.co.uk or http://stanstedexpress.com



Pegasus will try their utmost to cater for late arriving passengers, however our check-in desk closure procedure will still remain at -40 minutes prior to departure and despite all efforts in assisting passengers with their journey we cannot be held responsible for clients missing flights due to land transportation.



Regards



Peagsus Stansted



flightholiday


Joined: 19/07/2007
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Message Posted:
13/08/2009 21:04

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Message 77 of 100 in Discussion

Courtesy of Pegasus once again



FURTHER DISRUPTION CANCELLED



INFORMATION UPDATE STANSTED EXPRESS



As at 17.00 13th August

For Friday 14th August



Latest information regarding the continued industrial action by Stansted Express staff.



The rail unions and National Express have reached a compromise resulting in the current



industrial action being cancelled commencing from Friday 14th August



Although initially a limited early morning service, Stansted Express expects to resume a full and normal service during Friday. The planned further disruption for 20th & 21st August has also been called off



Please have your clients check out rail travel information.



Please check via the following link. http://www.nationalrail.co.uk or http://stanstedexpress.com



Once again Pegasus will try their utmost to cater for late arriving passengers; .... etc.



Tom

http://www.flightholiday.co.uk

http://www.iah-holidays.co.uk



flightholiday


Joined: 19/07/2007
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Message Posted:
20/08/2009 14:28

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Message 78 of 100 in Discussion

New offer in from Pegasus always with the proviso of "from" for TL one ways



"domestic and Ercan flights. Fly between 25 September-25 October 2009, 44.99 TL for all domestic flights, 59.99 TL for Ercan flights."



Just calculated a price at GBP 53.71 return Ercan Antalya 30 Sept 7 Oct plus a booking fee (our booking fee is per booking not per passenger). (Available in SOWCY A U and UOWTR classes right now.)



Not too bad at all.



info@flightholiday.co.uk



flightholiday


Joined: 19/07/2007
Posts: 3217

Message Posted:
24/08/2009 20:10

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Message 79 of 100 in Discussion

We have been advised that there might be some industrial action from 00.01 Saturday 29 August to 23.59 Monday 31 August at Gatwick and Manchester airports (I understand that if it happens it is in the nature of work to rule).



Nice timing on a bank holiday so if it does happen it may have an effect on other airports. Hopefully any dispute will be settled without disruption if we find out more we will let you know.



This information has got to me through Pegasus (they have some charter flights through those airports).



Minter


Joined: 19/03/2009
Posts: 193

Message Posted:
25/08/2009 08:46

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Message 80 of 100 in Discussion

Tom



Can you please tell me the cost from 2nd Sept to 4th Sept (night flight) from Ercan to Stansted either CTA or Pegasus.





Thanks



flightholiday


Joined: 19/07/2007
Posts: 3217

Message Posted:
25/08/2009 13:26

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Message 81 of 100 in Discussion

Floss, Many thanks for asking.



Can you please email me off board or try me over Skype - I do not try to do business on the BB if you give me your number I can call you back (again not over the BB as it is not secure).



info@flightholiday.co.uk or flightholiday



flightholiday


Joined: 19/07/2007
Posts: 3217

Message Posted:
27/08/2009 14:32

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Message 82 of 100 in Discussion

CTA Refunds (taken from another thread) - According the Terms and Conditions as I see read them (so I might interpret them incorrectly).



Some classes of fare will allow a refund often subject to a handling charge



Some are marked no changes, no refunds and as far as I am aware they are X,A, O, F



For a "no show" sometimes 30% sometimes more may be refunded (subject to the class booked)



All changes can be subject to a fee



If you book through an agent they can charge you fees for alterations etc. (Other than CTA's.)



If you buy an I or G class that is a BT seat from a tour operator, then the rules are down to them not KTHY

Note the operator is subject to rules from the airline (which could override the operators rules).



Tom



info@iah-holidays.co.uk



NB This information is not definitive and can be subject to other regs such as local VAT, Warsaw Convention etc etc



You buy subject to terms and conditions and should read them for all products, services!



flightholiday


Joined: 19/07/2007
Posts: 3217

Message Posted:
27/08/2009 15:14

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Message 83 of 100 in Discussion

Just to let you know that it is not just flights to TRNC that have troubles:



Bank holiday strike threat - just in from one of the travel press



Strike action threatens disruption to TAP Portugal flights this weekend.



The industrial action is being threatened by several of the airline’s airport ground service providers in a dispute over pay.



It would affect TAP’s ground operations at all Portuguese airports and result in possible delays or flight cancellations.



Customers who must fly on the days of the threatened strike are advised to travel, where possible, with hand-luggage only.





