Nethouse blocking websites in North Cyprus?

malsancak


Joined: 23/08/2009
Posts: 2874

Message Posted:
10/06/2011 12:33

NCFP have been contacted about a problem with some websites being unavailable to Nethouse internet users. We'd like people to check to see if this is true. Some of the websites are http://www.willenco.com http://www.ontheisland.co.uk and http://www.cyprusdampcure.com If you want to get these websites and can't then you can get them via http://www.anonymouse.org/

DutchCrusader



Joined: 19/05/2008
Posts: 11281

Message Posted:
10/06/2011 12:39

@ msg 1, malsancak: The three web sites you mention above do not load into three of my Mac web browsers (Camino, Cruz and Safari) nor do I get an error message - just a blank screen.

waddo


Joined: 29/11/2008
Posts: 1966

Message Posted:
10/06/2011 13:08

Won't load into Explorer, Firefox, Safari PC or Mac, nothing on the android browser or on the iPhone either - all through Nethouse. Can they be accessed via any other ISP apart from Nethouse?

malsancak


Joined: 23/08/2009
Posts: 2874

Message Posted:
10/06/2011 13:13

waddo, this is what I'm wondering. Can you get them through http://www.anonymouse.org/ ?

malsancak


Joined: 23/08/2009
Posts: 2874

Message Posted:
10/06/2011 13:15

They're OK using Extend, I'm told

Kibris


Joined: 07/11/2007
Posts: 372

Message Posted:
10/06/2011 13:27

Cannot access any of them with emotion

erolz


Joined: 17/11/2008
Posts: 3456

Message Posted:
10/06/2011 13:31

I am having trouble with these sites too. It seems to be a DNS issue. With my connection setup as normal I can not resolve any of the addresses (or 3cyprus.com ) for that matter.



Changing my connections DNS setting manualy to use googles public DNS servers (8.8.8.8) and they work fine. I'll poke around some more when I get a chance.

DutchCrusader



Joined: 19/05/2008
Posts: 11281

Message Posted:
10/06/2011 13:32

@ msg 1, malsancak: I checked http://www.willenco.com via Google and got "Address not found".

And:

Camino (one of my Mac web brosers - DC) could not find the host server for the provided address.

* Did you make a mistake when typing the domain? (e.g. "ww.mozilla.org" instead of "www.mozilla.org")

* Are you certain this domain address exists? Its registration may have expired.

* Are you unable to browse other sites? Check your network connection and DNS server settings.

* Is your computer or network protected by a firewall or proxy? Incorrect settings can interfere with Web browsing.

malsancak


Joined: 23/08/2009
Posts: 2874

Message Posted:
10/06/2011 13:32

anyone who can't get them can you get them using http://www.anonymouse.org/ ?

Kibris, what is "emotion" ?

wanderer


Joined: 05/02/2009
Posts: 1653

Message Posted:
10/06/2011 13:39

Ok test results from the Ozankoy tester using Chrome and just clicking on the links

I tried on Nethouse http://www.willenco.com http

It would not load

Then I used Nethouses free VPN and it worked perfectly loaded first time as did the other two sites by clicking on the links

Hope this helps

DutchCrusader



Joined: 19/05/2008
Posts: 11281

Message Posted:
10/06/2011 13:41

Mal, you are the registrant of http://www.willenco.com and http://www.ontheisland.co.uk - are you sure all is OK on your server (HostMonster.Com)? Why would Nethouse Networks block a site (willenco.com ) about dogs and cats..?!



2: In my Mac web browsers: http://www.anonymouse.org/ does not load either. Strange.

erolz


Joined: 17/11/2008
Posts: 3456

Message Posted:
10/06/2011 13:47

Anything that bypasses the DNS servers will solve the problem. A VPN or changing you net connections DNS servers manually or using a proxy server like annoymous.com for example. Nor is it just nethouse, I am with bortec who is a reseller but not of nethouse service.



The easiest work round untill they sort it is to manual set your DNS settings to 8.8.8.8 for primary and 8.8.4.4 for secondary, these are googles public DNS servers and using these solves the issue entirely.



