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Turkcell contract phone question

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tarry67


Joined: 16/05/2008
Posts: 1053

Message Posted:
07/08/2010 13:03

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Message 1 of 5 in Discussion

Does anyone know what the service fee charge is for on the bill as I have only now noticed it after about a year. There is a monthly charge of 2.25 tl which I understand. This month my bill was 111 tl but they took 32tl for this service charge. Not worth having a contract if they are charging each month.



tarry67


Joined: 16/05/2008
Posts: 1053

Message Posted:
07/08/2010 14:58

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Message 2 of 5 in Discussion

Obviously nobody checks their bill. My friend said she never realized it was on her bill and was horrified at the amount they had taken over the year.



scruff


Joined: 15/07/2008
Posts: 1070

Message Posted:
07/08/2010 15:31

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Message 3 of 5 in Discussion

You obviously do not check your detailed bill. The heading service charge covers text messages which are 125 kurus each for local texts. I had 3 last month. You obviously do a lot of texts. The calls charges are for just that, calls only.



scruff


Joined: 15/07/2008
Posts: 1070

Message Posted:
07/08/2010 15:41

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Message 4 of 5 in Discussion

I should have also added that SMS charges to outside TRNC are dearer.

Inside TRNC 150 kurus (incl. KDV) & outside TRNC 300 kurus incl. KDV.

This is from the TRNC Turkcell website in English & for Standart rate plan.

http://www.kktcell.com/pages/1802.aspx



tarry67


Joined: 16/05/2008
Posts: 1053

Message Posted:
07/08/2010 17:00

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Message 5 of 5 in Discussion

Thanks for that scruff, its what this board is for giving advice and information. I will take the cartridges out of the barrel now. LOL



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