Guido's - are they allowed to have bad reviews??

jakki



Joined: 23/10/2007
Posts: 865

Message Posted:
19/01/2011 11:32

I know that Guido's have many fans, but are people now too afraid to post anything that is not good about this restaurant??



We all know that Lilli and Guido are truly lovely, friendly people.



I started the post 'best and worst meal, not to cause trouble or to offend but for people to leave reviews, good or bad about restaurants, ultimately people will make up their own minds.



People shouldn't leave bad reviews for the sake of it, please be honest. At the same time, one shouldn't feel intimated about leaving a negative post about a restaurant simply because that particular restaurant has strong support.

flightholiday


Joined: 19/07/2007
Posts: 3217

Message Posted:
19/01/2011 11:36

Msg 1- I am sure that Lilli and Guido would agree with you as if they make a mistake they are the type of people to learn from it.

Maybe there is just a little more that we do not know about in some posts especialy when it relates to complaints.

Groucho



Joined: 26/04/2008
Posts: 7993

Message Posted:
19/01/2011 11:57

Especially when the 'reviewer' may never have been to Guido's or complained direct to them if they had an issue with a meal. The world's best restaurants get complaints - it's how they sort them out that distinguishes the bad from the good and the good from the truly magnificent.

The internet is a very blunt instrument..

Deliberately damaging somebodies livelihood by making unfounded remarks is not the way to go.... is it?

SaraP


Joined: 30/04/2008
Posts: 295

Message Posted:
19/01/2011 12:20

If you are not happy complain there and then and I am sure whatever the problem was it would have been rectified at that time..I do not think a thread should have been started about this....

DutchCrusader



Joined: 19/05/2008
Posts: 11281

Message Posted:
19/01/2011 12:32

RE msg 1, jakki: (...) At the same time, one shouldn't feel intimated about leaving a negative post about a restaurant simply because that particular restaurant has strong support. (...)

▶ Do you have indications that people are intimidated on this board?! What a silly thread this is. It looks like coaching people to complain - about Guido's.

But I'll help you. Guido's is a lousy restaurant where many people like to dine without complaints. Happy now?

arrry



Joined: 19/08/2008
Posts: 1235

Message Posted:
19/01/2011 12:53

Message 1..Jakki .....Have you thought about the fact because they get no complaints, it means that they are doing things right !!

Jovial_John


Joined: 31/01/2009
Posts: 1024

Message Posted:
19/01/2011 13:05

But you did not ask 'good or bad' - you asked 'best or worst'. Although I have never eaten there, I find it entirely credible that Guidos (like 100 others) is not on anybody's worst list so will not get a bad review on your post. So why pick on Guidos?

Sundance


Joined: 15/07/2010
Posts: 213

Message Posted:
19/01/2011 13:33

Grouchco Msg 3



I have got to agree with you all the way,



Sundance

DutchCrusader



Joined: 19/05/2008
Posts: 11281

Message Posted:
19/01/2011 13:57

In another thread the question of "best and worst" was answered with: "Worst: the Hut - although it has changed hands since". Read it again. How much more damaging can a post be..?!

waddo


Joined: 29/11/2008
Posts: 1966

Message Posted:
19/01/2011 14:30

Han's, that was my honest answer to an honest question - "Best and Worst" was the question and my answer remains the same. It was in no way meant as damaging or I would have phrased it a different way, it was 7 years ago and I did complain at the time to no effect, so what? How damaging can the answer to the Best be when that place has also shut down? I never said why it had closed and never intended to elevate my best above any others.



As previously said - the Internet is a blunt instrument - simple words do not convey the feelings behind them and never will. I do not wish anybody to be put off from going to The Hut and eating there, which is why I also added that it has since changed hands!



Please note that it was a simple question and answered simply - now if the question had also asked for a reason, that is a different story indeed. Half a story is always more interesting don't you feel?

fiendishpaul


Joined: 18/05/2008
Posts: 1720

Message Posted:
19/01/2011 14:33

Gotta go with Groucho on this one.



Every restaurant can have an 'off' day, but any complaint should be made to the owners there and then. Hopefully any faults can then be rectified on the spot. If not, then by all means complain to a wider audience.



However, to complain about a restaurant without having even dined there is ridiculous and some might say even malicious.



For the record, I have only eaten at Guidos once but had a good meal with good service.



Regards



Paul

DutchCrusader



Joined: 19/05/2008
Posts: 11281

Message Posted:
19/01/2011 15:04

RE msg 11, fiendishpaul: (...) However, to complain about a restaurant without having even dined there is ridiculous and some might say even malicious. (...)

▶ What a great line! And so adequate for this board! I suggest Izzet make this line a "sticky":

"However, to complain/comment about (a) ___ without having even ___ it/there is ridiculous and some might say even malicious."

