olaytrans shipping can anyone help me!

tracy


Joined: 08/09/2007
Posts: 390

Message Posted:
12/04/2010 17:45

Hi can anyone help, has anybody been able to get in touch with them via email, everyone I send keeps getting sent back at the moment, they say they have replied to me but I have not recieved anything, just wondered if anyone else had been having trouble with emails with them

Thanks Tracy

richez


Joined: 30/06/2009
Posts: 28

Message Posted:
12/04/2010 19:25

Olaytrans have gone to pot since Senay left and it would appear that they don't want the business. I sent a pallet to Ipswich for forwarding on October 7th. and there is still no sign of it!

kaiserphil


Joined: 14/12/2008
Posts: 1096

Message Posted:
12/04/2010 21:30

Richez - hope it hasn't gone the same way as my missing goods!

Queen180


Joined: 13/04/2009
Posts: 399

Message Posted:
12/04/2010 22:28

This is very worrying they collected my stuff to ship to UK and still have it in Famagusta waiting for part load - Kaiserphil what exactly went missing

Queen180


Joined: 13/04/2009
Posts: 399

Message Posted:
12/04/2010 22:38

I had a reply from them asking to email to this address as the main email address goes to spam and they dont always get them - try hurmus@olaytrans.com, although I have had the same problems and still waiting a response

tracy


Joined: 08/09/2007
Posts: 390

Message Posted:
12/04/2010 22:45

Thanks very much to you all I will try that email now, hope I can get some luck with that one!

Thanks again Tracy

tracy


Joined: 08/09/2007
Posts: 390

Message Posted:
12/04/2010 22:50

Hi

No that one does not work either, they just keep getting sent back all the time

Hope Hurmus is online on the forum tomorrow maybe she might see this message and get in touch!

Thanks anyway

Tracy

mollycorbin


Joined: 12/03/2010
Posts: 390

Message Posted:
12/04/2010 23:10

Here are the office numbers I have for them if it helps.

0090 392 365 34 30

0090 392 365 34 29

kaiserphil


Joined: 14/12/2008
Posts: 1096

Message Posted:
12/04/2010 23:22

Queen 180 - 12 boxes with all my wordly goods and memories. They were supposed to join me in Germany. First they said they were en route to me via the UK. Then they were coming direct to Germany. Then that they had arrived in a depot in France, and would be delivered to me from there. They did give me my money back, and as someone else said, it is unlikely any other company would have done that.

tracy


Joined: 08/09/2007
Posts: 390

Message Posted:
13/04/2010 11:32

Thanks for the numbers

Greatly appreciated

Tracy

Queen180


Joined: 13/04/2009
Posts: 399

Message Posted:
15/04/2010 18:09

tracy or anyone else - did you manage to get hold of anyone - my emails now being returned and no answer from the telephone

astonhilbilly


Joined: 05/05/2009
Posts: 162

Message Posted:
15/04/2010 19:08

No joy, tried every email address possible and all keeping coming back - does anyone know how reliable they now are since Senay has left??



Even emails addressed to Hurmus are being returned, perhaps she has gone too.

jimmy


Joined: 15/09/2008
Posts: 251

Message Posted:
15/04/2010 20:47

can't vouch for the current situation ( as in the last week or two) but my container, ordered through them is being delivered to me on Monday in UK - Left lapta on the 29th March.

rowan


Joined: 04/09/2008
Posts: 450

Message Posted:
15/04/2010 20:50

sad to hear this, we used them when we came out here and they were very good

tracy


Joined: 08/09/2007
Posts: 390

Message Posted:
15/04/2010 21:01

Hi Suze, thanks for asking but NO I have had no joy not bothered now, had to make alternative arrangements, which I must say I am very happy with, the information I have received in 2 days outways the information I received before.

I have changed to another company which in my opinion is excellent and does keep in touch via phone and email.

When my containe arrives i will be very happy and will post how smooth things went on the day, up to now I have no concerns and can now relax , apart from the reast of the packing, knowing that I can ask someone for help and information and actually get a reply, usually the same day or the next morning!!!!!



Thank you Jo if you are online



Regards Tracy

Olaytrans


Joined: 15/05/2008
Posts: 61

Message Posted:
16/04/2010 14:35

Our internet suplier Superonline have a problem since Monday.

Outlook express users in Northern Cyprus can not receive their e-mails.



We spoke to them on Monday and they promise to fix it on Tuesday.

since Monday nothing changed.



can you please send your e-mails to : olaytrans@googlemail.com



office numbers : 00 90 392365 3440 - 365 3429

my mobile number : 00 90 533 8625256 (open all the time)

our fax number is: 00 90 392 3653875





Thank you for your understanding.

Kindest Regards

Olaytrans