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CreditwestRep

Joined: 04/11/2008 Posts: 214
Message Posted: 28/09/2010 16:00 | Join or Login to Reply | Message 1 of 44 in Discussion |
| Hello everyone sorry I have been away from the forum for a while but if you have banking questions or require quote on interest rates feel free to contact me via the email pazarlama@creditwest.com |
onestop

Joined: 31/10/2009 Posts: 214
Message Posted: 28/09/2010 16:13 | Join or Login to Reply | Message 2 of 44 in Discussion |
| Is your internet banking up and running yet? |
CreditwestRep

Joined: 04/11/2008 Posts: 214
Message Posted: 28/09/2010 16:31 | Join or Login to Reply | Message 3 of 44 in Discussion |
| onestop if you are a customer just contact your branch reps to get you a password and youll be up and running in no time. |
HildySmith

Joined: 02/07/2009 Posts: 1708
Message Posted: 28/09/2010 21:31 | Join or Login to Reply | Message 4 of 44 in Discussion |
| If a british couple split up and get divorced - can one partner transfer their monies to TRNC and will they be safe here rather than in the UK |
rowlo


Joined: 12/10/2008 Posts: 4796
Message Posted: 28/09/2010 21:39 | Join or Login to Reply | Message 5 of 44 in Discussion |
| only if other partner doesnt tell the uk taxman ? ask mr nadir , if all else fails remember , 3 can kep a secret if 2 s dead lol . |
CreditwestRep

Joined: 04/11/2008 Posts: 214
Message Posted: 29/09/2010 11:14 | Join or Login to Reply | Message 6 of 44 in Discussion |
| HildySmith as long as either partner has authority to withdraw funds on their own they can transfer the funds to Northern Cyprus, this works both ways of course. I think that is what you are asking. |
CreditwestRep

Joined: 04/11/2008 Posts: 214
Message Posted: 31/12/2010 12:23 | Join or Login to Reply | Message 7 of 44 in Discussion |
| Wishing All Our Customers a Healthy, Tranquil and Happy 2011. |
airy____fairy

Joined: 14/06/2008 Posts: 813
Message Posted: 31/12/2010 21:37 | Join or Login to Reply | Message 8 of 44 in Discussion |
| I want to have a card that I can use to do internet purchasing - is such a thing as a debit card available here??? or do I have to have a credit card???? email details please to rach_scissor_hands@hotmail.com thanks |
Brinsley

Joined: 04/04/2009 Posts: 6858
Message Posted: 01/01/2011 05:43 | Join or Login to Reply | Message 9 of 44 in Discussion |
| Msg 8 Forget any card from Credit West, they now charge 35TL annually and do not respond to email correspondence when in dispute with these arbitrary charges. Richard |
CreditwestRep

Joined: 04/11/2008 Posts: 214
Message Posted: 03/01/2011 15:05 | Join or Login to Reply | Message 10 of 44 in Discussion |
| Airy are you one of our customers? one of your reps will be responding to your request. |
CreditwestRep

Joined: 04/11/2008 Posts: 214
Message Posted: 03/01/2011 15:07 | Join or Login to Reply | Message 11 of 44 in Discussion |
| Brinsley Creditcard charges are very common all over the world, I have passed on your request to your branch they should respond in due course. |
Brinsley

Joined: 04/04/2009 Posts: 6858
Message Posted: 04/01/2011 13:57 | Join or Login to Reply | Message 12 of 44 in Discussion |
| Msg 11 What absolute twaddle! Most Credit cards are issued FOC, it's Charge cards that incur an annual fee. I trust you know the difference! Please answer how Credit West issued Cardplus FOC, then decided to charge 15TL a year later, which then rose to 35TL in the subsequent year? Have you done the same % increases on interest payments? I still have not received any replies to emails sent to yourself, my branch or Cardplus. Bankers, don't you just love them! Richard |
CreditwestRep

Joined: 04/11/2008 Posts: 214
Message Posted: 05/01/2011 14:58 | Join or Login to Reply | Message 13 of 44 in Discussion |
| Brinsley I recommend you go see your branch manager or Turan on the first floor. |
Brinsley

Joined: 04/04/2009 Posts: 6858
Message Posted: 05/01/2011 15:32 | Join or Login to Reply | Message 14 of 44 in Discussion |
| Msg 13 Great, organise the appointment and I'll forward the return airfare for you to reimburse. Why do you think I emailed rather than calling at the Branch in person? I've heard of passing the buck but passing the Lira?! Richard |
laptagal

Joined: 28/05/2008 Posts: 549
Message Posted: 06/01/2011 10:54 | Join or Login to Reply | Message 15 of 44 in Discussion |
| Hi, is the Cardplus charge just for the credit card or is it also levied on the debit card? |
pollymarples

