Mr Misery

Teaser


Joined: 01/10/2008
Posts: 1

Message Posted:
01/10/2008 16:25

I have just Moved into Ozankoy to what i thought was a most wonderful area we have visited on several occasions and always been welcomed with a smile, no matter where we went,until Sunday and then the illusion was spoiled, and what makes it realy bad is it was in our own Village,we decided to have a couple of drinks in Liasons as we had been in it when we first came over, over a year ago, then there was a large jovial chap with a big smile, Now its Mr Miseryin his pink T shirt we asked for two drinks twice and were ignored then he just sat down and didnot do any thing when i inquired at the bar i was told he was in charge,well MR MISERY YOU HAVE JUST LOST TWO CUSTOMERS.

PS We went over the road to the old mill and and our Faith was restored, shame it only take one to spoil it.

No1Doyen


Joined: 04/07/2008
Posts: 16617

Message Posted:
01/10/2008 16:40

Perhaps he's deaf!

w26kay



Joined: 14/10/2007
Posts: 479

Message Posted:
01/10/2008 16:51

Give him the benefit of the doubt Teaser. He may be deaf as previously said, or he may just have been having a really bad day. Go and see him and talk to him about your complaint. There may be a genuine reason for him seemingly ignoring you. After all you have just moved into the village, and I would imagine don't want to cross too many venues off your list.

No1Doyen


Joined: 04/07/2008
Posts: 16617

Message Posted:
01/10/2008 18:05

Was the Bar busy with lots of customers at the time?

rcroton


Joined: 05/06/2008
Posts: 192

Message Posted:
01/10/2008 18:13

Must say, we also live in Catalkoy and went there over summer. The atmosphere was not good when we went as if it was as if locals who knew each other got on and thats it.



We had our child and were made to feel unwelcome with her.



We too went over to the mill and had a great time and will for sure be back there.

Happy Hussar


Joined: 01/10/2008
Posts: 318

Message Posted:
02/10/2008 01:43

Steve is the Manager and works 12 to 14 hours a day running Liaisons and The Butchers Shop in Ozankoy. You probebly caught him on a break, having a coffee and contemplating the meaning of life!

It is usually very hectic on Sundays with staff preparing and serving Sunday Roasts.

Anyway is it really too difficult to walk ten paces to the bar to order drinks?



Enjoy life in Cyprus and in Ozankoy and learn to 'chill'

Yevas, Yevas!

Tony

PtePike



Joined: 20/05/2008
Posts: 2334

Message Posted:
02/10/2008 01:56

"We had our child and were made to feel unwelcome with her."



Must be British-run, then.

Chessman


Joined: 13/05/2008
Posts: 486

Message Posted:
02/10/2008 10:05

Whatever problems a business is having in terms of customer service at a particular moment in time is their problem not the customers. The customer is buying goods and as such, has a reasonable expectation that they will have good service.

If a business cannot overcome the problem at that time then all that needs to be done is to communicate with the customer, apologise and advise them when they will be served. Alternatively (in these circumstances) advise them that, if they come to the bar they can be served more quickly. The customer can then decide whether they stay or go. It's not rocket science! To ignore them is insane! Customers will be lost as evidenced by this thread.

No1Doyen


Joined: 04/07/2008
Posts: 16617

Message Posted:
02/10/2008 10:13

This is absurd. How can you run a business and not serve the customers? You either want to be in business or you don't. Looks like the latter in this case.

alibop


Joined: 12/07/2008
Posts: 62

Message Posted:
02/10/2008 10:44

The thing is, Liaisons keeps the cost of its meals and drinks lower than other places because they operate with minimal staff and do not have waiter service which you pay for in other places. There are many customers who travel long distances to come to Liaisons in particular. If you were not happy, why did you not approach Steve and tell him instead of posting on a web site, how can he improve services if he is not made aware of complaints?

No1Doyen


Joined: 04/07/2008
Posts: 16617

Message Posted:
02/10/2008 11:08

alibop, I'm sure someone who has read this thread and knows the owner would have enlightened him. Perhaps he would like to respond on here and give his version.

Littlenige



Joined: 24/12/2006
Posts: 3594

Message Posted:
02/10/2008 11:11

I have been there once, seemed ok and made me feel welcome,

Bars seem a bit like isps out here hit and miss love em or loath em have yur favorites and your demons.

alibop


Joined: 12/07/2008
Posts: 62

Message Posted:
02/10/2008 11:20

Has anyone thought that he may not even have a computer, or indeed with the hours he works, he would not even have the time anyway!!!!!!!!!!!

Chessman


Joined: 13/05/2008
Posts: 486

Message Posted:
02/10/2008 11:25

alibop



That's their problem, not the customers. This all basic stuff from a customer service point of view.

It's a question of balance. You lower the customer's expectation because of cost or lack of resources, you have less customers. Alternatively you do the opposite. Perhaps they have chosen the former, so fair enough.

kiwikid


Joined: 18/08/2008
Posts: 496

Message Posted:
02/10/2008 12:27

You could always try Five Fingers, we've always had a great time with Libby and Alex. And great Pizza!!

biglugs


Joined: 02/10/2008
Posts: 157

Message Posted:
02/10/2008 12:41

i have been there,maybe half a dozen times and can say ive always had good service.Go there yourself and then judge,i thought these forums were there to help people and not to have cheap shots at people who maybe dont know what is being said about them,go get a life!!!!!!!!!!!!!!