I am sure this is just a temporary problem. I doubt its a intentful effoert to block sites.

malsancak


Joined: 23/08/2009
Posts: 2874

Message Posted:
10/06/2011 13:52

[techspeak]Dutch, the websites used to share a IP with NCFP. As you can see above the websites are loading - people on Extend have no problem. Using VPN would get round the problem of an IP being blocked. The theory is that those websites' IP have got onto a blacklist on a Nethouse DNS server. I'm not thinking of this as being sinister but as being somehow related to the NCFP attack when ISPs were protecting their bandwidth.[/techspeak]

malsancak


Joined: 23/08/2009
Posts: 2874

Message Posted:
10/06/2011 13:55

erolz, looks like Nethouse may have the same DNS server as Bortec and that could be the problem. One of the local business website owners is onto Nethouse to solve the problem but if it is more widespread then maybe other ISPs need to be contacted. Few people are going to want to mess around with DNS settings

erolz


Joined: 17/11/2008
Posts: 3456

Message Posted:
10/06/2011 13:55

changing your internet connection to use googles DNS servers rahter than your ISP's ones takes about one minute. Its not a difficult thing to do really. Google provide clear instructions on how to do it here



http://code.google.com/speed/public-dns/docs/using.html

Kibris


Joined: 07/11/2007
Posts: 372

Message Posted:
10/06/2011 14:01

Message 9 - the one from Bortec

erolz


Joined: 17/11/2008
Posts: 3456

Message Posted:
10/06/2011 14:08

bortec call their service emotion. I think it was orignaly a resold arinet service. I think extend and arinet merged a while back. Certainly when I trace out I go via machines labeled extendbroadband.com even though my service is not with extend.



As to which IPS's DNS servers do have a problem, it may just be one used by various services or it may be that there is more than one with a problem. I just can not say. If I set my net connetion to 'automatic' for dns servers (that is tell it to use the ones assigned by my ISP) the servers it sets are



78.135.0.10 and 78.135.0.11



THese are not resolving the addresses you gave in post one. If I change to googles (8.8.8.8 and 8.8.4.4) they work fine.

erolz


Joined: 17/11/2008
Posts: 3456

Message Posted:
10/06/2011 14:14

Interestingly the owners for the addresses 78.135.0.10 and 78.135.0.11 are



Aydogan Communication LTD

Unal Aydogan

19 Mayis Cad. No 2

Mersin 10 Girne/KKTC

TURKEY

and the email address for them is @extendbroadband.com



So basically as far as my ISP assigned DNS servers that are not working go, it would seem those servers belong to extend boradband.

malsancak


Joined: 23/08/2009
Posts: 2874

Message Posted:
10/06/2011 14:18

just discovered the same but users having no problems with Extend itself!

AlsancakJack



Joined: 14/08/2008
Posts: 5762

Message Posted:
10/06/2011 14:24

My ISP is Extend and I use Google Chrome as my browser of choice.

Chrome cannot resolve any of the links posted in message 1 including http://www.anonymouse.org/

It is of no concern to me and I have posted for information purposes only.

malsancak


Joined: 23/08/2009
Posts: 2874

Message Posted:
10/06/2011 14:31

erolz, can you explain msg 20 and http://www.anonymouse.org not resolving?

malsancak


Joined: 23/08/2009
Posts: 2874

Message Posted:
10/06/2011 14:34

Just had an email from someone in the south who can't get the websites - looks like a DNS server related problem. Changing to Google server would of course solve the problem but most people find that a bit techie to do

malsancak


Joined: 23/08/2009
Posts: 2874

Message Posted:
10/06/2011 14:36

Changing DNS server information here http://manchester-seo-blog.co.uk/configuring-google-dns/

proger1



Joined: 18/04/2009
Posts: 2919

Message Posted:
10/06/2011 14:41

Not sure if it helps but the first 3 addresses are available from the network connection here in Qatar, the anonymouse is blocked by my company software so I have no way of knowing about the site itself.

Kibris


Joined: 07/11/2007
Posts: 372

Message Posted:
10/06/2011 14:47

Yeah changed to google dns - now no probs

AlsancakJack



Joined: 14/08/2008
Posts: 5762

Message Posted:
10/06/2011 14:47

Changing DNS settings is not the answer to the problem. The majority of people using this forum and others will not want to get involved if they are not sure about what they are doing. The root problem has to be identified and solved.

erolz


Joined: 17/11/2008
Posts: 3456

Message Posted:
10/06/2011 14:50

Mal the anonymouse.com issue is a different issue to the others. I CAN resolve the IP address using my IPS assigned DNS servers. However I am unable to ping the site or reach it, either directly or via my VPN service. To me it looks like the site itself is not working. Can you access the site mal ?

erolz


Joined: 17/11/2008
Posts: 3456

Message Posted:
10/06/2011 14:53

AJ I agree with you, but changing the DNS servers is a vaible work round for those who do not mind doing such things until the source of the problem is fixed.



