Extend Cyprus44 problems - Fixed

Izzet



Joined: 01/12/2006
Posts: 920

Message Posted:
07/09/2009 14:10

Do Extend users still having problems connecting to Cyprus44?



No discussions. Just want a confirmation from a few Extend users.



Izzet



Reference: http://www.cyprus44.com/forums/19984.asp

IngridL


Joined: 20/03/2009
Posts: 368

Message Posted:
07/09/2009 14:17

Yes, I still have to use a proxy server most of the time.

jessy


Joined: 04/12/2007
Posts: 289

Message Posted:
07/09/2009 14:36

I had a problem couldnt access at all. rang them gave me long winded sorry of wouldnt be resolved for 2 weeks because of ip addresses. 2 hours later back on.

elko2



Joined: 24/07/2007
Posts: 4400

Message Posted:
07/09/2009 14:37

its more off than on at the moment Izzet. Fortunately we can log in through a proxy.

ismet

Izzet



Joined: 01/12/2006
Posts: 920

Message Posted:
07/09/2009 14:40

OK. Thank you all.

Quarmby


Joined: 15/09/2008
Posts: 975

Message Posted:
07/09/2009 14:44

Yes still problems, using a proxy server, works fine.

Arek Naw


Joined: 29/08/2008
Posts: 75

Message Posted:
07/09/2009 15:03

Still a problem accessing cyprus44 but also the Extend service goes down quite often. it was off this morning for example.

ozankoys


Joined: 20/06/2008
Posts: 905

Message Posted:
07/09/2009 16:13

Not been able to access since Thursday morning, Keith kindly e-mailed me instructions of getting in by proxy server today

fiendishpaul


Joined: 18/05/2008
Posts: 1720

Message Posted:
07/09/2009 16:18

Works ok via proxy but very hit and miss using direct connection.



Paul

zerochlor


Joined: 03/04/2009
Posts: 4024

Message Posted:
07/09/2009 16:25

couldnt sign in all weekend from home.

norma jean



Joined: 29/05/2008
Posts: 191

Message Posted:
07/09/2009 16:32

Had bad problems today.

Gently


Joined: 31/08/2009
Posts: 12

Message Posted:
07/09/2009 18:27

Yes problems same as every one else

louthlass


Joined: 09/11/2008
Posts: 271

Message Posted:
07/09/2009 20:43

Have to use a proxy.

Minter


Joined: 19/03/2009
Posts: 193

Message Posted:
08/09/2009 08:34

Hi can someone let me know how to use this proxy server, maybe if someone put it on forum, the people having problems ie: myself included would be able to get in.



Thanks

nurseawful



Joined: 06/02/2009
Posts: 5934

Message Posted:
08/09/2009 09:11

Yes still having big problems.

Chris

Hutch


Joined: 14/09/2007
Posts: 86

Message Posted:
08/09/2009 09:24

We are also unable to log on - Extend say it will be at least another two weeks



Hutch

keithcaley



Joined: 13/06/2008
Posts: 2521

Message Posted:
08/09/2009 11:53

Floss, It's been done already, just moved down a bit...

Look at http://cyprus44.com/forums/19984.asp msg 119

smithy


Joined: 17/07/2008
Posts: 5301

Message Posted:
08/09/2009 12:28

Izzet

I tried 8 times yesterday to post you a reply, I can sometimes get on here maybe once if lucky twice a day, but posting a reply most of the time I just give up, hope this one goes through

Sheila

Minter


Joined: 19/03/2009
Posts: 193

Message Posted:
10/09/2009 08:07

Thanks Keithcaley



much appreciated ,have entered it in my favorites.

cyprusairsoft



Joined: 22/06/2009
Posts: 2066

Message Posted:
10/09/2009 18:21

yes for over 10 days had problems never before its down to extend and the crap service



got round it by using the private browser in firefox and hey presto here i am now

keithcaley



Joined: 13/06/2008
Posts: 2521

Message Posted:
10/09/2009 18:54

cyprusairsoft,

I tried that, but it didn't work for me - had to go back to the proxy server

goonerstan



Joined: 14/04/2008
Posts: 397

Message Posted:
11/09/2009 00:38

hi izzet, megga problems cant access site spoke with extend saying they will fix in 2 weeks

jasmina


Joined: 08/06/2008
Posts: 139

Message Posted:
11/09/2009 12:24

Yes I couldn't access at all yesterday but this morning ok.

boerboel


Joined: 02/05/2009
Posts: 290

Message Posted:
11/09/2009 13:01

Yes, still have problems. Very hit and miss

mamachina


Joined: 22/11/2008
Posts: 730

Message Posted:
11/09/2009 14:33

Lots of problems, today using proxy server to get on.

Izzet



Joined: 01/12/2006
Posts: 920

Message Posted:
18/09/2009 02:18

I am sorry to bring this up again, but is there any update on this?



