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nurseawful
Joined: 06/02/2009 Posts: 5934
Message Posted: 02/05/2010 14:37 | Join or Login to Reply | Message 1 of 9 in Discussion |
| I keep losing my internet connection for about 5 mins at a time and it says 'error 118 connection timed out'. I am with Extend is anyone else having this problem? Chris |
Panchocat
Joined: 29/11/2009 Posts: 1333
Message Posted: 02/05/2010 16:20 | Join or Login to Reply | Message 2 of 9 in Discussion |
| Ours is fine but two of my neighbours are having your problem. I was on line for most of yesterday but they couldn't stay on when they were skyping. |
Groucho
Joined: 26/04/2008 Posts: 7993
Message Posted: 02/05/2010 16:26 | Join or Login to Reply | Message 3 of 9 in Discussion |
| Chris, have you tried resetting the router? If you have one, which one do you have? |
nurseawful
Joined: 06/02/2009 Posts: 5934
Message Posted: 02/05/2010 17:21 | Join or Login to Reply | Message 4 of 9 in Discussion |
| Groucho, I don't have a router!!! Chris |
Groucho
Joined: 26/04/2008 Posts: 7993
Message Posted: 02/05/2010 21:57 | Join or Login to Reply | Message 5 of 9 in Discussion |
| OK unplug the POE (the small black box connected between the PC and the dish/wireless receiver) and wait for 10 seconds. Reconnect and see if that helps. |
cyprusishome
Joined: 31/03/2007 Posts: 2381
Message Posted: 03/05/2010 08:09 | Join or Login to Reply | Message 6 of 9 in Discussion |
| Having same problem. Looks like another long wait to get through to Extend. Oh well, nothing better to do. |
moonstone
Joined: 27/08/2009 Posts: 158
Message Posted: 03/05/2010 10:48 | Join or Login to Reply | Message 7 of 9 in Discussion |
| Yes we have the same problem in work |
cyprusishome
Joined: 31/03/2007 Posts: 2381
Message Posted: 03/05/2010 16:18 | Join or Login to Reply | Message 8 of 9 in Discussion |
| Just called extend after latest attempt to listen radio 2 - they say there is no problem????? All of a sudden internet flying and connection OK!! Watch this space!! |
cyprusishome
Joined: 31/03/2007 Posts: 2381
Message Posted: 04/05/2010 16:14 | Join or Login to Reply | Message 9 of 9 in Discussion |
| OK then, late yesterday evening problem started again. Did not switch on until later this morn but same problem. Technician came from Extend and obviosly all working OK, then, YIPEEE, internet went off. Then came the investigation. It appears there is a problem somewhere after signal leaves our house and they are now trying to find what it is. Spoke to a friend earlier and they though the constant interuption was just a temp glitch and had not reported problem, therefore if everyone else has taken the same view Extend were not aware of the extent of the problem, they thought it was just me. Let us see what happens. |
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