NB Dont forget that we don't know what might happen in Manchester or Gatwick yet. (Hopefully business as usual)



flightholiday


Joined: 19/07/2007
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Message Posted:
27/08/2009 16:40

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Message 84 of 100 in Discussion

IAH have just been advised the following:



CTA have two aircraft with engine problems (this might be temporary and minor but we have no way of knowing)



We have been given to understand that there might be a go slow or strike that might effect Ercan tomorow (this is also unclear). This might be CTA or general we don't know at present. This might affect Pegausus who told me and other airlines too.)



If you are trying to get information on this from airlines sales offices, they might know less than I have heard so be nice with them.



flightholiday


Joined: 19/07/2007
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Message Posted:
28/08/2009 12:47

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Message 85 of 100 in Discussion

Just so you know when you complain about airlines to and from North Cyprus other airlines don't give full or free service either see the startr of an article I received today:



Continental Airlines announced changes to its checked baggage policy for customers traveling between Europe and the United States, including U.S. territories such as Puerto Rico and the U.S. Virgin Islands.



Customers who purchase certain economy class tickets for travel on or after the effective date will be able to check one bag for free and will pay $50 for a second checked bag. Customers checking in and pre-paying for bags at continental.com receive a $5 discount.



The new policy takes effect immediately for tickets purchased Aug. 27, 2009 for travel on or after Sept. 15, 2009. The changes apply to transatlantic ...........................



I suspect this will happen more as costs get tight - Pegasus announced ages ago (on their site terms) that they would have a similar policy starting October



flightholiday


Joined: 19/07/2007
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Message Posted:
28/08/2009 13:06

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Message 86 of 100 in Discussion

Earlier today I was talking with Pegasus UK - due to the problems in Ercan (not their making so be nice to the check in staff they are under pressure too) they expect about 4 hours delay. It has not been confirmed though.



I would expect you to have similar problems with Atlas, CTA & Turkish.



Please do not arrive late for your departures or to meet people as if things change and you are "late" you will have no recourse.



Tom

IAH Ltd



breezyboy


Joined: 14/05/2007
Posts: 1179

Message Posted:
28/08/2009 15:13

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Message 87 of 100 in Discussion

Just paid £219 each. Turkish

Man-Ist-Ercan.

A lot cheaper than Thomson via larnaca @ £320 + bags + meals + drinks + God knows what else!

And Turkish give you room for your knees so you can take them with you without paying even more!



flightholiday


Joined: 19/07/2007
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Message Posted:
28/08/2009 15:55

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Message 88 of 100 in Discussion

Breezy That is why we keep trying to sell Tukish to our customers, maybe next time come to us and the food is better too!



Tom

http://www.flightholiday.co.uk



flightholiday


Joined: 19/07/2007
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Message Posted:
01/09/2009 15:55

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Message 89 of 100 in Discussion

Travel Tit Bits ..................

Slovakia-based no-frills airline SkyEurope has suspended all its operations because of what it described as a “lack of suffucient interim funding”.

The airline has been in bankruptcy protection since June but said it had found investors to secure its future.

However, it suspended all flights earlier today......... .......passengers have been left stranded at European airports. SkyEurope's website advised customers who had booked directly that refunds were unlikely.

..................

Negotiations between easyJet and Luton airport over landing fees for next year are understood to have reached an impasse that could threaten the size of the airline’s presence at the base.

EasyJet, which is the largest airline at Luton, is understood to be refusing to pay higher landing charges proposed by the airport and debating whether to move aircraft to Stansted and Gatwick instead.

..................



Extracted from TTGLive part of the travel press



flightholiday


Joined: 19/07/2007
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Message Posted:
03/09/2009 15:37

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Message 90 of 100 in Discussion

I am sorry to say more like this post are bound to follow:-

ABTA chairman John McEwan has warned agents to keep a close eye on their cash flow following the sudden failure of well-known Scottish agency Cambuslang Travel.



The company ceased trading on August 21 to the surprise of the Scottish trade. Owner John Wilson said the recession and decline in the family market were behind the closure.



"We had been going for 25 years, but the recession got us. We relied heavily on the family market, and families are either not going away, or are taking domestic breaks. Customers were afraid to commit themselves to a holiday because of uncertainty about their jobs," he said.



Scottish Passenger Agents' Association spokesman Sandy MacPherson said: "Everyone has been saddened by the news because Cambuslang Travel was a good, long-standing agency. It really came as a bolt out of the blue."



McEwan warned the industry could see more failures as the peak season comes to an en...... cont



flightholiday


Joined: 19/07/2007
Posts: 3217

Message Posted:
03/09/2009 15:41

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Message 91 of 100 in Discussion

Msg 90 Cont.



............season comes to an end. "If there are failures, they will be between October and January," he said. "Everyone should be taking a good look at their business - you have got to be able to cover future costs."



He said agents needed to manage their business more closely than ever. "When things are tight, you have to manage your finances even more tightly. Some travel agents are not so good at looking at their future financial position."



