Problem with Sky signal

flyer


Joined: 07/09/2010
Posts: 74

Message Posted:
10/10/2011 20:51

Is it just me or does everybody loose their Sky signal around 8pm every evening using a 1.8m dish? In addition every now & then I lose all the channels except ITV+1 with a message displayed on the screen saying I need to upgrade. Does anyone else have this problem.

judyr


Joined: 07/07/2009
Posts: 956

Message Posted:
10/10/2011 21:22

I am getting very poor signals now, 9.20, BBC1, 2, ITV and channel 4, including the HD channels. I have a 4.2 metre dish. Today is the first time I have experienced this in months so could be the weather?

greengate8


Joined: 07/12/2008
Posts: 156

Message Posted:
10/10/2011 22:10

Flyer



I get the same problem normally around 7.00pm (1.8 dish) - loss of signal, no EPG, and unable to access the planner menu to view recorded stuff.



Tried swithching off & resetting the box, but it takes about 20 mins to come back.



Can Any of the experts on the board suggest a reason/remedy.

iceman


Joined: 15/08/2008
Posts: 724

Message Posted:
10/10/2011 22:16

Might be a good idea to contact your installer to come round & check what's wrong.

coffer


Joined: 13/02/2007
Posts: 292

Message Posted:
10/10/2011 22:29

I had Mustafa come and sort mine (1.8m offset), if you are currently using a single LNB a twin LNB will restore your EPG instantly. Mustafa also fitted the latest and best LNB for fringe viewing. He's the man to sort the problem, although it depends on how busy he is as to when he can get to you.

mmmmmm



Joined: 19/12/2008
Posts: 8398

Message Posted:
10/10/2011 23:13

Hi Flyer,



If you keep losing the signal and getting this msg you are FOR CERTAIN not lined up right or something is amiss.



I think you know how to contact me !

flyer


Joined: 07/09/2010
Posts: 74

Message Posted:
10/10/2011 23:51

OK Guy's thanks. I'll give Mustafa or Iceman a call tomprrow. ;)

cyprusairsoft



Joined: 22/06/2009
Posts: 2066

Message Posted:
11/10/2011 08:32

weather is having an effect

Geoff


Joined: 25/06/2008
Posts: 1370

Message Posted:
11/10/2011 09:12

Those with 4.2m dishes and who normally receive BBC etc channels from the 2D satellite will have problems following the BBC's changes to the transponders they rent from Astra, in particular they have changed the polarity from Horiz to Vert, making reception useless here.

On smaller dishes (e.g. 1.8m) forget it!

I have now changed from SKY to on-line TV from the UK using a VPN.

My SKY dish is 2.4m, still gets some free channels such as SKY News.

itfc1978


Joined: 31/03/2009
Posts: 187

Message Posted:
11/10/2011 09:44

Reception on the 4.2m, which is normally good, has over the past couple of days been a bit dodgy. But has returned to normal this morning.



After the the satellite changes I still get on freesat

BBC1 plus regional varations

BBC2

ITV 1 plus regional varations

Channel 4

Channel 5

BBC 3 & 4

ITV 2 + 1

ITV 4 + 1

ITV 1 HD

More 4 +1

Al Jazeera(Eng)

CNN

Film 4

Film 4+1

plus some god and shopping channels



The only channel of note I have lost since the change is BBC News 24 and whilst the red button still works I have lost the sports multiscreen option which is a shame but as all the above are free should not complain to much!



Have never subscribed to sky as I blame then for the demise of football and the scam that is the premier league but thats another story!!

iceman


Joined: 15/08/2008
Posts: 724

Message Posted:
11/10/2011 09:51

Somehow everyone has turned into a satellite TV expert these days!!



Geoff

BBC 1/2 has NOT changed polarity...they are still using Horizontal & providing you have a well installed/maintained 4.2m you shouldn't have problems...

On 1.8m dish BBC 1/2 was not available anyway...they only changed transponder for BBC News channel (503) to Astra 2D making it unavailable for 1.8m.

BBC News was the interface channel for BBC streams through red button.



BBC streams are still available for 4.2m dish through BBC1 red button.

1.8m size dish can also receive 5 stream channels but since there is no interface channel, they are not available for SKY boxes on 1.8m ..any other FTA box can receive them with a 1.8m dish!!

iceman


Joined: 15/08/2008
Posts: 724

Message Posted:
11/10/2011 09:55

@Mike

I lost your mobile number..can you please call or text me?

Geoff


Joined: 25/06/2008
Posts: 1370

Message Posted:
11/10/2011 12:51

For Iceman and others: you won't get much on a 1.8m dish -the size that the thread's originator was enquiring about.

BBC Parliament has also gone, due to change to the 2D satellite and change of polarisation.

As for the rest, I don't claim to be an expert, I was just reporting my experiences with a 2.4m dish.

Geoff