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RedSnapper
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Joined: 12/08/2008 Posts: 540
Message Posted: 16/10/2008 23:09 | Join or Login to Reply | Message 1 of 28 in Discussion |
| has anyone had the misfortune to make a claim on their household/buildings/contents insurance and do they pay out fairly or at all?? |
Groucho
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Joined: 26/04/2008 Posts: 7993
Message Posted: 16/10/2008 23:27 | Join or Login to Reply | Message 2 of 28 in Discussion |
| Our neighbours have had two claims both settled without quibble by Umbrella... 1. A lorry ran into their gates... paid in full. 2. Friend had a chip pan fire... paid 85% no quibble (as a holiday home this is a normal percentage) Their friend will make up the shortfall... cost of getting it all fixed about £650 This insurance was arranged via Iktisat Bank, Girne |
mickey rourke
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Joined: 27/08/2008 Posts: 157
Message Posted: 17/10/2008 08:08 | Join or Login to Reply | Message 3 of 28 in Discussion |
| Got to agree with groucho we are insured with Umbrella as were introduced by a friend who had a small claim and was paid out no problems 70% of the amount of damage but only one thing they insisted on receipts or quotes from official company's |
Groucho
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Joined: 26/04/2008 Posts: 7993
Message Posted: 17/10/2008 08:16 | Join or Login to Reply | Message 4 of 28 in Discussion |
| Yeah we had to get quotes/receipts but that's normal they do have to justify paying out after all.... what kind of insurance company doesn't do that? Oh yeah the one going bust. |
glencoe
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Joined: 01/02/2008 Posts: 256
Message Posted: 17/10/2008 10:47 | Join or Login to Reply | Message 5 of 28 in Discussion |
| Hi all, Just to let people know, Glencoe trading and maintenance Ltd are main agents for Umbrella insurance in the Esentepe/Tatlisu area, buildings & contents, motor etc. Office is situated on Turquoise bay, Esentepe, Block B3, tel 0533 8604854 e-mail:- gpc-@msn.com or gpcaccounts-@msn.com No need to go into town & queue up to be attended to just give us a ring |
linus
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Joined: 04/05/2008 Posts: 281
Message Posted: 17/10/2008 20:36 | Join or Login to Reply | Message 6 of 28 in Discussion |
| Hi Do you handle property rental/maintenance/insurance for properties out in the Guzelyurt area Regards Linus |
mickey rourke
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Joined: 27/08/2008 Posts: 157
Message Posted: 19/10/2008 08:14 | Join or Login to Reply | Message 7 of 28 in Discussion |
| I asked this question about Iskele/Kaplica linus and was told that they only do esentepe area worse luck |
Groucho
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Joined: 26/04/2008 Posts: 7993
Message Posted: 19/10/2008 08:48 | Join or Login to Reply | Message 8 of 28 in Discussion |
| We didn't have to queue up.. the Iktisat Bank have a very nice English Speaking Dept. upstairs where you can sit down in comfort whilst arranging insurance.. oh and you get a good discount if you are BRS members (more than covers cost of joining BRS). |
breezyboy
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Joined: 14/05/2007 Posts: 1179
Message Posted: 19/10/2008 14:40 | Join or Login to Reply | Message 9 of 28 in Discussion |
| Following great praise on this site I used Steve Dickinson. I paid the money many months ago. Spent time by phone and e-mail asking for written details and a policy. They were supposed to come to the house in July but made no effort to arrange a meeting despte phone call that we were here 3 weeks. Wonder if I am insured or not? |
RedSnapper
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Joined: 12/08/2008 Posts: 540
Message Posted: 19/10/2008 22:23 | Join or Login to Reply | Message 10 of 28 in Discussion |
| think i`ll try umbrella when my renewal comes up next, wonder if they include earthquake cover? |
glencoe
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Joined: 01/02/2008 Posts: 256
Message Posted: 20/10/2008 10:16 | Join or Login to Reply | Message 11 of 28 in Discussion |
| Hi Linus Thanks for your enquiry but we do not operate outside of the area Tatlisu/Bacheli/Esentepe/Alagadi, hope you find someone suitable, I have heard of a firm called ISS who I think operate in your area, but further than that I can't comment. I can confirm that we are official main agents for Umbrella insurance in the above area, and earthquake and act of terror or war are covered in the policy e-mail gpc-@msn.com if you would like any further information |
Notsoboredhw
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Joined: 15/03/2007 Posts: 1254
Message Posted: 20/10/2008 10:39 | Join or Login to Reply | Message 12 of 28 in Discussion |
