[NETHOUSE] Problem with the SMTP server

DutchCrusader



Joined: 19/05/2008
Posts: 11281

Message Posted:
16/07/2010 10:52

Until a couple of days ago I used Nethouse Networks' SMTP server (mail.nethousenetworks.com ) to send email.

Suddenly this SMTP server refuses to accept my outgoing mail.

Does anyone out there experiences the same problem?

Does anyone out there uses a different SMTP server (owned by Nethouse Networks)?

Thanks for replies!

DutchCrusader



Joined: 19/05/2008
Posts: 11281

Message Posted:
16/07/2010 10:54

Addition: of course I called technical assistance in Nicosia and of course I was told the problem was somewhere else (in Holland or on my computer or...).

begonia


Joined: 19/05/2009
Posts: 229

Message Posted:
16/07/2010 11:25

Oh hello ! I thought you'd made a hasty exit !

DutchCrusader



Joined: 19/05/2008
Posts: 11281

Message Posted:
16/07/2010 13:42

Is there really no Nethouse Networks subscriber on line who can tell me the name of the SMTP server (Outgoing mail)?! And whether this SMTP server asks for authentication (password or..?)?

HappyDayz


Joined: 06/04/2010
Posts: 90

Message Posted:
16/07/2010 13:49

Change your ISP Provider Extend Broadband - English speaking service desk and English speaking Girne Office - any problem you can give them a call to fix or they send a technician out!!



Call Rachel Extend Girne Office 05338867041



pay 3 mths get one month FREE

DutchCrusader



Joined: 19/05/2008
Posts: 11281

Message Posted:
16/07/2010 14:09

Thank you Begonia and HappyDayz, but I only need to know the following:

Is there really no Nethouse Networks subscriber on line who can tell me the name of the SMTP server (Outgoing mail)?! And whether this SMTP server asks for authentication (password or..?)?

DutchCrusader



Joined: 19/05/2008
Posts: 11281

Message Posted:
16/07/2010 20:02

Another try to get an answer - you never know...

Teresa


Joined: 21/11/2007
Posts: 1018

Message Posted:
16/07/2010 20:58

Hans sorry i use nethouse but only use hotmail for emails so cant answer your question. Stupid ? i know but have you called them, they are always good when i have a problem.

keithcaley



Joined: 13/06/2008
Posts: 2521

Message Posted:
16/07/2010 21:04

teresa,

If it was anyone else but YOU, I'd suggest reading msg 2 QUICK!

However, I know that Hans will be 'gentle' with you...

DutchCrusader



Joined: 19/05/2008
Posts: 11281

Message Posted:
16/07/2010 21:22

Thank you, Teresa! But there is an important difference between webmail (which you use) and computer based email programs like Outlook Express (most popular on PC's) and Mail (most popular on Macs). I'm looking for some Nethouse Networks user with Outlook Express or Mail. In the preferences of these programs one can find a mail server for incoming mail and a SMTP server for outgoing mail. Something like "SMTP server: mail.nethousenetworks.com", which used to work for me, but doesn't anymore. So I wonder if I still have the right name for the SMTP server - someone out there can check and let me know...! But who..?

No1Doyen


Joined: 04/07/2008
Posts: 16617

Message Posted:
16/07/2010 21:25

Hans. You know I'm computer illiterate so how can I find out if I'm using the nethouse network?

keithcaley



Joined: 13/06/2008
Posts: 2521

Message Posted:
16/07/2010 21:30

Bill, if you're in the UK, then you're NOT

No1Doyen


Joined: 04/07/2008
Posts: 16617

Message Posted:
16/07/2010 21:32

Ok Keith. Thanks.

valarius


Joined: 04/11/2008
Posts: 356

Message Posted:
16/07/2010 22:13

hi I used to be with Nethouse, and quite often my outgoing mail had problems with outlook express. i used to ring the office and ask the girl to email me the instructions as to how to set up outlook express emails. I did have all that on my computer but because i had, had enough of them I went to another provider. I was with nethouse when they first started, and moved three times no problem with taking arial etc the last time they wanted me to go to their office in girne from karsiyaka and pay 70tl to get arial moved. So because of that i moved. I am with Heypen Lapta and very glad i moved as well. Hope this helps

kimig


Joined: 04/02/2008
Posts: 103

Message Posted:
17/07/2010 07:47

Hans - not technical enough to really understand your problem, but if it helps, my smtp connection through Nethouse is smtp.googlemail.com

