Beware Starlings over charge.....is this a record ?

lilyross


Joined: 24/03/2007
Posts: 137

Message Posted:
11/07/2010 12:10

my friend was over charged almost 90tl ( 89.99tl ) yesterday on her food bill at starlings supermarket , she thought that her bill was high so stood outside and checked it ..there was 89.99tl on it that she couldnt understand ! she took the whole trolley back in and asked what was that price ! the guy in the veg dept said it was "nuts " my friend explained she didnt have any nuts in her trolley ...but he insisted that he has seen her put them in ! finally everything was taken out and at the bottom was Potatoes ...6TLs worth ..she had been charged 89.99TL for them !! how can that be done when things are scanned ?a mistake ? i dont know ...but we will check our bills thoroughly from now on !

snakes



Joined: 28/10/2008
Posts: 1512

Message Posted:
11/07/2010 12:18

lilyross, thats terrible, as similar has happened to us but potatoes (veg & nuts) are not scanned they are put on scales and the cashier selects a "charge per kilo" from the register. It is hard to believe that the cashier mistook potatoes for nuts ! which Starling please although I fear all the same not just Starling !

Chegwin


Joined: 24/03/2009
Posts: 775

Message Posted:
11/07/2010 12:27

Easy mistake to make.

My mate reckons he has nuts like potatoes but I have not taken him to task over it.......



Sorry.

Chegs

lilyross


Joined: 24/03/2007
Posts: 137

Message Posted:
11/07/2010 12:27

snakes

Starlings ..nearest to Greens garage .yes i agree its not just them ...we must all check check check ! how exhausting it is just going shopping here !

cooper


Joined: 23/10/2007
Posts: 3386

Message Posted:
11/07/2010 12:28

Thats nuts )

joandjelly


Joined: 24/02/2008
Posts: 2953

Message Posted:
11/07/2010 12:35

Lilyross do yourself a favour and go to Dolmaci instead. It is up the road that is nearly opposite Starling, the one with the yapi market on the corner.

zerochlor


Joined: 03/04/2009
Posts: 4024

Message Posted:
11/07/2010 13:04

nutz and hazelnutz........ohhhhh .....cadburys take them and they coverrrr them in chocolate!!!



now stop humming the tune !

HildySmith


Joined: 02/07/2009
Posts: 1708

Message Posted:
11/07/2010 13:25

I was overcharged in Debenhams food hall in lefkosia. I now take a calculator with me and total my shopping as I select it. Last time I corrected her again, it was not much but when I said what I knew to be the correct amount she came back with a figure 4 cents less than mine.

Woodspeckie


Joined: 25/01/2009
Posts: 2263

Message Posted:
11/07/2010 13:25

I check my bill here in the UK when I shop at Morrisons, last week with Aubergines £1 each or 2 for £1.50 go through the check out I was charged £1 each, went to Customer services had it checked with an assistant, the offer had finished the day before! the price was still there so I asked them take it down while I watched. I go round many times and take prices off the shelf if I find them wrong, they have a bad habit of stacking a smaller item above the pricing of a larger item on offer when it is sold out, I have complained many times but it still happens.

snakes



Joined: 28/10/2008
Posts: 1512

Message Posted:
11/07/2010 13:49

ZERO ! Whats got a hazelnut in every bite ???????

Chegwin


Joined: 24/03/2009
Posts: 775

Message Posted:
11/07/2010 13:50

SNAKES!!!!!!!!

keithcaley



Joined: 13/06/2008
Posts: 2521

Message Posted:
11/07/2010 14:05

Nah!....SQUIRRELS!

Chegwin


Joined: 24/03/2009
Posts: 775

Message Posted:
11/07/2010 14:09

Squirrells what??????

keithcaley



Joined: 13/06/2008
Posts: 2521

Message Posted:
11/07/2010 14:11

It's the answer to "Whats got a hazelnut in every bite ?"