Many posters could fill in their own choice of words.

My choice could be: "review" and "read".

If the cap fits...

trncresident


Joined: 19/01/2011
Posts: 8

Message Posted:
19/01/2011 15:39

We've eaten at Guido's and couldn't fault it. Lilli and Guido couldn't do enough for us. The wine was superb and at the right temperature as a red wine should be served. The food was delicious. Would definitely go again. If anyone has a fault, tell them not here. They would certainly put it right.

Ailletoo


Joined: 24/01/2009
Posts: 1003

Message Posted:
19/01/2011 15:53

What an entirely useless post Jakki. What purpose does it serve?



Hey liz, no such thing as bad publicity tho' ;-)

joandjelly


Joined: 24/02/2008
Posts: 2953

Message Posted:
19/01/2011 17:55

My feeling Jakki is that you started the original thread about best/worst meal in the hope that someone would say Guido's as their worst so that you could agree with them and relate your obviously bad experience. Otherwise why would you have started this thread? Why do you think that bad reviews are not allowed for Guido's? Really, if you have something to say please just spit it out.

For info, I have only been to Guido's twice but thoroughly enjoyed it both times.

Scoty


Joined: 23/05/2010
Posts: 846

Message Posted:
19/01/2011 18:00

jakki - as per the previous thread, you insinuated a place but would not confirm it. Why?

JohhnyLee


Joined: 25/04/2009
Posts: 2495

Message Posted:
19/01/2011 18:20

We went just before Xmas, for the 44 fun day, Well what can I say, the guy doing the quiz was well past it, he couldn,t sing, Lilli put her slippers on because she had a bad ankle, the Italian Chef filled the swear box in 2 hours, (and its a big box).



Several people got tipsy, Its worse than Fawlty Towers, Lokking forward to the next one.

spider


Joined: 03/01/2009
Posts: 5527

Message Posted:
19/01/2011 18:27

Very well said Lee and I just have to agree, whatever it is that draws people back is way beyond me But hay whenever I am passing the kettle seems to be boiling and its like the car just takes me of its own doing, very naughty car indeed.







Spider,X

fosterscan


Joined: 27/02/2010
Posts: 541

Message Posted:
19/01/2011 18:31

Jakki maybe you are the only one who thought Guidos was the worst restaurant experience ,and the only one who felt afraid to name them .....

Blackpoolfan


Joined: 03/12/2008
Posts: 1568

Message Posted:
19/01/2011 19:44

What a crock of crap, worst post of the year so far. You are just a wind up merchant.



Keep up the good work Guido's Top Nosh

zookeeper


Joined: 17/03/2010
Posts: 168

Message Posted:
19/01/2011 20:11

Definitely going to eat at Guido's during our next visit to North Cyprus as it's highly recommended by lots of members on this forum. I'm also looking forward to meeting Lilli and Guido.

HildySmith


Joined: 02/07/2009
Posts: 1708

Message Posted:
19/01/2011 20:12

In Customer Service training - we always teach people to value a complaint and to thank the person for bring it to your attention .

That gives you the opportunity to put it right and put into affect systems to ensure that it does not happen again.

LaptaMike


Joined: 07/10/2009
Posts: 1679

Message Posted:
19/01/2011 20:35

I can't understand why anyone would complain about Guido's. Admitadely it is a bit 'clicky' but Lilli and Guido are very nice people. Guido gives me evil looks sometimes for chatting to Lilli on the phone or by email but thats just his Italian blood (or maybe it's me being paranoid ) Ali, the waiter will do you a doorstop of a sandwich, very nice, loads of filling of your choice. |Fillet steaks to die for according to my dad and he used to eat in Michellin star restaurants every day in Belgium.



Long live Guido's

guidosp1


Joined: 30/12/2008
Posts: 341

Message Posted:
19/01/2011 20:35

I think is time for me to say something

Jakki, have you ever been in my restaurant?

I don't think so. We never had the pleasure to meet you and I would love to do so you are the best advertiser I ever come across and I thank you for it.

If anybody have any problem with my food we would rectify on the spot. That is why I know you never been.

Clarify why you make such a comment and I would be more then happy to answer.

Guido

IbrahimAbi


Joined: 24/10/2010
Posts: 245

Message Posted:
19/01/2011 21:37

A cynic may wonder if this whole post was an advertising ploy

vonny


Joined: 25/06/2009
Posts: 476

Message Posted:
19/01/2011 22:10

Jakki,what are you trying to achieve here? there was a thread about the best and worst places to eat,did you feel let down because Guildos didnt get a bad review?Were you just trying to stir up trouble for them?I have never been there or met them but they do seem to have quite a lot of customers who are happy going there. if you're not happy with them,just dont go there,it seems you are trying to put other people off from going there which i think is very nasty and should feel very ashamed.How would you feel if you were trying to run a place and someone did that to you.?