Kim

DutchCrusader



Joined: 19/05/2008
Posts: 11281

Message Posted:
17/07/2010 08:35

Thanks, kimig! At the moment I (have to) use a similar SMTP server (gmail), but I'm still looking for the name of the Nethouse Networks SMTP server! I feel we are near the right post...

ianwfs


Joined: 08/01/2008
Posts: 563

Message Posted:
17/07/2010 09:01

I can't answer your question,but let me check that I understand it by using my own situation as an example.



I'm with Extend, but my email is ian@whatson-northcyprus.com, and my email server is mail.whatson-northcyprus.com However when I visit my family in the UK, they are with Orange, who insist that you use their server, so I have to change the settings to mail.orangehome.co.uk . My email address remains the same.



So if I understand you correctly, you're looking for somebody who is with Nethouse and sends emails from a domain that's not google or yahoo to have a look at their setings in Outlook to see what the smtp is, and to see if the authentication box is ticked or unticked.



I was with nethouse a couple of years ago, and at that time I could use my own domain server.



If I have misunderstood your question, I apologise, and everybody ignore this post.

boerboel


Joined: 02/05/2009
Posts: 290

Message Posted:
17/07/2010 09:49

Hi Hans - we had a similar problem when ours wouldn't accept our password any longer. We were told to change our setting to mail.nethouse.net and our password to their phone number (4440555) which seems a bit crazy because if everyone does that then it isn't a password!!! However it worked and not had any further problem. Hope this helps if you give it a try.



Larry

dekski


Joined: 08/11/2008
Posts: 142

Message Posted:
17/07/2010 09:56

Hi

I use Nethouse, I'm not a 'tecky' I have never managed to use IE / Outlook Express etc. properly or the built in computer programmes with any TRNC server ie a dongle or Nethouse. The only thing that works for me is G Mail

DutchCrusader



Joined: 19/05/2008
Posts: 11281

Message Posted:
17/07/2010 10:02

Thank you, Larry! You helped me find the final solution! But: mail.nethouse.net doesn't work for me. After some experimenting this works: SMTP server: mail.nethousenetworks.net . And (now you've got to smile, because you understand) NO authentication (NO user name or password needed)! What a joke! Thanks again!

boerboel


Joined: 02/05/2009
Posts: 290

Message Posted:
17/07/2010 10:05

Your very welcome, glad I was able to help. Larry

DutchCrusader



Joined: 19/05/2008
Posts: 11281

Message Posted:
17/07/2010 10:07

I forgot to thank all other board members giving tips and ideas. Thank you very much!

raidercruise


Joined: 07/06/2010
Posts: 237

Message Posted:
17/07/2010 10:34

The best option is to use hotmail..yahoo..gmail etc... Never bound yourself with the local ISP.s

coffeeman


Joined: 25/04/2009
Posts: 242

Message Posted:
25/09/2010 12:18

smtpauth.nethousenetworks.com

DutchCrusader



Joined: 19/05/2008
Posts: 11281

Message Posted:
25/09/2010 17:45

Coffeeman, can you enlighten me? The Nethouse SMTP server is accessed via mail.nethouse.net and requires authentication. Is your " smtpauth.nethousenetworks.com " access to another SMTP server (with authentication?)? If so, what is the advantage?

Deniz1


Joined: 28/07/2009
Posts: 3829

Message Posted:
25/09/2010 18:25

Contact H&N computers or washerman on the board.

Nethouse


Joined: 25/09/2010
Posts: 34

Message Posted:
25/09/2010 19:06

For online support, Please contact our skype : nethouse.networks or call our Callcenter 4440555



Regards,

Nethouse Networks

DutchCrusader



Joined: 19/05/2008
Posts: 11281

Message Posted:
25/09/2010 19:14

RE msg 27, Nethouse: I'm very pleased to see that at least one ISP (mine ) bothers to inform its subcribers on this board. Welcome on C44!

coffeeman


Joined: 25/04/2009
Posts: 242

Message Posted:
25/09/2010 19:55

yes sorry