SQUIRRELS - get it?

denizen



Joined: 21/08/2009
Posts: 388

Message Posted:
11/07/2010 15:00

msg 9; "I have complained many times but it still happens"



Why keep going there then.

keithcaley



Joined: 13/06/2008
Posts: 2521

Message Posted:
11/07/2010 15:24

denizen,

Perhaps it's what they say about second marriages -

"A triumph of HOPE over EXPERIENCE"

paddywack


Joined: 04/05/2009
Posts: 959

Message Posted:
11/07/2010 15:38

Went to Starlings in June when we were over,couple of times the cashier sorted through a handfull of my small change to make sure she had the correct money.Is it the way you look at cashiers.

keithcaley



Joined: 13/06/2008
Posts: 2521

Message Posted:
11/07/2010 16:03

paddywack,

They always pounce on your small change like Vultures - it's because there's never enough in circulation -

and while some 'incidents' are simply mistakes - as with the wrong 'code number' in the potatoes/nuts case, others are downright fraud - perpetrated by thieving till operators. Thank God that they're mostly Honest, as are most folks...

Woodspeckie


Joined: 25/01/2009
Posts: 2263

Message Posted:
11/07/2010 16:21

Msg 15. Because that is my choice and mine alone.

littleme


Joined: 04/07/2009
Posts: 299

Message Posted:
11/07/2010 21:32

I would like to collect all those nasty sweets they give you in place of your change put them in a shopping basket & pay for my weeks shopping with them !! Well they expect us to accept them as currency so why not

Jeannie


Joined: 04/08/2009
Posts: 3283

Message Posted:
11/07/2010 21:52

littleme



I think that's a very good point

keithcaley



Joined: 13/06/2008
Posts: 2521

Message Posted:
11/07/2010 22:30

littleme / Jeannie,

Frank Gillin (of http://www.frankandjoan.com ) once did that, and when the girl protested, he said "Well, YOU gave them to me..."

I've often felt tempted!

Lilli



Joined: 21/07/2008
Posts: 13081

Message Posted:
11/07/2010 22:33

we should arrange a mass collection of these sweets and present them at starlings in exchange for goods or money xx

mozgor



Joined: 16/06/2010
Posts: 256

Message Posted:
11/07/2010 22:39

Snakes - a Topic of course

Tootie


Joined: 28/08/2008
Posts: 2037

Message Posted:
11/07/2010 22:43

I've given that awful "blu-tack" thing from starlings before,

If it was a Werthers Original then maybe not so bad?

denizen



Joined: 21/08/2009
Posts: 388

Message Posted:
12/07/2010 18:26

msg 15. why keep going there then.



msg 15, because that is my choice and mine alone



Pieman done a logan then, eh?

LaptaMike


Joined: 07/10/2009
Posts: 1679

Message Posted:
12/07/2010 18:39

i've never been given any of those little sweets as change and I must have been starling hundreds of times now.

keithcaley



Joined: 13/06/2008
Posts: 2521

Message Posted:
12/07/2010 18:59

Mike,

Yes, the practice does seem to be less prevalent now, but it was rife at one time!

LaptaMike


Joined: 07/10/2009
Posts: 1679

Message Posted:
12/07/2010 19:04

tell you what they do tho which is annoying. They keeps slipping the old ytl coins in with my change. I normally just put my change straight in my pocket but I've started checking now. Got a drawer full of the old coins. Any way of changing them?

Woodspeckie


Joined: 25/01/2009
Posts: 2263

Message Posted:
12/07/2010 19:35

msg 26 And why do you keep having a go at me, you just raise your head whenever I make any comment on any subject, just because uncle is banned you feel you have to take his place where I am concerned, WHY? you are a bully.

denizen



Joined: 21/08/2009
Posts: 388

Message Posted:
13/07/2010 09:48

No WS, I'm not a bully. Insults coming from you, yet again. If you look at the postings on this thread you might notice that we have problems aplenty re. supermarkets. Importing them from UK seems rather a bit too much, especially when the veracity is questionable. Who would continue using a store that continually overcharges, (no query mark because not a question requiring an answer)

My remarks aren't meant to hurt and shouldn't offend those with a clear conscience. They are mostly "tongue in cheek". Please accept my apology if I have caused offence.

StGeorgeI


Joined: 27/08/2009
Posts: 973

Message Posted:
13/07/2010 14:52

I shop in Staring all the time, as well as Ileli and Lemar - and I have never been short changed that I know of. Maybe the odd Kurus here and there, but nothing more than that. Even if we are doing a big shop we always check things when we get back home, as we pack them in the cupboard, to make sure we haven't missed anything. Always spot on.