Only a few replies will do the job.



Izzet



P.S. FastHosts spent hours testing this and also with BT Broadband. This is clearly an Extend issue. If people are interested to know the details, I'll be happy to forward my email communication with FastHosts. Just email me directly.

Brinsley


Joined: 04/04/2009
Posts: 6858

Message Posted:
18/09/2009 02:26

Izzet



No major problems with G3 Turkcell in Girne though does get very slow on your forum at times.



Richard

Izzet



Joined: 01/12/2006
Posts: 920

Message Posted:
18/09/2009 03:26

Thanks Richard, but I was asking about Extend.



3G should have no problems accessing Cyprus44.

The slowness is due to your 3G reception.

Cyprus44 is hosted on a fast server.

As you can see on any page at very bottom, it takes less than 1 second for the server to process the page.

Regarding the connection, the server is hooked on several T1 lines, and bandwidth allowance is well over our current usage level and the transfer speeds are less than 300 milliseconds.



Just wanted to clarify a few things, so no question marks are left.



Izzet

Hippo


Joined: 02/02/2007
Posts: 2070

Message Posted:
18/09/2009 06:53

it does seem to be a little better but still have major problems

keithcaley



Joined: 13/06/2008
Posts: 2521

Message Posted:
18/09/2009 09:29

Hi Izzet,

For the last couple of days, I thought that the problem had been sorted, could get straight on to '44.

However, last night and today, I'm back to the poxy proxy

Keith.

louthlass


Joined: 09/11/2008
Posts: 271

Message Posted:
18/09/2009 09:35

Still using proxy.

nurseawful



Joined: 06/02/2009
Posts: 5934

Message Posted:
18/09/2009 10:35

still using proxy as well

eXtend


Joined: 29/09/2009
Posts: 1

Message Posted:
29/09/2009 17:55

Hello From eXtend!



The routing problems via Turkey which made the Cyprus44 website sometimes inaccessible have been solved since yesterday. All eXtend customers should now be able to access all web-pages without any proxy server



Kind Regards



eXtend Team

Izzet



Joined: 01/12/2006
Posts: 920

Message Posted:
29/09/2009 17:57

Excellent news!



Can a few extend clients confirm this please?



I'm so relieved now!



Izzet

pinkchilli


Joined: 30/11/2008
Posts: 689

Message Posted:
29/09/2009 18:00

Appears OK.



Well done!

tonykyte


Joined: 19/04/2008
Posts: 270

Message Posted:
29/09/2009 18:10

Been great today, lets hope the problem solved. Problem YOK !!!!

ozankoys


Joined: 20/06/2008
Posts: 905

Message Posted:
29/09/2009 18:22

Hi no problems at all today so fingers crossed!

smithy


Joined: 17/07/2008
Posts: 5301

Message Posted:
29/09/2009 18:50

Izzet Hi

No problems in the last two days, great

elko2



Joined: 24/07/2007
Posts: 4400

Message Posted:
29/09/2009 20:37

Problem yok, internet var!!

ismet

pinkchilli


Joined: 30/11/2008
Posts: 689

Message Posted:
30/09/2009 09:37

eXtend. Message 33.



Thank you for fixing this problem.



However, if I remember correctly, for a long period of time, you were implying that it was NOT your fault, but the fault of Cyprus44.



Are you now admitting it WAS your fault, or at least, it was not the fault of Cyprus44?



And, what do you have to say to me and many others who contacted you, who were "fobbed off" with claims that it was NOT your fault.



Regards



PC

AlsancakJack



Joined: 14/08/2008
Posts: 5762

Message Posted:
30/09/2009 17:52

pinkchilli

I think we should just accept that the problem appears now to be sorted and if you are expecting an answer to your message 40 you may be waiting a long time. I think we are lucky enough to get one message on this board from Extend so trying to push for another I think will be futile.

AJ

Izzet



Joined: 01/12/2006
Posts: 920

Message Posted:
30/09/2009 19:13

Having bumped into the director of Extend today, I have been informed that they were actually working on solving the problems for months now.



Ozcan, who was in charge of solving the problem and who posted the msg above, also explained me the situation and the reason this was happening, over a telephone conversation in the morning.



This was not 100% Extend's fault. There was a routing problem that was tracked back to their provider in Turkey.



To sum up, Extend managed to fix the problem and everything is sorted now.



Izzet

Krin52


Joined: 25/08/2008
Posts: 419

Message Posted:
30/09/2009 21:06

Absolutely no problem logging in - and staying in! Thank you Extend and Izzet!

AlsancakJack



Joined: 14/08/2008
Posts: 5762

Message Posted:
30/09/2009 21:26

I also thank Extend, Izzet and all other members that contacted Extend with their problem.

AJ