LaptaMike


Joined: 07/10/2009
Posts: 1679

Message Posted:
19/01/2011 22:11

well said Guido my friend.



PS The ham I got off you at the market was lovely. Thank you. xxx

vonny


Joined: 25/06/2009
Posts: 476

Message Posted:
19/01/2011 22:18

*guido,oops i think ive got a bit of jet lag but had to write something cos posts like this really make me mad

arrry



Joined: 19/08/2008
Posts: 1235

Message Posted:
19/01/2011 23:05

Well she started the post but hasn't been seen since ..................typical !!!

Groucho



Joined: 26/04/2008
Posts: 7993

Message Posted:
19/01/2011 23:21

Maybe she feels 'intimated' her use of the word, not mine. I think she's probably intimidated...

fosterscan


Joined: 27/02/2010
Posts: 541

Message Posted:
19/01/2011 23:24

I can't say because the restaurant has a huge following and I may get linched!!!

Her words

maybe she has been...

islandgirl


Joined: 12/09/2009
Posts: 302

Message Posted:
19/01/2011 23:39

Jakki, looking at some of the responses, be afraid, be very afraid!

islandgirl


Joined: 12/09/2009
Posts: 302

Message Posted:
19/01/2011 23:43

P.S. I think the answer is NO!

Blackbird



Joined: 11/08/2009
Posts: 1432

Message Posted:
19/01/2011 23:52

Well said Guido message 24....and where is a response from jakki???

But hey at least the post has been good for one reason in that the next time I am in TRNC I will definitely visit your restaurant...

Lilli



Joined: 21/07/2008
Posts: 13081

Message Posted:
20/01/2011 00:08

Hi jakki, thank you so much for your post I appreciate as your profile says you are an interior designer and your posts state you work with in the law industry I am sure you experience many good restaurant whitin both your capacity. Ahwever if your posts are aimed at us and if you have any complaint about us please feel free to post them or e mail me at guidoandliz@yahoo.co.uk . I believe you have an hidden agenda please make your intentions clear.

Thank you

Blackbird



Joined: 11/08/2009
Posts: 1432

Message Posted:
20/01/2011 01:08

Lilli I hope that you get a reply from jakki...

But I doubt it...

jakki



Joined: 23/10/2007
Posts: 865

Message Posted:
20/01/2011 09:50

Hello Lilli -



Firstly, can I just say that I have no hidden agenda whatsoever. Please re-read my question, which I believe is a bona fide one. Oh dear I thought this kind of thing would happen. Can I then just apologise if I have offended anyone.



Don't know what else to say really. Think I will go away from this board and never return. This is my last post.



With all best wishes -



Jackie

jock1



Joined: 06/01/2008
Posts: 3786

Message Posted:
20/01/2011 10:02

msg. 33 I agree....

hattikins


Joined: 17/02/2008
Posts: 2793

Message Posted:
20/01/2011 10:12

I think you got your answer then Jakki !



Don't leave the forum though, it wouldn't be any fun if we all felt the same about everything, just toughen up girl.

HildySmith


Joined: 02/07/2009
Posts: 1708

Message Posted:
20/01/2011 10:17

Jakki

Only a coward walks away once they have had their say:



you state: 'are people now too afraid to post anything that is not good about this restaurant??'

= obviously not - so there is the answer to your question.



I have eaten at Quido's and not only do the meals and service live up to expectations (and mine are high) but also, being a Customer Service Trainer/Assessor, I like the flexibility which they build into the service.

My elderly relatives felt they could not eat a whole meal - they asked them what they liked and wanted and adjusted the meal to suit them with less of the foods they did not want.

When my Grandsons wanted Pizza early in the day, Quido was out stocking up after christmas, Lilli sent out for Pizzas for them. EXCELLENT CUSTOMER SERVICE - Give the customer more that their expectations not just meeting them.

hattikins


Joined: 17/02/2008
Posts: 2793

Message Posted:
20/01/2011 10:18

Hildy



Guido's is supposed to be good too.

JohhnyLee


Joined: 25/04/2009
Posts: 2495

Message Posted:
20/01/2011 14:33

I reckon this post was started by one of your loyal supporters, and you should thank them for all of the good advertising it as generated.

lindoc


Joined: 30/08/2007
Posts: 220

Message Posted:
20/01/2011 16:58

I can't believe someone would start a thread like this, What is it about,, pick a victim. or are you scared of the big bad wolf scenario.



The couple are trying to run a business out here,, not an easy task by all means



I also think taste is about personal preference, Italian,Indian,Chinese,Turkish some people may like the food, some may not,



some may prefer one restaurant, some another. So is it the restaurant or a personal thing against the owners that drives people to post about them.











