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JoAndWal

Joined: 09/01/2009 Posts: 61
Message Posted: 18/07/2010 18:39 | Join or Login to Reply | Message 1 of 10 in Discussion |
| We have managed to rebook our flights in September with no problem at all - went onto the Direct Traveller website, filled the form in and a week later received a phone call confirming everything - we paid 15 quid per person but they have done everything for us - even changed the return date even though the original CTA ticket we non changeable / non refundable - would recommend to anyone. |
mint1955


Joined: 30/05/2007 Posts: 988
Message Posted: 18/07/2010 19:05 | Join or Login to Reply | Message 2 of 10 in Discussion |
| We filled our form in last week and havnt heard a thing yet? |
Fawsley

Joined: 01/05/2010 Posts: 59
Message Posted: 18/07/2010 19:47 | Join or Login to Reply | Message 3 of 10 in Discussion |
| we're still waiting, over a week. |
millerman

Joined: 30/06/2008 Posts: 21
Message Posted: 18/07/2010 20:44 | Join or Login to Reply | Message 4 of 10 in Discussion |
| Just for info for mint and Fawsley, I sent in form to Direct Traveller on Monday and got a phone call from them on Friday evening. It looks like there is no rhyme or reason on how quickly they are answering the requests. They could not help with rescheduling my flights (30 July, I have booked with Easyjet now) but were very apologetic and polite. I sent in same form to Cyprus Paradise on 6th July and have heard absolutely nothing from them even though I have used them in the past for holidays. |
flightholiday

Joined: 19/07/2007 Posts: 3217
Message Posted: 18/07/2010 21:04 | Join or Login to Reply | Message 5 of 10 in Discussion |
| Les Msg 4 - How long ago did you use Cyprus Paradise as it for the last 2/3 years been owned as a trading name for Cyprus Premier only (no longer owned by Paradise Found). Cyprus Premier would probably not have your details from before. |
jakki


Joined: 23/10/2007 Posts: 865
Message Posted: 18/07/2010 21:18 | Join or Login to Reply | Message 6 of 10 in Discussion |
| We only filled in the online form last week - our flights were booked for September so really looking forward to any news. |
Glostergirl

Joined: 16/03/2008 Posts: 15
Message Posted: 18/07/2010 21:19 | Join or Login to Reply | Message 7 of 10 in Discussion |
| Sounds like people are getting results at last but only if they are willing to go from Stansted or maybe Manchester. Unfortunately, we need to go from Heathrow as originally booked so credit card claim in the post and new tickets purchased for same September date to go in through the South. Not ideal but needs must! |
LondonCypriot

Joined: 15/12/2008 Posts: 426
Message Posted: 18/07/2010 21:54 | Join or Login to Reply | Message 8 of 10 in Discussion |
| Getting from Heathrow to Stansted is possible, would work out the same if you go via Larnaca. |
mint1955


Joined: 30/05/2007 Posts: 988
Message Posted: 19/07/2010 17:11 | Join or Login to Reply | Message 9 of 10 in Discussion |
| I filled in the forms on the Direct Traveller website last Tuesday and I have just received a phone call from them confiming my flights are now re booked on Atlasjet - same days with slightly different times for a £15 per person charge. Phew!! |
Fawsley

Joined: 01/05/2010 Posts: 59
Message Posted: 19/07/2010 22:13 | Join or Login to Reply | Message 10 of 10 in Discussion |
| Another winner for Direct Traveller - very helpfull. Let's hope the union workers at Stansted don't vote to strike! |
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