The demise of Cambuslang Travel also raised fresh questions about financial protection. Customers who booked overseas dynamic packages with the agency may not be covered since the company did not hold its own ATOL.



received today courtesy T W



flightholiday


Joined: 19/07/2007
Posts: 3217

Message Posted:
07/09/2009 14:00

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Message 92 of 100 in Discussion

I understand that Ryanair will raise its prices for checked luggage & it is to increase fees for checking in one bag at the airport from £20 to £30, or from £10 to £15 if checked in online.



Charges to put a second bag in the aircraft’s hold will rise from £20 to £70 if checked in at the airport, or £20 to £35 per bag booked on the web.



Excess baggage fees should also go up to £20 per kg.



Changes are for new bookings from October 1, 2009.



flightholiday


Joined: 19/07/2007
Posts: 3217

Message Posted:
08/09/2009 14:06

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Message 93 of 100 in Discussion

Expect to hear more of these comments.



Airline drops two routes



“Given the financial pressures that all airlines are facing currently, it’s our strategy to focus on ensuring we offer our customers the best possible experience on a network of routes that can operate profitably for us, which regrettably means the end of the Heathrow to Palma and Venice services.”



dav88



Joined: 01/08/2008
Posts: 605

Message Posted:
08/09/2009 14:10

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Message 94 of 100 in Discussion

Hi Tom



I was just looking at your website for a quote for Ercan-London however could only find London to Ercan.... Would it be possible to get a quote from you for a return ticket to London (any airport) from Ercan for late October - 1 person.



Many thanks



flightholiday


Joined: 19/07/2007
Posts: 3217

Message Posted:
09/09/2009 14:26

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Message 95 of 100 in Discussion

It seems that Pegasus communications and or computers are down (and have been for about 2/3 hours to my knowledge) as soon as we have more information we will let you know.



There seems to be flooding near Ataturk airport and Pegasus are based in that area so Tukish Airlines (also in the locality) might also have some problems



Tom

info@flightholiday.co.uk

Skype flightholiday



flightholiday


Joined: 19/07/2007
Posts: 3217

Message Posted:
09/09/2009 14:57

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Message 96 of 100 in Discussion

From fco.gov.uk web site:



Cyprus summary



On 9 September 2009, a pipe bomb exploded outside the Pavolo Napa Hotel in Ayia Napa. No one was hurt and no structural damage occurred during what the police believe to be an isolated incident. Local police say they have ruled out terrorism and local papers suggest that the incident stemmed from a personal disagreement.





There is an underlying threat from terrorism. Attacks, although unlikely, could be indiscriminate, including in places frequented by expatriates and foreign travellers.



flightholiday


Joined: 19/07/2007
Posts: 3217

Message Posted:
09/09/2009 15:30

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Message 97 of 100 in Discussion

Just in re Pegasus :

URGENT NEWS

You may now be aware of the terrible floods in Istanbul over the past 24 hours resulting in many deaths of local residents.

I have spoken this morning with both operations and sales who have advised that two floors in their head quarters in Halkali, have been totally submerged in the flood water, taking out their main reservations and DCS (despatch) systems.

Although trying to work on back up system in AYT, currently both the main reservations and agents systems are inaccessible.

Obviously there is little that can be done from a reservations situation as obviously all communication into the head office including telephone and email facilities are non-operable.

I can only suggest that any forward bookings you may wish to make are taken and held on option until the system can be re-established.

Will try to keep you informed of progress as and when I receive.

Thank you in advance for you help in this matter.



Tom

info@flightholiday.co.uk



Cyprusquest


Joined: 09/12/2008
Posts: 428

Message Posted:
11/09/2009 12:00

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Message 98 of 100 in Discussion

Any news? Are Pegasus systems up and running again?



flightholiday


Joined: 19/07/2007
Posts: 3217

Message Posted:
11/09/2009 13:30

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Message 99 of 100 in Discussion

Dav 88 Msg 94 - sorry just noticed your message (we have been ultra busy).



Of course we sell Ercan to anywhere that we can fly you to (or even Larnaca).



We have a small but dedicated number of clients who deal with us from the TRNC (something to do with service I believe)



You could even be flown from Ercan to Paphos in a round about sort of way should you choose.



Just email or Skype us with the flyers details

Title Mrs/Ms/Mr Names First and Family and if anyone is below 12 their date of birth

Your phone numbers etc

Of course when and where you want to be flown to and from.



Tom

IAH Ltd

info@flightholiday.co.uk

Skype flightholiday



flightholiday


Joined: 19/07/2007
Posts: 3217

Message Posted:
11/09/2009 13:41

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Message 100 of 100 in Discussion

Cyprusquest Msg 98 - yes but with many odd things happening so be careful when booking or come to the professionals



Tom



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