Joined: 08/08/2010 Posts: 1778
Message Posted: 06/01/2011 11:03 | Join or Login to Reply | Message 16 of 44 in Discussion |
| What are the interest rates at present on Lire and Sterling and is there an enhanced rate for larger deposits? |
joandjelly

Joined: 24/02/2008 Posts: 2953
Message Posted: 06/01/2011 13:05 | Join or Login to Reply | Message 17 of 44 in Discussion |
| I would also like the answer to message 15 please. |
AndersAnd

Joined: 10/11/2009 Posts: 10
Message Posted: 07/01/2011 13:55 | Join or Login to Reply | Message 18 of 44 in Discussion |
| Hi Creditwestrep - I've tried emailing you a couple of times direct to pazarlama , but the email bounces back as undeliverable? |
stellasstar1


Joined: 02/07/2008 Posts: 1519
Message Posted: 07/01/2011 16:38 | Join or Login to Reply | Message 19 of 44 in Discussion |
| I've just got 9% for a relatively small amount. Don't know the rate for large amounts. |
pollymarples

Joined: 08/08/2010 Posts: 1778
Message Posted: 07/01/2011 16:49 | Join or Login to Reply | Message 20 of 44 in Discussion |
| Credit west say they do not pay enhanced rates for larger deposits - is this true? They certainly used to. Where is the rep.?? |
waddo

Joined: 29/11/2008 Posts: 1966
Message Posted: 07/01/2011 16:52 | Join or Login to Reply | Message 21 of 44 in Discussion |
| Hi Creditwestrep, Can I pay a UK sterling cheque into my Lira account? |
Scubadoo

Joined: 08/06/2009 Posts: 162
Message Posted: 07/01/2011 19:58 | Join or Login to Reply | Message 22 of 44 in Discussion |
| Also tried e-mailing but no joy, I sat in your bank this week for 50 mins to do a transfer, you charged me to transfer money which was fine, when the money reached the other end it was another £22 short, hence total charge of £47, please ring me on 0533 840 3328 to discuss, thanks. |
pollymarples

Joined: 08/08/2010 Posts: 1778
Message Posted: 08/01/2011 09:54 | Join or Login to Reply | Message 23 of 44 in Discussion |
| Boy have they become blase with their 2 star rating which means means sweet f.a. to me. |
CreditwestRep

Joined: 04/11/2008 Posts: 214
Message Posted: 10/01/2011 18:18 | Join or Login to Reply | Message 24 of 44 in Discussion |
| Scubadoo if you give me your branch I will get them to contact you. |
CreditwestRep

Joined: 04/11/2008 Posts: 214
Message Posted: 10/01/2011 18:19 | Join or Login to Reply | Message 25 of 44 in Discussion |
| Waddo you can have the sterling cheque processed (collected from the UK if drawn on a bank in the UK) once the funds are available you can convert into Turkish Lira and place them in a deposit account. |
CreditwestRep

Joined: 04/11/2008 Posts: 214
Message Posted: 10/01/2011 18:22 | Join or Login to Reply | Message 26 of 44 in Discussion |
| pollymarples of course there is always a little extra which is getting smaller and smaller by the month for larger amounts, speak to your branch manager, they will advise you. |
CreditwestRep

Joined: 04/11/2008 Posts: 214
Message Posted: 10/01/2011 18:24 | Join or Login to Reply | Message 27 of 44 in Discussion |
| AndersAnd or anyone having problems try the following email sukru.atamen@creditwestbank.com |
CreditwestRep

Joined: 04/11/2008 Posts: 214
Message Posted: 10/01/2011 18:36 | Join or Login to Reply | Message 28 of 44 in Discussion |
| The question about the charge on credit cards yes we do charge an annual fee on cards that have a credit card limit but not on debit cards, only when the debit card is being cancelled a one off charge equal to the annual charge of the given year is levied. |
laptagal

Joined: 28/05/2008 Posts: 549
Message Posted: 10/01/2011 18:46 | Join or Login to Reply | Message 29 of 44 in Discussion |
| Sorry Creditwestrep - not clear - is there an annual charge? If not, why would you charge it if the debit card is cancelled? |
Brinsley

Joined: 04/04/2009 Posts: 6858
Message Posted: 10/01/2011 19:15 | Join or Login to Reply | Message 30 of 44 in Discussion |
| CreditwestRep Where's my airline ticket?! Action please, not placated excuses which are bullshit! Richard |
Scubadoo

Joined: 08/06/2009 Posts: 162
Message Posted: 11/01/2011 08:02 | Join or Login to Reply | Message 31 of 44 in Discussion |
| CW Rep, I am with the Karalanaglu branch. |
pollymarples

