Daily Telegraph advice re CTA collapse

Hector


Joined: 26/08/2008
Posts: 2352

Message Posted:
03/07/2010 17:57

Cyprus Turkish Airlines suspends flights

My daughter flew to Izmir in Turkey on June 21 with Cyprus Turkish Airlines (KTHY), which has been grounded because of debt problems. Will the airline ensure she gets a flight home?



The rest of us have reservations with KTHY for later in July. Will these be honoured or should we assume we need to find alternative flights?

Gail Lewis, Northampton



Gill Charlton replies

Cyprus Turkish Airlines has suspended flying while it tries to refinance its debt. This is difficult to do in the current climate and it may not succeed. If you want to be certain of travelling to Turkey, it would make sense to buy new flights.



If the airline does go under, it will not be obliged to get your daughter home; she will need to buy a new flight.



You can apply for a refund of the unused tickets through your credit card provider or through your insurer if your cover includes SAFI (scheduled airline failure insurance).



A good indicator of an airline’s fina

Hector


Joined: 26/08/2008
Posts: 2352

Message Posted:
03/07/2010 17:59

.... financial health can be found on the International Passenger Protection website (www.ipplondon.co.uk ), which provides SAFI to the travel industry.



It excluded Cyprus Turkish Airlines from cover on May 13.



(At end of this article):



http://www.telegraph.co.uk/travel/columnists/gillcharlton/7867605/Ask-Gill-charged-twice-for-a-hotel-stay.html