Turkish airways online booking problem

bimbo


Joined: 31/03/2007
Posts: 112

Message Posted:
09/03/2011 17:55

Anyone experiencing any problems when trying to book flights to uk on the Turkish Airways website. been trying now for the past 3 day's , gets the to end and say's sorry for inconvenience unable to complete , please try later.



bimbo

come_on_aylin


Joined: 14/06/2008
Posts: 908

Message Posted:
09/03/2011 17:59

I'm fairly certain they don't allow you to book flights from/to Ercan online, sounds like that is your problem. You need to phone them or go into their office or book via a travel agent.

flightholiday


Joined: 19/07/2007
Posts: 3217

Message Posted:
09/03/2011 17:59

We have not tried but our consolidator works in a different backroom system so if you want to email the details (Names, Dates, Journey and phone number) we can get an option and price for you.

info@flightholiday.co.uk

halffull


Joined: 26/01/2009
Posts: 571

Message Posted:
09/03/2011 18:01

Never been able to book online with Turkish Airways, the sites I have tried don't recognize Ercan or Lefkosia.

PaulW



Joined: 20/07/2009
Posts: 651

Message Posted:
09/03/2011 18:25

To book with Turkish Airlines you need to telephone them. You will also have to fax them a copy of your credit card, back & front.



Paul

flightholiday


Joined: 19/07/2007
Posts: 3217

Message Posted:
09/03/2011 19:10

Paul I reckon it's easier with us and we call you from the UK!

paddywack


Joined: 04/05/2009
Posts: 959

Message Posted:
09/03/2011 19:23

Always fly Turkish Airlines, but book with Tom at IAH.

TheScarlets



Joined: 14/04/2009
Posts: 877

Message Posted:
09/03/2011 20:31

Try Trevor 01622 664714 http://www.travelcounsellors.co.uk/trevor.smith



Always book Turkish Airlines through Trevor and Travel Counsellors



I have booked flights on numerous occassions with Trevor, he is the best. He will also look to see what other options are available



Ian

jacroy1


Joined: 04/08/2010
Posts: 127

Message Posted:
09/03/2011 20:44

you can book to Northern Cyprus on the turkish Airline site

http://www.turkishairlines.com/en-UK/index.aspx

just choose North Cyprus then click on Lefkosa

ajaney


Joined: 24/12/2008
Posts: 199

Message Posted:
09/03/2011 20:45

I booked a flight with turkish airlines online last week as I did for last October - Heathrow to Lefkosa and had no problems. Sometimes airline online booking does't work whilst they are updating their prices. `You might like to call their service centre in the UK 0844 800 6666 or their reservations in Turkey 90 212 444 0849. Hope this is of some help.

Cyprusquest


Joined: 09/12/2008
Posts: 428

Message Posted:
09/03/2011 21:20

Paddywack Msg re tom

I use him for North Cyprus and more i.e. holidays Egypt, trains & parking UK etc. IAH is also known as flightholiday.

http://www.flightholiday.co.uk info@flightholiday.co.uk 0871 8552925 and I think 01594 544077 but I skype him more often than not. Prices are reasonable service is over the top and they will ring you back anywhere in the world

John

martinD41


Joined: 06/09/2010
Posts: 3001

Message Posted:
09/03/2011 21:23

use the web site " OPODO "never had a problem

Cyprusquest


Joined: 09/12/2008
Posts: 428

Message Posted:
09/03/2011 21:28

Last BA flight I took found them through an opodo link on the flightholiday web site and likewise Monarch through avro both were wel priced and I think flightholiday do earn a few pence from them when used (not at our cost from what I have been told).

Jovial_John


Joined: 31/01/2009
Posts: 1024

Message Posted:
10/03/2011 10:08

I booked yesterday - Ercan/Bangkok. I had the same problem as you - all OK until I enter my Mastercard verification and then "Sorry for inconvenience".

The solution is to switch from the "Credit Card" tab to the "Reservation" tab - this lets you reserve your flights and they tell you deadline for payment. Make a note of the reservation code. You can then go to their office either in Lefkosa or Ercan to pay, or you can call call them in Turkey (0212 444 0849), quote your reservation code and pay by credit card over the phone. They then email your ticket. This worked fine for me yesterday. If you pay over the phone then you must present your credit card for verification when you check in for the flight.

Hope this helps.

flightholiday


Joined: 19/07/2007
Posts: 3217

Message Posted:
10/03/2011 12:10

Or if you want to pay by c/c and not go through hoops plus need to present it etc etc Go to an agent (like us).

breezyboy


Joined: 14/05/2007
Posts: 1179

Message Posted:
10/03/2011 12:26

TOM.

I need to book a difficult one for next month.

Wife and I out together but back separately but I have enough airmiles for a freebie for me only, MAN-IST-ECN.

Do I have to go through a Turkish office for this one?

flightholiday


Joined: 19/07/2007
Posts: 3217

Message Posted:
10/03/2011 12:48

Erwin Msg 16 - in this case I would suggest it. I assume these are MilesAndSmiles from Turkish and they will need to do this for you. You might do well to look at the web site at http://www.turkishairlines.com/en-INT/miles_and_smiles/about_us/awards/index.aspx there is information there about redemption

Don't forget that you might be able to get the other half some sort of deal on her points too.

It is easy to collect points but not always quite so easy to sell them back when the time is right.

breezyboy


Joined: 14/05/2007
Posts: 1179

Message Posted:
10/03/2011 16:43

Thanks Tom

Maz


Joined: 29/03/2009
Posts: 1924

Message Posted:
10/03/2011 23:26

i'VE NEVER BEEN ABLE to book Turkish Airlines on line FROM North Cyprus. It just tells me to see my travel agent or phone the airline.



Don't understand why, when one can book Pegasos etc, so I don't fly that way. Howeve,r if I really need Turkish Airlines for longer distance hauls than U.K, then I will zoom down to my friendly travel agent in town. The prices are often as good as on line, but just a tad of inconvenience for going to the agents.



Has anyoned ever been able to book Turkish Airlines on line and pay for it from North Cyprus???