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astonhilbilly
Joined: 05/05/2009 Posts: 162
Message Posted: 14/04/2010 16:53 | Join or Login to Reply | Message 1 of 24 in Discussion |
| Does anyone know of a problem with Olaytrans? My emails are being 'bounced' back and I need to contact them. |
tracy
Joined: 08/09/2007 Posts: 390
Message Posted: 14/04/2010 17:30 | Join or Login to Reply | Message 2 of 24 in Discussion |
| We have tried as well, but with no success for 2 weeks, cant even fax them so I have given up now 40 emails and no replies is no use to me at all, its stressfull enough trying to move without all that hastle as well. Sorry Tracy |
Navek
Joined: 01/06/2008 Posts: 2656
Message Posted: 14/04/2010 17:50 | Join or Login to Reply | Message 3 of 24 in Discussion |
| Hi astonhilbilly, Try these .... olaytrans@olaytrans.com or shipping@olaytrans.com Navek |
astonhilbilly
Joined: 05/05/2009 Posts: 162
Message Posted: 14/04/2010 17:51 | Join or Login to Reply | Message 4 of 24 in Discussion |
| Thanks Tracy, we have to contact them because the container has been booked - we went with them because we were told they were the best!! This does not bode well. |
astonhilbilly
Joined: 05/05/2009 Posts: 162
Message Posted: 14/04/2010 17:53 | Join or Login to Reply | Message 6 of 24 in Discussion |
| Thanks Navek, I have been emailing with those two addresses and they have both bounced back. I will have one more go! |
tracy
Joined: 08/09/2007 Posts: 390
Message Posted: 14/04/2010 17:54 | Join or Login to Reply | Message 7 of 24 in Discussion |
| Thanks Navek we have tried everything, even faxing. Cannot make contact whatsoever Regards Tracy |
tracy
Joined: 08/09/2007 Posts: 390
Message Posted: 14/04/2010 17:56 | Join or Login to Reply | Message 8 of 24 in Discussion |
| Hi Alan if you like you can email me off the board Regards Tracy tracy750@hotmail.co.uk |
kaiserphil
Joined: 14/12/2008 Posts: 1096
Message Posted: 14/04/2010 21:10 | Join or Login to Reply | Message 9 of 24 in Discussion |
| I have suffered from this in the past, but I realised in the end that it was because they simply didn't want to respond to me! From their last email to me, they say they are suffering from "The recession". |
johns
Joined: 26/07/2008 Posts: 32
Message Posted: 14/04/2010 22:30 | Join or Login to Reply | Message 10 of 24 in Discussion |
| Try ringing Office No.03923653430 Oz Mobile No.05338612840 Had reason to deal with them - found them most unreliable |
Brinsley
Joined: 04/04/2009 Posts: 6858
Message Posted: 14/04/2010 22:36 | Join or Login to Reply | Message 11 of 24 in Discussion |
| Is this a case of 'money today, gone tomorrow'?! Richard |
Jo Valentine
Joined: 10/02/2008 Posts: 508
Message Posted: 15/04/2010 02:11 | Join or Login to Reply | Message 12 of 24 in Discussion |
| Hi Please contact me - perhaps we can be of assistance in Shipping full or part containers to and from Cyprus. Door to Door Service. Vehicles too. Weekly shipments ...and quick response to enquiries. Personal service in the UK and Cyprus-based British representatives. Please email for an inventory sheet to help 'quanitify' your move. I'll look forward to hearing from you - advice is free! Best Regards Jo Valentine UK: 01302 729696 Email: valentineremovals@hotmail.com http://www.jamesvalentineremovals.co.uk Specialists in Removals and Shipping to and from Cyprus |
astonhilbilly
Joined: 05/05/2009 Posts: 162
Message Posted: 15/04/2010 14:40 | Join or Login to Reply | Message 13 of 24 in Discussion |
| Does anyone know if Olaytrans is still trading?? Can not make contact with them at all. Thanks Jo, will contact you if I can't make get hold of them. |
Littlemo
Joined: 11/12/2008 Posts: 423
Message Posted: 15/04/2010 16:25 | Join or Login to Reply | Message 14 of 24 in Discussion |
| Hi Olaytrans are still around I was in their office last Friday. I am going again next week I can pass a message or give them your telephone number if that helps |
astonhilbilly
Joined: 05/05/2009 Posts: 162
Message Posted: 15/04/2010 19:11 | Join or Login to Reply | Message 15 of 24 in Discussion |
| Yes please, could you ask them for an email address that works because they will be losing a lot of custom if they don't respond. |
Littlemo
Joined: 11/12/2008 Posts: 423
Message Posted: 15/04/2010 19:30 | Join or Login to Reply | Message 16 of 24 in Discussion |
| I will let olaytrans know the problms people are having & try to get contact details & post on here hopefully Monday or Tuesday |
jimmy
Joined: 15/09/2008 Posts: 251
Message Posted: 15/04/2010 20:42 | Join or Login to Reply | Message 17 of 24 in Discussion |