Always found the staff in any supermarket we use very honest and helpful!!



G

Chegwin


Joined: 24/03/2009
Posts: 775

Message Posted:
13/07/2010 15:08

I like the free stuff with reasonable spends.

Wine, biscuits, cooking oil, (although I do ask for a swap when the oil is offered), bags of crisps, jar of coffee. Can’t exactly remember all the stuff but don’t think I have ever been done.............too much, on prices or change.

Chegs

cyprusishome


Joined: 31/03/2007
Posts: 2381

Message Posted:
13/07/2010 16:23

laptamike,



What is the problem with old coins. They are still legal until at least 31 December.



I am going to comment on original post and ask the question, did you not have an idea how much you were spending to be 90tl out is an awful lot. If your estimate was spending 45tl and it came to 50tl then you may not question but 90tl........... I am sorry but I would be spending 2-300tl to even think I may be 90 over charged.



Have on occasions found, because of change issues that I get the odd lira out but by same token I have had the bill corrected the other way many times.

lilyross


Joined: 24/03/2007
Posts: 137

Message Posted:
14/07/2010 09:15

cyprusishome

as I said in the first post it was my friend that it happened to ...she said she was a bit stunned at how much she had spent ! so therefore checked it before putting it in car ..its a totally true story!

Swany



Joined: 01/12/2009
Posts: 255

Message Posted:
14/07/2010 09:42

Re: 29 and 34

The YTL are no longer legal tender (as of 31 December 2009) but the central bank will exchange them till 31st December 2010.

Woodspeckie


Joined: 25/01/2009
Posts: 2263

Message Posted:
14/07/2010 11:14

lilyross. You can tell the truth on here but certain people as in msg 31 to me will not believe you.

cyprusishome


Joined: 31/03/2007
Posts: 2381

Message Posted:
14/07/2010 12:21

swany,



the old ytl coins are still in general circulation until end of 2010, I can assure you that you will get them in change on a regular basis.



We were here in Dec 2009, may be you were not, and were thankful to hear the announcement becuase there was still millions of lira still around. In addition at that time there was insuffiecent tl in circulation to satisfy demand.



If you do not believe take some to any shop or bank and see what happens, they will be accepted.

nurseawful



Joined: 06/02/2009
Posts: 5934

Message Posted:
14/07/2010 12:31

Just back from Starling where one of the girls on the till is definitely on the fiddle. I put my shopping up she scanned it all except for the cooked checked (10tl) she added this on a calculator and told me that was the amount. I then decided to pay on my card so guess what she then took the chicken from the bag and scanned it giving the proper price.!!! I saw her doing the same the other day with a customer who had a tin of SMA milk (9.45tl) Time the manager did spot checks on these girls tills as by stealing from the company she is in effect pushing the prices up!



Chris

Woodspeckie


Joined: 25/01/2009
Posts: 2263

Message Posted:
14/07/2010 12:45

nurseawful. And will you be shopping at Starling again? Denizen reckons I tell lies and asks why do I still keep shopping at Morrisons, I say it is my choice but she still tries to put me down by saying the veracity is questionable.

Smity



Joined: 14/09/2009
Posts: 826

Message Posted:
14/07/2010 16:12

Msg 9



UK Supermarkets have to hornour the price that is displayed unless there is a date on the displayed ticket saying when the offer price finishes.

This happened to me in ASDA wih a DVD but I stood my ground and argued the date was covered up

Got it at the reduced price saved £6

Woodspeckie


Joined: 25/01/2009
Posts: 2263

Message Posted:
14/07/2010 16:23

msg 41. Yes there was a date the offer finished the day before but because the sign was still there I argued and got the offer price. I don't have a problem shopping at Morrisons (my nearest supermarket) because I check my bill and even if the difference is say 10p I go to the customer service and get it back, better in my pocket than theirs.

nurseawful



Joined: 06/02/2009
Posts: 5934

Message Posted:
14/07/2010 16:38

message 40



Yes I will still shop at Starling but will now always insist on the receipt and if anything not on or the price I pay is different will ask to talk to the manager!



Chris