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Birkenstock Shop Ledra Street

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Emily7


Joined: 13/08/2010
Posts: 29

Message Posted:
03/07/2011 15:39

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Message 1 of 6 in Discussion

Hello,



I have recently bought a pair of Birkenstock sandals from the Birkenstock shop just off Ledra Street. After having problems with them I took them back to the shop yesterday only to have the owner shop was extremely rude and said that it was my problem. I have had the sandals for a month and the colour has come of the sandal. Please do not buy any shoes from him. There is another Birkenstock shop further up near the Hilton Hotel.



yrret


Joined: 17/08/2010
Posts: 761

Message Posted:
03/07/2011 17:00

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Message 2 of 6 in Discussion

You can also get Birkies from one of the show shops opposite Mr 4ytl.



Emily,

Contact Birkenstock directly, they have a worldwide reputation to maintain, and will likely want to resolve your issue.

You could also mention the attitude of the shop selling their wares and that it is not a good image to portray of a fine company.

I am sure they will be interested, and appreciate the feedback.



http://www.birkenstock.de/birkenstock/index_e1280.html



Emily7


Joined: 13/08/2010
Posts: 29

Message Posted:
03/07/2011 21:23

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Message 3 of 6 in Discussion

Thank you Yrret.

I am a big fan of Birkenstocks and will definitely follow your advice.



kiwikid


Joined: 18/08/2008
Posts: 496

Message Posted:
03/07/2011 22:15

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Message 4 of 6 in Discussion

Have bought shoes every year for the past 4 years from that shop, as my son has very flat feet. I was there only 3 days ago, I have never had any problems with the couple that run it or the shoes. I'm wearing my own right now.

Maybe he was having a bad day.



Hilary


Joined: 16/06/2010
Posts: 42

Message Posted:
04/07/2011 08:16

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Message 5 of 6 in Discussion

I had a similar problem when trying to exchange shoes here...very happy to take my money but not so happy to rectify any subsequent problems. Shame



Wiser


Joined: 30/07/2008
Posts: 796

Message Posted:
04/07/2011 09:00

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Message 6 of 6 in Discussion

I always buy mine from Bayramoglu in Girne.



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