| used Olaytrans 3 weeks ago - ordered a 20 foot container, arrived on the 29th March to Lapta & is being delivered to my house on Monday - no complaints but sometimes they are a lit slow with emails - some of them do come back so I always "replied" to ones they had sent so I know the address is valid |
Olaytrans
Joined: 15/05/2008 Posts: 61
Message Posted: 16/04/2010 12:38 | Join or Login to Reply | Message 18 of 24 in Discussion |
| Really sorry about this, we are using SUPERONLINE and they have internet problems. We can use internet but because of we are using outlook express as an e-mail program we can send but we can not receive any e-mails. All the ''outlook express'' users can not recaive any e-mails since Monday. They promise to fix the problem a.s.a.p but nothing changed. office numbers : 00 90 392365 3440 - 365 3429 my mobile number : 00 90 533 8625256 (open all the time) our fax number is: 00 90 392 3653875 Thank you for your understanding. Kindest Regards Olaytrans |
astonhilbilly
Joined: 05/05/2009 Posts: 162
Message Posted: 16/04/2010 16:16 | Join or Login to Reply | Message 19 of 24 in Discussion |
| Spoken to Hurmus on her mobile who says please use olaytrans@googlemail.com for the time being. I feel really sorry for the staff, who through no fault of their own are having such difficulties because of their Internet provider who has let them down rather badly. She has assured me that 'everything is on track' regarding the container delivery etc so please be patient with them, they are doing their best under difficult circumstances. It's a shame because they have lost business through it. Must also say a big thank you to Jo Valentine who did her best to reassure me. |
Schoie
Joined: 26/12/2008 Posts: 299
Message Posted: 17/04/2010 09:53 | Join or Login to Reply | Message 20 of 24 in Discussion |
| we would like to say thank you very much to Hurmus and all the staff at Olaytrans,we had our furniture and effects delivered on the 5 April 10 and everything with the service was 1st class infact better than the UK packers service! Our 40 ft container was unloaded professionally in 90 minutes no damage or complaints, you should all keep the faith and trust Olaytrans as they are an excellent company. Carol and Paul |
Kitty1
Joined: 15/03/2007 Posts: 683
Message Posted: 17/04/2010 16:16 | Join or Login to Reply | Message 21 of 24 in Discussion |
| We used Olaytrans twice and both times they were great. My employers however used Dolphin for moving our office goods from TRNC and that was a whole different kettle of fish! The words "nightmare", "shambles" and "incompetent" leap to mind. Glad to see Olaytrans are trying to sort the issues some of you have had with communications recently. I am sure they will come good. |
judyr
Joined: 07/07/2009 Posts: 956
Message Posted: 20/04/2010 15:22 | Join or Login to Reply | Message 22 of 24 in Discussion |
| message 20 - I ahve been trying to get hold of Olytrans for the last few days as we are planning to move out in July/August. Did you also use them to packed and loaded it in the UK? Did they also ship a car over for you. What was the total you paid. Many thanks. if you prefer to answer me off board my email is judyvincent@ntlworld.com - much appreciated. |
Schoie
Joined: 26/12/2008 Posts: 299
Message Posted: 25/04/2010 23:47 | Join or Login to Reply | Message 23 of 24 in Discussion |
| Judy Olaytrans organised a Uk packing company who wrapped and loaded the container for us, the service was first class by Olaytrans. Hurmus did us proud and the rest of the team. We didn't have a car just alot of furniture. It was aprrox 4500 for: Collection of Personal Effects from:UK Terminal handling at UK port Documentation + B/L Sea Freight Terminal Handling Charges at Famagusta Port Delivery Order Charges Estimate for the place of delivery Guidance to take duty exemption Customs Clearance Haulage of Effects Off loading the Personal Effects at final delivery point:- TRNC They have been having problems with server so that is why you haven't been able to set in touch OLAYTRANS LTD SHIPPING FORWARD DOOR-TO-DOOR TEL: 0090 392365 3430 0090 392365 3429 FAX:0090 392365 3875 EMAIL:customerservices@olaytrans.com I HAVE RECEIVED AN EMAIL FROM HURMUS LAST WEEK ON THE BELOW EMAIL ADDRESS IT MAY BE WORTH TRY olaytrans@googlemail Good Luc |
Jo Valentine
Joined: 10/02/2008 Posts: 508
Message Posted: 26/04/2010 01:36 | Join or Login to Reply | Message 24 of 24 in Discussion |
| Hello Judy I have sent you an email. Best regards Jo Valentine 01302 729696 Email: valentineremovals@hotmail.com http://www.jamesvalentineremovals.co.uk Specialists in Removals & Shipping to and from Cyprus |
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