Dolphin Movers - A Good Story

Doola3


Joined: 20/09/2010
Posts: 234

Message Posted:
10/10/2011 15:24

After seeing some bad stories on the forum about Dolphin Movers I have to say I was a little worried when I discovered that the UK removal company I had employed used Dolphin as there movers!!

I decided to let them continue and see what happened.

I have to say that I am very happy with their service. They came and collected the items when they said they would. They answered any questions I had when I asked them and all of my goods have arrived safely at their destination and as far as we can tell there are no problems with anything, nothing is damaged and everything it there. This was also done very quickly and efficiently.

Thank you for a good service.

Tango1


Joined: 19/02/2011
Posts: 1151

Message Posted:
10/10/2011 16:10

I'm delighted you have had a good experience with them. They couldn't have kept going if they had stayed as bad as they were and I assume they learned from all our condemnations. We moved nearly 7 years ago - the UK end was terrific, but this end diabolical.

Ellibes


Joined: 21/09/2010
Posts: 29

Message Posted:
10/10/2011 16:38

Having recently imported a classic car through Dolphin Movers we would also like to thank & congratulate them on a great service, both the UK start & the Cyprus end part of the process was handled efficiently & with great care.



A special thanks must go to their handling agents at Famagusta docks who despite major problems never gave up & really went above & beyond their brief to free our car.

Panchocat


Joined: 29/11/2009
Posts: 1333

Message Posted:
10/10/2011 17:47

Tango 1 our experience was the same as yours.

UK end Brilliant!

TRNC end DIABOLICAL!!

When the boss asked his men to lift the boxes so as not to scratch the floor the response was "I don't care about the floor!"

There was a cast iron Victorian lamp post tied to the wall of the container at two ends, we told one guy not to try and move it on his own and wait for a colleague, next minute he had it untied and sent it crashing down onto the dining room table, Swedish (Not IKEA Swedish) and expensive. Result one broken table leg and scratches.



Glad to hear they have improved but they did nothing about our damaged table.

cyprusairsoft



Joined: 22/06/2009
Posts: 2066

Message Posted:
11/10/2011 08:51

take extra insurance with local like steve dickinson and then you wont be out of pocket

DannyDiss


Joined: 11/04/2011
Posts: 18

Message Posted:
09/12/2011 21:21

Please NEVER use this company. They cheated me out of hundreds of pounds and I used to WORK FOR THEM.

If they can do that to their staff imagine what they will do to their customers.

barbieb


Joined: 05/07/2009
Posts: 277

Message Posted:
09/12/2011 21:43

I also agree with Tango 1 we moved here nearly 4 years ago, UK side excellent and was so impressed, this end sorry another bad story, so hopefully this news means they have taken on complaints and got there act together, it is stressful enough moving to another country without having the problems we encountered.

rowlo



Joined: 12/10/2008
Posts: 4796

Message Posted:
09/12/2011 21:46

i love the smell of fresh anger in the evening ahhhhhhhhhhh

DannyDiss


Joined: 11/04/2011
Posts: 18

Message Posted:
14/12/2011 21:33

I can't stress enough how much you should Stay away from this company

DutchCrusader



Joined: 19/05/2008
Posts: 11281

Message Posted:
14/12/2011 21:40

@ msg 6 & 9, DannyDiss: (...) Please NEVER use this company. They cheated me out of hundreds of pounds and I used to WORK FOR THEM. If they can do that to their staff imagine what they will do to their customers. (...)



▶ And you only found out after you left the company you used to work for..?! Hmm.

rowlo



Joined: 12/10/2008
Posts: 4796

Message Posted:
14/12/2011 21:42

sour grapes , spring to mind .

Ralph96



Joined: 01/07/2008
Posts: 531

Message Posted:
15/12/2011 08:12

Must have sacked him for dropping things.