| ISS are very good. We used the guy who runs this company to do our snagging and he liased with the lady who supplied our furniture. If for any reason we ever decided to change management companies we would probably use him. Very reliable and honest and always happy to help. |
simbas
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 Joined: 16/07/2007 Posts: 5943
Message Posted: 20/10/2008 11:16 | Join or Login to Reply | Message 13 of 28 in Discussion |
| redsnapper , we use dagli sigorta , and they have insured us and earthquake cover is included they also reduce the premium annually simbas |
Groucho
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Joined: 26/04/2008 Posts: 7993
Message Posted: 20/10/2008 12:01 | Join or Login to Reply | Message 14 of 28 in Discussion |
| Umbrella includes Earthquake cover as standard |
gillybean
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Joined: 22/10/2007 Posts: 68
Message Posted: 20/10/2008 12:37 | Join or Login to Reply | Message 15 of 28 in Discussion |
| do unbrella have a e-mail address please |
Aussie
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Joined: 17/06/2007 Posts: 657
Message Posted: 20/10/2008 13:05 | Join or Login to Reply | Message 16 of 28 in Discussion |
| Linus You could try the property center in Alsancak this is the link to their website http://www.tpc-cy.com/index.html I use them for insurance only but they do property management rental etc as well. Aussie |
Grazy
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Joined: 21/04/2008 Posts: 5
Message Posted: 21/10/2008 10:01 | Join or Login to Reply | Message 17 of 28 in Discussion |
| Boredhousewife/Simbas Can you please post contact details of companies and would I be able to arrange from UK Regards Grazy |
simbas
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 Joined: 16/07/2007 Posts: 5943
Message Posted: 21/10/2008 10:14 | Join or Login to Reply | Message 18 of 28 in Discussion |
| hi grazy , welcome to the forum , you can use this company and insure on line , the lady's name is nevber and you can e-mail her on nevber.dagli@daglisigorta.com any problems get back to me . good luck , simbas |
Grazy
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Joined: 21/04/2008 Posts: 5
Message Posted: 21/10/2008 19:22 | Join or Login to Reply | Message 19 of 28 in Discussion |
| Thanks Simbas Have now emailed Nevber Grazy |
linus
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Joined: 04/05/2008 Posts: 281
Message Posted: 21/10/2008 21:01 | Join or Login to Reply | Message 20 of 28 in Discussion |
| Hi Boredhousewife Do you have any contact details/e-mail for ISS Regards Linus |
breezyboy
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Joined: 14/05/2007 Posts: 1179
Message Posted: 22/10/2008 16:48 | Join or Login to Reply | Message 21 of 28 in Discussion |
| Hi Res I replied by e-mail yesterday enclosing a paper trail of e-mails and have not had any reply again. |
Notsoboredhw
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Joined: 15/03/2007 Posts: 1254
Message Posted: 22/10/2008 18:28 | Join or Login to Reply | Message 22 of 28 in Discussion |
| hi linus/grazy the details for ISS are below: http://www.IssCyprus.com info@IssCyprus.com +90 533 865 1622 |
linus
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Joined: 04/05/2008 Posts: 281
Message Posted: 22/10/2008 20:48 | Join or Login to Reply | Message 23 of 28 in Discussion |
| Many thanks bored housewife Regards Linus |
Grazy
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Joined: 21/04/2008 Posts: 5
Message Posted: 23/10/2008 00:37 | Join or Login to Reply | Message 24 of 28 in Discussion |
| Thanks Boredhousewife Grazy |
breezyboy
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Joined: 14/05/2007 Posts: 1179
Message Posted: 24/10/2008 11:40 | Join or Login to Reply | Message 25 of 28 in Discussion |
| Further to message 9 the matter has now been resolved . I am more than happy with the response from Steve. This certainly appears to be a one off caused by an employee and I am sure that I have the cover and back up which I need, in place in TRNC. |
TRNCVaughan
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Joined: 27/04/2008 Posts: 4578
Message Posted: 24/10/2008 13:27 | Join or Login to Reply | Message 26 of 28 in Discussion |
| Hi Breezyboy, I'm glad that Steve has resolved your problem. I have always used Steve for all my insurance cover and have nothing but praise for him. I know Steve personally and I also know that this matter has concerned him greatly. I recommend Steve without reservation. |
RedSnapper
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Joined: 12/08/2008 Posts: 540
Message Posted: 24/10/2008 13:52 | Join or Login to Reply | Message 27 of 28 in Discussion |
| Nice words or reassurance Vaughan..has Arie taken my water meter? |
TRNCVaughan
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Joined: 27/04/2008 Posts: 4578
Message Posted: 25/10/2008 11:10 | Join or Login to Reply | Message 28 of 28 in Discussion |
| Not as far as I know, but he has taken some of your neighbours'. |
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