Wilts Girl


Joined: 16/07/2008
Posts: 159

Message Posted:
02/10/2008 12:51

Isn’t warning people of below par-establishments helping people?



Its no different to what you would do in England if you went somewhere and it wasn’t very good- you tell all your friends!

Turbo


Joined: 24/12/2006
Posts: 833

Message Posted:
02/10/2008 16:56

The sad thing about all this, is, if it was TC joint, it would have ended with one post.

No1Doyen


Joined: 04/07/2008
Posts: 16617

Message Posted:
02/10/2008 17:04

biglugs. In response to your message 16; Teaser did go there and he did judge, hence his post. He's only stating what happened to him. No one is having cheap shots at anyone, we are just giving opinions. Like you.

Wilts Girl


Joined: 16/07/2008
Posts: 159

Message Posted:
02/10/2008 17:11

Sorry Turbo, can you clarify? Do you mean Liaisons isn’t owned by a TC and if it was people wouldn’t complain ?

biglugs


Joined: 02/10/2008
Posts: 157

Message Posted:
02/10/2008 18:54

Have you been there? I've just come back from there and I can tell you that the regular customers who go there are more than any other establishment in the village. What we also have to remember is that this is not Britain and the village is not a holiday resort.

biglugs


Joined: 02/10/2008
Posts: 157

Message Posted:
02/10/2008 18:54

No1Doyan,

Have you been there?all im saying is that until youve tried it dont knock it,you cant please all of the people ALL of the time,if the person who started this thread was so unhappy maybe he/she should go back to the UK,one bad experiance does not make Ozankoy or Liasions a bad illusion!!!!!!!!!it does appear there are people on here who thrive on such posts,TRY it then pass comment

no1doyen


Joined: 04/07/2008
Posts: 16617

Message Posted:
02/10/2008 22:43

biglugs, if you have just come back from there you must have told the owner what Teaser has said. What was the owners response?

newby07


Joined: 04/05/2008
Posts: 37

Message Posted:
02/10/2008 23:20

My question is this. Is it possible to post a comment upon this or any other TRNC board without courting sarcastic responses?

The people told of their experience, others have a different point of view. My own visits to bars in Ozankoy have been good and Liaissons is the best (in my opinion) by far.

no1doyen


Joined: 04/07/2008
Posts: 16617

Message Posted:
02/10/2008 23:34

newboy7, but this is what happens on these forums, people will form an opinion and state there case. Apart from the original poster there has not been a bad comment from anyone, just opinions that's all. Liaisons is probably a good place to have a drink but one guy has had a bad experience and said so on here.Sometimes The responses are not always as people want them to be..everyone has a different opinion.

biglugs


Joined: 02/10/2008
Posts: 157

Message Posted:
02/10/2008 23:37

Why should I? I have not complained, this is my argument, people posting complaints on the forum and not telling the person directly. How can services be improved if these managers etc are not told directly?

no1doyen


Joined: 04/07/2008
Posts: 16617

Message Posted:
02/10/2008 23:43

I agree with you biglugs. Teaser should really have spoken to the owner and asked him why he had refused to serve him.

arrry



Joined: 19/08/2008
Posts: 1235

Message Posted:
03/10/2008 00:05

Come on everybody can't you see it's a wind up !! Look at his profile !! John Thomas and his handle is teaser . Come on wake up and smell the coffee !

Haven't you noticed he hasn't replied yet ?



People like him are rife throughout these sort of forums , they are there for the wind up. and he has done what he wanted to do and got you bickering between yourselves !!



He probably has a gripe against this guy and sees this is a way at getting back at him. Ignore it !!!!!!!!

biglugs


Joined: 02/10/2008
Posts: 157

Message Posted:
03/10/2008 00:32

arrry,yep i think ur right,but i still say DONT KNOCK IT UNTIL YOUVE TRIED IT

newby07


Joined: 04/05/2008
Posts: 37

Message Posted:
03/10/2008 00:39

NO i Doren, I thank you for your response, at the very least it was non sarcastic!

arrry



Joined: 19/08/2008
Posts: 1235

Message Posted:
03/10/2008 00:39

biglugs



i agree mate and i will try it when i'm down that way. I fly in next thursday and will be in Lapta on the saturday ,so i might just out of curiosity, call in for an Efes or two

biglugs


Joined: 02/10/2008
Posts: 157

Message Posted:
03/10/2008 04:41

guinness on draught maybe!!!!!!!!!!!!!

No1Doyen


Joined: 04/07/2008
Posts: 16617

Message Posted:
03/10/2008 09:18

arry, I think you could be right Mate!

Littlenige



Joined: 24/12/2006
Posts: 3594

Message Posted:
03/10/2008 09:22

I smell sour grapes

Wilts Girl


Joined: 16/07/2008
Posts: 159

Message Posted:
03/10/2008 16:49

Big Lugs; I understand where your coming from but agree with No1Doyen, surely having an opinion on a place and telling other people isnt that bad?

slimboyfat


Joined: 01/05/2008
Posts: 96

Message Posted:
03/10/2008 17:05

Went there last night with some friends, quite a number of people there, everyone appeared to be getting served with no problems and there was a good atmosphere there.

tinker


Joined: 14/08/2008
Posts: 156

Message Posted:
03/10/2008 17:31

Perhaps he wasn't served because he didn't look 18 & the barman was waiting for his ID card....

Tinker