Joined: 08/08/2010 Posts: 1778
Message Posted: 11/01/2011 08:48 | Join or Login to Reply | Message 32 of 44 in Discussion |
| Message 26 Mr/Ms rep. I can assure you I have spoken to the Manager and was assurred there was NO extra, I am getting 9% on my lire account and 3.5% on my sterling and if so much had not been happening in my life, I would have moved it by now. The balances are not insignificant. Also Karaolanglu Branch. Perhaps it is because I have no cards with you so you are not making much out of me. Asbank give me 9% on my llire account, as normal for anyone with over 50,000 lire. Not so generous on my Sterling account 3.25% but the staff are lovely. Koop Bank offered me 4% on sterling (one month). OUt of interest (pun intended) which branch are you from?? |
Brinsley

Joined: 04/04/2009 Posts: 6858
Message Posted: 11/01/2011 12:17 | Join or Login to Reply | Message 33 of 44 in Discussion |
| Msg 26 A. 'OUt of interest (pun intended) which branch are you from??' Q. Hanging off the olive branch from the tree planted on a sinking Noah's Ark! Richard |
CreditwestRep

Joined: 04/11/2008 Posts: 214
Message Posted: 13/01/2011 18:54 | Join or Login to Reply | Message 34 of 44 in Discussion |
| Scubadoo I have passed on your details they will contact you soon. |
CreditwestRep

Joined: 04/11/2008 Posts: 214
Message Posted: 13/01/2011 18:56 | Join or Login to Reply | Message 35 of 44 in Discussion |
| Laptagal there is no regular charge on debit cards, the one off charge is an admin cost for cancelling card itself. |
CreditwestRep

Joined: 04/11/2008 Posts: 214
Message Posted: 13/01/2011 18:58 | Join or Login to Reply | Message 36 of 44 in Discussion |
| Brinsley (Richard) there is no need to rude, your branch have tried calling you on the numbers thay have available without much luck, none of them seem to be working, if you PM your current mobile in the UK I will get them to call you. |
CreditwestRep

Joined: 04/11/2008 Posts: 214
Message Posted: 13/01/2011 19:00 | Join or Login to Reply | Message 37 of 44 in Discussion |
| pollymarples I am at Head Office in Nicosia. |
eager

Joined: 23/02/2007 Posts: 1272
Message Posted: 13/01/2011 19:11 | Join or Login to Reply | Message 38 of 44 in Discussion |
| Personally i cannot fault Creditwest. |
spud1

Joined: 22/05/2007 Posts: 544
Message Posted: 14/01/2011 01:02 | Join or Login to Reply | Message 39 of 44 in Discussion |
| Creditwest have always been first class with me. spud1 |
Brinsley

Joined: 04/04/2009 Posts: 6858
Message Posted: 14/01/2011 01:59 | Join or Login to Reply | Message 40 of 44 in Discussion |
| CreditwestRep If you choose to promote the merits of your 'Banking Services' on an open, public forum you lend yourself open to criticism for any lack of service you purport to offer. You and my Branch Manager have my email address however, I'll email you my overseas telephone numbers which I know you hold on record! This seems to me a futile exercise considering 'your costs' involved would amount to more than any outstanding financial issues I have with yourselves. This matter is a point of principle, more to do with sharp, unethical banking practices and the reality of how 'customer services' deal with a 35TL issue! Richard |
Corinium

Joined: 23/03/2008 Posts: 58
Message Posted: 14/01/2011 10:36 | Join or Login to Reply | Message 41 of 44 in Discussion |
| Brindsley The Creditwestrep has been good enough to offer himself up to help. He does not make the bank's rules and is simply trying to help customers. The fact that you have a simple 35tl issue and yet see fit to use foul language and insulting terminology speaks volumes about you and does you no favours. Despite your purile rants, the Creditwestrep still deals with you politely and with respect, which is much more than you deserve. Can I suggest you take a look at your posts and then look at yourself. Is it really worth all that anger? 35TL????? |
eager

Joined: 23/02/2007 Posts: 1272
Message Posted: 14/01/2011 12:11 | Join or Login to Reply | Message 42 of 44 in Discussion |
| Second that !...I use the Catalkoy branch, always 1st class service. |
Schoie


Joined: 26/12/2008 Posts: 299
Message Posted: 14/01/2011 21:09 | Join or Login to Reply | Message 43 of 44 in Discussion |
| Creditwest are the best always a great help and so friendly thank you to all at creditwest |
ozwozz86

Joined: 24/10/2008 Posts: 336
Message Posted: 14/01/2011 22:14 | Join or Login to Reply | Message 44 of 44 in Discussion |
| msg 41, well said. All that ranting and raging over 35TL. What a wally! |
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