Doc

sienna


Joined: 09/01/2009
Posts: 1627

Message Posted:
20/01/2011 17:09

I don't get this if you have a bad review then make one - but it is clear you haven't infact if the quote above is correct you praise them Jakki



gobbledeguk !



Why is this thread even worthy to carry on ?

Scoty


Joined: 23/05/2010
Posts: 846

Message Posted:
20/01/2011 17:12

Msg 44 - fully agree. Also forum rules, 2 threads open re one restaurant at one time.

birdy



Joined: 21/07/2009
Posts: 154

Message Posted:
20/01/2011 17:14

I got to agree with jakki it's not the restaurant it's nobody can say anything about Lilly or guido I don't know them so I can't say but it seems everyone loves her.

jamestalbot


Joined: 20/12/2009
Posts: 958

Message Posted:
20/01/2011 17:17

Why pick on Guido's why not say any Restaurant or Business, I ask myself why was this posted in the first place, and no I am not a customer of Guido's.

Scoty


Joined: 23/05/2010
Posts: 846

Message Posted:
20/01/2011 17:20

Msg 47, maybe jealousy as they are very high profile on here.

DutchCrusader



Joined: 19/05/2008
Posts: 11281

Message Posted:
20/01/2011 17:20

RE msg 46: (...) I got to agree with jakki it's not the restaurant it's nobody can say anything about Lilly or guido I don't know them so I can't say but it seems everyone loves her. (...)

▶ birdy, can you repeat your post with (some basic) punctuation in your first (I suppose) language, please?

Rosie64


Joined: 13/11/2010
Posts: 72

Message Posted:
20/01/2011 17:26

Post 25 I agree. If a business was that good, would it need all this discussion ?

Harold2555



Joined: 19/04/2008
Posts: 1139

Message Posted:
20/01/2011 17:29

Hans



It was quite understandable to me but I am an old hand at reading forums and after all, English is not your first language so I will punctuate the post for you and correct the English where appropriate to at least make it comprehensible for you I hope. (I am not claiming that the following is perfect English by the way)



"I've got to agree with jakki, it's not the restaurant, it's that nobody can say anything about Lilly or Guido. I don't know them so I can't comment but it seems that everyone loves her"

hattikins


Joined: 17/02/2008
Posts: 2793

Message Posted:
20/01/2011 17:31

Well done Harold



Wind out of his sails springs to mind.

DutchCrusader



Joined: 19/05/2008
Posts: 11281

Message Posted:
20/01/2011 17:32

RE msg 51, Harold2555: jou now that me notta speaka english so Thanks for your post!

Harold2555



Joined: 19/04/2008
Posts: 1139

Message Posted:
20/01/2011 17:41

I have not met either Lilli or Guido, not having been to their restaurant ever. from these boards it seems to me that:

a) Lilli is a very generous hearted person, (Guido to for supporting her and so many causes)

b) a number of people like the food and service in their restaurant.



Does this make it impossible for someone not to enjoy their particular experience on one occasion? No

Can that person mention that experience on here without fear of being hounded? Yes, providing they articulate the experience and why they found it not to their liking in a clear manner.

Should that person have spoken to the proprietors at the time? Yes



Should anyone try to put over their experience by starting cryptic threads and waiting to join in in complaining about the business? No, if you do you will attract the very reaction you were trying to avoid.



Stay on the board, speak your mind truthfully and clearly with no malice aforethought and you will be fine.



Harold

Harold2555



Joined: 19/04/2008
Posts: 1139

Message Posted:
20/01/2011 17:47

Message 53



Au contraire Hans I am in awe of your linguistic skills.





Harold

DutchCrusader



Joined: 19/05/2008
Posts: 11281

Message Posted:
20/01/2011 17:51

RE msg 52, hattikins: (...) Sic: Well done Harold Wind out of his sails springs to mind. (...)

▶ hattikins, you must run out of feet to shoot yourself...

hattikins


Joined: 17/02/2008
Posts: 2793

Message Posted:
20/01/2011 17:55

Oh why don't you just go away you silly boring old fart, who are you to correct peoples spelling or punctuation, get a life.

Lilli



Joined: 21/07/2008
Posts: 13081

Message Posted:
20/01/2011 17:55

Thank you Harold. Do you think that this can now be closed as jakki as responded.

Thank you

jamestalbot


Joined: 20/12/2009
Posts: 958

Message Posted:
20/01/2011 18:01

Yes DC have you nothing better to do with your life than pick at people's spelling mistakes, I agree with hattikins .

Harold2555



Joined: 19/04/2008
Posts: 1139

Message Posted:
20/01/2011 18:01

I think having read all the thread that it has served whatever purpose it was ever going to so I have closed it now before it degenerates any further.





Harold