The root of the problem lies , in my case, with the DNS servers on addresses 78.135.0.10 and 78.135.0.11 which appear to be owned by extend broadband.

malsancak


Joined: 23/08/2009
Posts: 2874

Message Posted:
10/06/2011 15:10

erolz it's http://www.anonymouse.org/ not the .com version

It'll be interesting to see what Nethouse's response is to the accusation that customers using them as an ISP cannot access fully functioning websites accessible through other ISPs.

erolz


Joined: 17/11/2008
Posts: 3456

Message Posted:
10/06/2011 15:19

Mal seem to be getting the same rtesult for http://www.anonymouse.org



that is I CAN resolve the address using my ISP's dns server. I can also ping the site address 193.200.150.82



However I can not access the site via IE of firefox. Not using my 'normal' ISP setup, not via my VPN service nor by changing to the google DNS servers.



This is a different issue to the other sites you gave, where using my IPS assigned DNS server I can not resolve the sites (and therefore not see them via browser), but can resolve them (and see them via browser) if I either change to google DNS or use my VPN service.

proger1



Joined: 18/04/2009
Posts: 2919

Message Posted:
10/06/2011 15:21

Quick question on this Mal, have you changed the servers on any of these recently as it might be a migration issue ?

malsancak


Joined: 23/08/2009
Posts: 2874

Message Posted:
10/06/2011 16:02

yes proger1, I moved away from Hostmonster two weeks ago and it now looks like the DNS servers Nethouse use have not be updated. Mind you, it looks like they are Turkey based which reminds me of the story of someone in China redirecting US traffic on one of the country's DNS servers. For security, the DNS server you choose (allow) is more important than people realise.

proger1



Joined: 18/04/2009
Posts: 2919

Message Posted:
10/06/2011 16:18

two weeks is more than a migration problem Mal, 5 days should get even the slowest updated systems to recognise the new DNS.

Sorry I can't help any more than that. I have just tried from Qtel through the wireless connection which doesn't have company blocking and it doesn't work either so I don't think that the anonymouse.org is a nethouse issue.

malsancak


Joined: 23/08/2009
Posts: 2874

Message Posted:
10/06/2011 16:55

proger1, it doesn't look like a company is doing the blocking it's a poor DNS server. If you change the server as per msg#23 then you can get those websites, I believe. As I'm not having any problem I can't do the check myself.

AlsancakJack



Joined: 14/08/2008
Posts: 5762

Message Posted:
10/06/2011 17:08

For me the link to http://www.anonymouse.org/ is now resolvable but the other links are not (via Google Chrome).

DutchCrusader



Joined: 19/05/2008
Posts: 11281

Message Posted:
10/06/2011 17:41

@ msg 35: Same for me (ISP: Nethouse Networks; three different Mac web browsers).

fiendishpaul


Joined: 18/05/2008
Posts: 1720

Message Posted:
10/06/2011 19:04

Mal



I am with extend and cannot access the websites.



paul

yenibob


Joined: 13/10/2010
Posts: 1203

Message Posted:
10/06/2011 20:04

Nethouse, Windows7, Chrome.....No problems with any of the sites in message 1( via a VPN)







Without VPN....the first three do not load.







Via anony mouse (No VPN) no problem with any of the three sites.

yenibob


Joined: 13/10/2010
Posts: 1203

Message Posted:
10/06/2011 20:07

To add, I have been having problems with "forumotion" boards for a few weeks. I have been told by forumotion admin that "Turkey are being difficult with all of their boards" no idea why!!

malsancak


Joined: 23/08/2009
Posts: 2874

Message Posted:
10/06/2011 20:32

yenibob, I think you might have hit the nail on the head. It looks as if a Turkish dns server which converts the http://www. name into a 255.255 etc ip address is having problems. For some people this is automatically loaded, because the internet provider uses it to resolve addresses. It looks like Extend, Nethouse & Bortec use this server and I guess some of the Turkish boards you were talking about do as well.

Short term solution, change to Google DNS server using the instruction here http://manchester-seo-blog.co.uk/configuring-google-dns/

Long term solution would before Nethouse & other problematic ISPs to change their DNS servers.

erolz


Joined: 17/11/2008
Posts: 3456

Message Posted:
17/06/2011 07:07

For info to update all three of the sites listed in the original post msg1 are now working fine from my TRNC connection, without the need to change DNS settings or use a proxy service. Seems like whatever the problem was it is now resolved, for me at least and I would guess other who also had problems previously.