Sky 1 HD, Sky Atlantic HD - weak signal/no signal

paul90


Joined: 07/11/2007
Posts: 350

Message Posted:
31/07/2011 08:31

Up until the the last couple of weeks I had perfect reception on Sky 1 HD and Atlantic HD here in Karsiyaka.

Now I get either a broken/fuzzy picture or no signal at all.

I have a 1.8m offset dish and a Pace HD box.



Has anyone else lost recetopin from these two HD channels (their SD alternatives are fine)?

paul90


Joined: 07/11/2007
Posts: 350

Message Posted:
31/07/2011 08:33

Spelling mistake!



Up until the the last couple of weeks I had perfect reception on Sky 1 HD and Atlantic HD here in Karsiyaka.



Now I get either a broken/fuzzy picture or no signal at all.



I have a 1.8m offset dish and a Pace HD box.



Has anyone else lost reception from these two HD channels (their SD alternatives are fine)?

mmmmmm



Joined: 19/12/2008
Posts: 8398

Message Posted:
31/07/2011 09:33

Hi Paul



To be honest I don't know the answer.. but I hope I can nudge someone who might ...

shaun463


Joined: 16/08/2009
Posts: 105

Message Posted:
31/07/2011 12:07

we have no problems in Catalkoy but we have a 4.2 dish so maybe thats why

Washerman


Joined: 19/09/2008
Posts: 2301

Message Posted:
31/07/2011 13:53

http://www.satellitecyprus.com

iceman


Joined: 15/08/2008
Posts: 724

Message Posted:
01/08/2011 00:43

paul90



I have not had any reports of SKY 1 HD or Atlantic HD being lost on any other 1.8m dish, so your problem must be local.

"broken/fuzzy picture" is an indication of loss of signal...

This could be due to, either the dish being knocked out of alignment or some sort of vegetation growing in front of the dish,obstructing the incoming signal.

Check to see if there is no vegetation growing near the dish and if that's not the case call your installer to realign the dish.

mmmmmm



Joined: 19/12/2008
Posts: 8398

Message Posted:
01/08/2011 01:48

Thanks, Iceman..



Now that I know it isn't a problem in general - might I also suggest that it could be the LNB..



Does the signal go at approx the same time every day - or is it random ? If the latter.. It might be a spider ......!

paul90


Joined: 07/11/2007
Posts: 350

Message Posted:
02/08/2011 07:22

Re message 6

Good morning Mustafa

I will phone you - you may remember that you installed it behind a trellis in June 2009.



Re message 7

Thanks Mark.

No signal at all on these two channels now at any time. Will get the LNB checked.

shaun463


Joined: 16/08/2009
Posts: 105

Message Posted:
02/08/2011 09:57

get Mustafa to check for spiders we had a similar problem BUT different channels and it was a spider, spider asked to leave and channels returned

0maintenance


Joined: 22/09/2010
Posts: 2179

Message Posted:
02/08/2011 10:21

No problems here on my 90cm dish with skyHD



Perfect picture on all channels

Geoff


Joined: 25/06/2008
Posts: 1370

Message Posted:
02/08/2011 16:26

Your dish needs adjusting by an expert.

Geoff